Crossley Court
Spam Protection
×
Are you sure you want to close?
Any unsaved changes will be lost.
At a glance
- Vacancy
- No
- Name
- Crossley Court
- Category
- Rest Home
- Address
- 398 Hibiscus Coast Highway
Ōrewa
Auckland 0931 - Postal Address
- 400 Hibiscus Coast Highway
Ōrewa 0931 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
Personnel
- Manager
- Elaine Redulla - (09) 426 7337
- Owner
- The Crossley family
Other services
Photos
Tap to view all photos
1/3
Map
"Retirement Living by the Beach"
Nestled amid lush gardens, literally a stone's throw from the beach and Orewa town centre.
Nestled amid lush gardens, literally a stone's throw from the beach and Orewa town centre.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 16 Aug 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 17 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $7.50/day up to $11.50/day as at 16 Aug 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 29 Aug 2025 |
|
Testimonials
| "It is always great to get up in the morning and admire the beautiful gardens from my own personal deck. This is such a warm, friendly environment and I cannot fault the Management and staff for all the aspects of our care." Patricia Reid "I love being at Crossley Court. It has a pleasant environment and I have great company too. The Management and Staff are always willing to help and support me at all times.The gardens are well maintained and what I love most is my deck where I keep and water my own plants." Grace Watkins "Early in May of this year, my Mum went to live at Crossley Court. At 91, it was a big adjustment for her as she was very independent and loved living alone in her own home. For health reasons, it was no longer safe for her to live alone. Elaine and her wonderful staff made Mum feel very welcome and I am grateful for the loving care they give her. She settled in well and does enjoy the outings with Wendy. I sleep better knowing that she isn't alone and that if she falls again, she won't spend hours on the floor hurt as she has in the past.(Even with a home alarm.)" Shelley Good "It is a great place if you are mentally prepared to settle in. I have a lovely room. I think of this as my own home now and I am not going anywhere else. It is close to township and just across the sea. It has got a lot going!" Rosaleen Carryer "I am so glad I chose Crossley Court Rest Home as my retirement home. Here I feel safe, comfortable and happy. Three meals per day plus cuppas in between times are provided. Staff give all the assistance required and treat us patiently and with good humour. A number of residents and Staff members have become good friends to me and I now think of them as my second family" Phyliss Ferguson "When we found that Crossley Court in Orewa could take Dad in April 2016 he was in very poor health and was losing weight at an alarming rate. The Manager was fantastic and she had instant regular tests, good nutrition and he was placed in a room that suited his personality. Our family doubted we would see Dad this Christmas. Instead we have a much happier and healthier Dad who has gained weight and can enjoy life again. Crossley Court has lovely caring nurses and Staff and have a very professional approach to all Dads health needs. The proximity of the home to Orewa town means Dad can walk with us to the beach or cafe which is great too." Robyn Bolton December 2016 Mum absolutely loves all the Staff. She feels like they treat her as a friend. They like and spoil her and can't do enough. She loves the way they interact with her family and make them feel welcome. Everything is of very high standard, very clean and also lovely food. She really enjoys the daily exercises as well as day trips she goes on. Most importantly, she feels safe. (Compliments from Ngaire and daughter, Kaye Wilson on 13th of August 2025) |
|
Updated: 16 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 2 full time RNs work alongside the Manager who is a Registered Nurse as well. | |
| Healthcare Assistants/Caregivers | Yes | All Senior caregivers upskilled yearly ensuring competency specific procedures. Bi-monthly education sessions for all Caregivers/ non- Care Staff. | |
| Physiotherapist | Yes | Physiotherapist comes weekly on a Tuesday afternoon. We have a Physiotherapy Room and exercises occur everyday. Our Physiotherapist/ Activities Staff conduct the Otago exercises daily. | |
| Occupational Therapist | Yes | Available should they be required. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | Our dedicated, passionate and well- trained Activities Staff liaises and manages our visiting Singers, Pianist and other Entertainment. She also has plenty of other ideas to keep our Residents alert and happy. Usually has three outings per week & 1 shopping day as weather permits. | |
| Hairdresser | Yes | Our Hairdresser comes monthly and only charges $30 for a set/ a cut. Perm and colour can be organised too. She can also provide services earlier if need be. | |
| Podiatrist | Yes | Podiatrist visits every eight weeks or more often for some if requested. | |
| Dietitian | Yes | Liaised with Consulting Dieticians in updating Menu. Menu just updated in June 2025. | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | Resident Doctors - visit one to three monthly as resident requires. Residents can retain their own GP if prefered provided that they can visit the facility. | |
|
Updated: 16 Aug 2025 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Liaises with hospice |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | Has access to Stoma Nurse |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 16 Aug 2025 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 16 Aug 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Or use ours. |
| Single Rooms | Yes | Your room space extends to your own deck/ outdoor living space. |
| Ensuite | Yes | All rooms are fully ensuited. |
| Alcohol Permitted | Yes | Come and enjoy Happy Hour with us. Residents can have a glass of wine before dinner as per own provision. |
| Pets In Residence | No | Friends and family are encouraged to bring animals to visit. Visiting dog, Grace comes up every Saturdays |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | Daily activities are provided in the lounges and in the Library at Orewa Beach - our sister home, next door. The library is our place to enjoy quiet activities like puzzles, reading, and contemplating life.Daily exercises can be observed at each lounge. |
| Provide End of Life/Palliative Care | Yes | We do provide this following liaison with Hospice. |
| Outings | Yes | Regular outings are included in fees. 3 x scheduled outings weekly- weather dependent. |
| Whānau Room | Yes | We can make a private room available for this purpose if necessary. Please ask us about this. |
| Residents Committee | Yes | Chaired by Facility Manager. A monthly meeting is held separately at both homes. |
| Family Committee | No | Manager maintained Bi-annual Residents'/ family meeting pre-COVID but email updates regularly sent to families instead. |
| Newsletter | Yes | Crossley Court News in Brief was first published in September 2011. Videos of activities compiled 6 monthly sent to families, regular email updates provided. |
| Policy for management of challenging behaviour | Yes | We have strict procedures in place to monitor any challenging behaviour. |
| Confused Residents | Yes | |
| Smoking Permitted | No | As the Smoke free campaign has extended to residential Care facilities, smoking has not been encouraged. Designated smoking area allocated. |
|
Updated: 16 Aug 2025 |
||
Special Features
| For a positive, fun and interactive (by choice) Retirement of your life at our Boutique, homely and personal Resthome. We pride ourselves in providing a professional, understanding and listening approach to assisting our Residents with living their Silver years. These years should be positive, joyous and memorable for our Residents and their families. At Crossley Court and Orewa Beach Homes, we make it our business to make sure our staff are also appreciated and respected . Please take time to visit us or call Elaine Redulla, Nurse/Manager. |
|
Updated: 16 Aug 2025 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Care and Craft, Classical Music, CMA, Concerts, Cooking, Children (children visit eg Guides come and do baking with us, we take an active interest in fundraising events, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Newspaper reading, Outings/ Ticky tours to interesting places, Park, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Womens Institute (Friendly Club),Movies. |
|
Updated: 16 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please see the Manager for full details. | |
| Staffing qualifications and details | We have one full time cook two part time cooks who all hold a current Food Hygiene certificate and one cook has completed Level 4 Catering Certificate under Service IQ. | |
| Details about meals | Home cooked meals. Following a new Menu since June 2025 that has been approved by a Registered Dietician. Menu is very much resident-driven. A substantial part of monthly meetings is feedback of menu. | |
| Associated Complexes | Orewa Beach Rest Home | |
|
Updated: 16 Aug 2025 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Can be accessed if needed. |
| Nepali | Yes | |
| Polish | Yes | |
| Serbian | Yes | |
| Tagalog | Yes | |
| Thai | Yes | |
|
Updated: 16 Aug 2025 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | Combined services |
| Methodist | Yes | Combined services |
| Presbyterian | Yes | Combined services |
| Roman Catholic | Yes | The Priest/Lay clergy come in each week to give communion. Catholic residents are taken to church every Thursdays and some of them on Sundays. Others are taken by respective families. |
| (Other comments) | Yes | Manager liaises with Respective church for any other requests from residents/families. Some residents are picked up by members of specific churches to attend Sunday service. |
|
Updated: 16 Aug 2025 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Vegetarian | Yes | |
|
Updated: 16 Aug 2025 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.01 Km | Bus stop at the gate. |
| Shops | 0.50 Km | Dairy, Coffee Club and McDonald's (even closer) |
| Mall | 0.50 Km | Orewa Shopping Centre where there is a full range of shops including two supermarkets, doctors, clothing stores, cafes etc. |
| Parks | 0.10 Km | We are directly across the road from Orewa Beach. It is a short walk through the memorial park to the beach. This is a real family beach that everyone can enjoy. Eves Park where families can take residents for a walk is just two blocks away. |
| Library | 0.50 Km | The public library can be accessed easily. We also have an in-house library. Representative from the library comes ones a month to help residents source books of their interest. Display of a range of books also taken for residents to choose from. Books requested by residents can be easily picked up too. |
|
Updated: 16 Aug 2025 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | Provides regular workshop to members/non-members of the association and updates policies and procedures. |
|
||
|
Updated: 16 Aug 2025 |
||
What's New
|
Continued upgrade of rooms and three- monthly changes of floral plants on resident's decks. Further improvement of gardens will commence for when autumn arrives. Added monthly themed lunches as recommended by residents. New destinations for luncheons and van outings stretching up North to Matakana and Hobsonville on the other side. The walking group has been introduced a year ago and the number of participants is growing. They walk for about 15 to 20 minutes daily enjoying the scenery and interesting changes to nearby streets. |
|
Updated: 16 Aug 2025 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
×
Are you sure you want to close?
Any unsaved changes will be lost.