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Concord House Rest Home

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Information Pack
At a glance
Name
Concord House Rest Home
Category
Respite / short term care
Address
42 Matai Road
Greenlane
Auckland 1051
Region
Auckland
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jenni Qin - 0210313151
Other services
Photos

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Concord House is unique, small size rest home aimed at providing excellent personalised care for our residents.

Caregivers are available 24hrs a day and can help residents with all daily cares including dressing, bathing, eating etc. Ask us about any special needs you may have and we will look for ways to accommodate them.

Our staff are trained to help those with dementia, difficulties eating or swallowing, difficulties walking/mobilising, difficulties in communicating and other physical or mental challenges. Please enquire if unsure.

We also have a day-care service at very affordable rates if you/your relative needs some assistance/watching in the day time.

Our friendly and multi-cultural staff provide support for elderly from many different origins. If you have an elderly relative who speaks Tongan, (Chinese) Mandarin, Cantonese, Hindi, and of course English we have a staff who speak your language, and a very inclusive programme to suit you.

We have daily activities for residents and outings to local parks or shops every few weeks (pre/post covid-19). Please enquire if you have any social preferences you would like to have met.
Testimonials
Testimonials
Excellent Care. My senior friend moved into the rest home 1 year ago. they have provided excellent care for him. his health improved a lot. definitely recommended.
~Tony Liu

I can not recommend Concord more highly. All the staff are friendly, helpful and very caring and my brother felt happy and completely at home while living there. Special mention to Olive, who gave my brother exemplary care, and is a lovely lady. Jenni, runs this home as if everyone is family, and the many, many times she has gone out of her way to do extra running around for my brother and being extremely helpful, to his needs, is really humbling. You will not be disappointed if you leave your love ones care to Jenni and Concord.
~Cathy Hughes
Concord House is to be highly commended for taking my mother at very short notice. They took great care of her and she settled down in her new surroundings. It was difficult for mum to be away from me for the first time in years but Concord House worked very hard to make her feel at home. We highly recommend Concord House and will use them again in the future. Special thanks to Jenni for her dedication to the job of care for the elderly. The room was comfortable and the food excellent.
~Brian Wilson

Excellent clean internal and external dwelling. Client care high standard has improved with each new owner. Family contacted with all concerns regarding health issues quickly.
Nominate them as the best caring home we have personally experienced. Access is so freely allowed
~Elaine and David Porter Resident Ruth Martin family

Very friendly staff and residents. Mum loved it there. Great service. Highly recommended.
~Nalini Ram
Updated: 31 May 2022
Service Description
Service Description
We try to provide a comprehensive and wellness focused plan of care for each resident and their unique needs. Every person is different in their interests, tendencies and physical and mental condition, and when we admit any new resident our goal is to have them enjoy a safe period of care where they feel we have been responsive to their specific needs and requirements.

We want our residents and family members to feel like this is a safe and joyful place where they can adequately express their needs and concerns.
Updated: 31 May 2022
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
We service all of Auckland and anywhere outside if patients are willing to come to us. Funding available will depend on where you are coming from but generally self funded residents are free to come from anywhere they like.
Updated: 31 May 2022
Meeting the needs of older people
Meeting the needs of older people
We are happy to provide all the rest home level services and care including but not limited to regularly showering, personal hygiene cares, help with mobilising, toileting, eating, medications, and sleep routines. We take care of all meals as required and provide different beverages as suitable to the elderly.

Please enquire directly if you have any questions and concerns.
Updated: 31 May 2022
Where service is provided
Where service is provided
Status Details
In Aged Residential Care Yes
Updated: 31 May 2022
Features
Features
Feature Status Details
May Bring Own Furniture Yes To a limited extent
Single Rooms Yes
Rooms suitable for a couple Yes
Alcohol Permitted No limited permission may be saught
Pets In Residence Yes Depends on the pet
Phone Access In Own Room Yes Phone is wireless and available to all residents, wifi is available throughout the property. Phones can be taken to rooms but there is not a phone in each room.
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Outings Yes
Maori Kaupapa Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside only
Semi-Secure Yes
Updated: 31 May 2022
After Hours
After Hours
After Hours Status Details
After Hours Yes Phone calls are usually available after hours, admission and visitation may be possible after hours with appointment
Updated: 31 May 2022
Payment
Payment
Payment Status Details
Subsidy may be available Yes
Updated: 31 May 2022
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Hindi Yes
Mandarin Yes
Tongan Yes
Updated: 31 May 2022

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