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Palms Lifecare & Village

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At a glance
Name
Palms Lifecare & Village
Category
Respite / short term care
Address
100 Harris Street
Pukekohe
Pukekohe, Auckland 2120
Postal Address
Same as above
Region
Counties Manukau
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Warren Herring - 027 248 4950
Owner
Heritage Lifecare Group
Other services
Photos
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Tap to view all photos 1/7

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At Palms Lifecare, you are at home with us.

We are a friendly, caring community. Become part of our Palms family and be cared for by our wonderful staff, whilst making new friends and learning new activities, also Palms Lifecare is a short distance from the bustle of Pukekohe, town centre.

We have a range of levels of care, so if your health needs change, we can care for you now and into the future.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Our Services Offering Respite / Short Stay
Level of Care Vacancy Care Suites Vacancy
Rest Home Yes View Details
Hospital Yes View Details
Updated: 29 May 2024
Testimonials
Testimonials
"I have been a resident in the Palms Rest Home for 2 years and I must say how happy I am. I came in with my mind made up to enjoy it and hoped that I would get on with all here as they would me- and it is like that. Staff from the "top to the bottom" are all very pleasant and caring. I have a lovely room which gets the afternoon sun. I enjoy a walk in the garden and join in with most activities. No restrictions at all. I had 2 days to make my decision and being Pukekohe resident for 67 years made it so much easier. It was my late husbands wish for me to come here, a home away from home."
- From a happy resident, ENW.

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"After several falls, which required a hospital stay, I was encouraged by my daughter and decided to sell my unit and apply for full care at the Palms Rest Home. Like most people of my age, I found it difficult to 'give up' my home and belongings. I wondered how I would adjust to economical living. I am pleased to say after eighteen months at the rest home I am so glad I came here (so is my daughter)! The staff carers, cleaners, and cooks are all so helpful and cheerful! Donna (our entertainment organiser) helps to keep us stimulated and as active as we can be. Verna is our gardener and a very talented 'Mrs. Fix It.' She can 'turn her hand' to anything! If a light bulb goes out, it is replaced in 'no time.' What a help for our 'poor old joints.' She is a whizz with walkers too. We are also fortunate to have our washing collected everyday, washed ironed and back in our room on the same day. Just don't forget to mark your name on it! Palms is a home, not a hotel. It is where we can feel at home. Mrs Rees (Jane) makes cakes, muffins, etc., with us on a Monday morning upstairs where we all drink from fine china cups! Yes! These kind of things 'lift the spirit' and we all appreciate the effort that she makes. Thank you, Jane and God Bless you - from all 'the residents.'"
- In appreciation, Pat Whittley.
Updated: 19 Jan 2024
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees are all inclusive with the following exceptions: Hairdressing, dentistry, specialist appointments, optician. See contract for more details.
Staffing qualifications and details Caregiving Staff are ACE trained to ensure you receive a high level of care.
Details about meals All meals cooked fresh each day, on site. Special diets catered for. Birthdays celebrated.
Associated Complexes Palms Lifecare is surrounded by a Village set in a garden environment. The multistoried Palms Hospital is located on the same site and enjoys views over Pukekohe. Palms Day Care is attached to the Rest Home and enjoys views over a garden setting.
Updated: 19 Jan 2024
Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home.
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes Talk to us about options.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes Underfloor heating to all rooms can be adjusted to suit individual requirements.
Cater for under 65 yrs with Disability Yes If assessed by Counties Manakau Needs Assessors as appropriate placement.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Talk to us or your GP about options.
Day Programme for day stay clients Yes We provide a Day Care for over 65's who need daily support and company of others Monday to Friday. Day Care is offered free to clients who have been needs assessed. Includes a full lunch and refreshments.
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes Meetings are held monthly with the general manager.
Family Committee No We value family input into all Individual Resident Care Plans.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 19 Jan 2024
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes Talk to us or your GP about options.
Private Paying Yes
Booking can be made in advance Yes
Updated: 19 Jan 2024
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Dutch Yes
English Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Mandarin Yes
Māori - Te Reo Yes
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.
Updated: 19 Jan 2024