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Concord House Rest Home

At a glance
Concord House Rest Home
Rest Home
42 Matai Road
Auckland 1051
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Jenni Qin - 0210313151
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Concord House is unique, small size rest home aimed at providing excellent personalised care for our residents.

Caregivers are available 24hrs a day and can help residents with all daily cares including dressing, bathing, eating etc. Ask us about any special needs you may have and we will look for ways to accommodate them.

Our staff are trained to help those with dementia, difficulties eating or swallowing, difficulties walking/mobilising, difficulties in communicating and other physical or mental challenges. Please enquire if unsure.

We also have a day-care service at very affordable rates if you/your relative needs some assistance/watching in the day time.

Our friendly and multi-cultural staff provide support for elderly from many different origins. If you have an elderly relative who speaks Tongan, (Chinese) Mandarin, Cantonese, Hindi, and of course English we have a staff who speak your language, and a very inclusive programme to suit you.

We have daily activities for residents and outings to local parks or shops every few weeks (pre/post covid-19). Please enquire if you have any social preferences you would like to have met.

Check out our website for more information!
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 28 Apr 2022

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 15
Vacancy Yes
We have one single room available (for couples/relatives or friends who want to live together) We have support for Chinese (mandarin/cantonese) speakers.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 22 Jun 2024

Excellent Care. My senior friend moved into the rest home 1 year ago. they have provided excellent care for him. his health improved a lot. definitely recommended.
~Tony Liu

I can not recommend Concord more highly. All the staff are friendly, helpful and very caring and my brother felt happy and completely at home while living there. Special mention to Olive, who gave my brother exemplary care, and is a lovely lady. Jenni, runs this home as if everyone is family, and the many, many times she has gone out of her way to do extra running around for my brother and being extremely helpful, to his needs, is really humbling. You will not be disappointed if you leave your love ones care to Jenni and Concord.
~Cathy Hughes
Concord House is to be highly commended for taking my mother at very short notice. They took great care of her and she settled down in her new surroundings. It was difficult for mum to be away from me for the first time in years but Concord House worked very hard to make her feel at home. We highly recommend Concord House and will use them again in the future. Special thanks to Jenni for her dedication to the job of care for the elderly. The room was comfortable and the food excellent.
~Brian Wilson

Excellent clean internal and external dwelling. Client care high standard has improved with each new owner. Family contacted with all concerns regarding health issues quickly.
Nominate them as the best caring home we have personally experienced. Access is so freely allowed
~Elaine and David Porter Resident Ruth Martin family

Very friendly staff and residents. Mum loved it there. Great service. Highly recommended.
~Nalini Ram

Updated: 31 May 2022

Type Hours Per Week Status Details
Registered Nurse Yes Our registered nurse examines residents several times a week and checks if they need further support from health professionals.
Healthcare Assistants/Caregivers Yes Our 24 hr caregivers are lovely and friendly. They all speak multiple languages and we ask them to learn several simple phrases in different languages to help with international residents
Physiotherapist Negotiable
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist Yes We have a contracted diversional therapist.
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Negotiable
Dietitian Negotiable
Accredited Visitors Negotiable
Other Personnel Yes We have a contracted General Practitioner (Doctor) who comes regularly every 3 months.

Updated: 28 Apr 2022

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes
Clinical Management Yes

Updated: 28 Apr 2022

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Can be funded by the DHB and organized by the Needs Assessor, or privately funded. You will be fully supported by our registered Nurse and Caregivers.
Carer Support Yes Call and ask about whether we can accommodate you situation. We are usually flexible.
Subsidised Yes Funding is available through the Ministry of Health or the DHB. Speak to us and we'll provide you with the forms you will need from you GP, and instruct you on how to proceed in getting a needs assessment.
Private Paying Yes All are welcome, just let us know about your situation and we will assist you as best we can.
Booking can be made in advance Yes As above, we will do our best to accommodate each person's needs and situation if possible.

Updated: 28 Apr 2022

Feature Status Details
May Bring Own Furniture Yes We are flexible, please let us know if you would like to bring your own furniture.
Single Rooms Yes 14
Shared Rooms Yes 1
Rooms suitable for a couple Yes 1
Ensuite Yes We have 1 room that includes a bathroom, however this may be occupied. Let us know if you need a room with a bathroom. We also provide commode units if you need a toilet in your room.
Alcohol Permitted Yes Under very strict conditions and oversight.
Pets In Residence Yes We are temporarily without fish (help fund them by moving in!). We are open to other pets.
Negotiate To Bring Own Pet Yes Please discuss this with us.
Phone Access In Own Room No can be arranged if needed
Wifi Yes Available throughout the rest home for all residents
Resident can adjust heating in own room Yes Some rooms use space heaters.
Cater for under 65 yrs with Disability Yes We have a contract with the Taikura Trust.
Lounges/seating areas Yes There is one large main lounge area.
Primary Health Funded Short Term Care Yes We may e able to organise this through the GP.
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Please notify us of your needs and we will do our best to accommodate.
Outings Yes We do outings once every two weeks or so.
Whānau Room Yes We can arrange a vacant room for this purpose if it's available. Alternatively we can organise alternative temporary accommodation in the lounge.
Residents Committee Yes
Newsletter No There are plans to start one up in the works.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No We have a large wheelchair accessible garden
Smoking Permitted No We have a no-smoking policy but there are smoking areas outside. We encourage residents to quit smoking.
Semi-Secure Yes We have gates to prevent confused residents from wandering off but residents can go out on independent walks if they like.

Updated: 28 Apr 2022

Special Features
Special Features
Concord House, previous Logan House. Our service aims to give you a personalised experience. We are a small and family style rest home so it's important we know what your wants and needs are as well as those of your family so that we can provide you with a special experience.

Updated: 28 Apr 2022

Interests & Activities
Interests & Activities
We have an activities coordinator. From Monday to Friday we have about one to two hours of activities a day. If the weather is good we'll go outside,.
We also do indoor activities: Bingo, Cards, Games, Gardening, Jigsaw, Mah Jong, Pianist, Sky TV, Art, Crafts, Board Games, Dancing, Internet, Music, Shopping, Singing
Outings: Library, CMA,Church, Advocate, Aromatherapy, Age Concern, Activity programme, Activity programme, Age Concern, Activity programme

Updated: 28 Apr 2022

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Speak to us if you have any special circumstances or have any questions. We provide full disclosure and will try to be flexible where we can.
Staffing qualifications and details All our staff a lovely and experienced carers and we are very careful when recruiting to find staff that have a honest and positive attitude. They can support residents of many different cultural and language needs.
Details about meals We have a healthy and delicious menu that we will sometimes change up. We aim to give our residents a joyful yet health conscious diet. When residents have likes or dislikes our friendly cook will try to substitute in foods that residents prefer while making sure it keeps within the healthy standards.
Recreational opportunities We adapt to your needs and requirements for recreation.
Internet access We have Wifi Available throughout the rest home.
Transport We can provide weekly transport for some activities or shopping.

Updated: 28 Apr 2022

Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Chinese dialect No Ha Ka
English Yes
Fijian Indian Yes
Hindi Yes
Mandarin Yes
Tongan Yes

Updated: 28 Apr 2022

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes There are two churches near the rest home. We welcome any and all faiths.

Updated: 28 Apr 2022

Location Distance Details
Public Transport 2.00 Km 5-10 minute walk to bus stop and Greenlane Train Station.
Shops 2.00 Km We are 5-10 minute walk from a shopping centre with lots of restaurants, a bank and shops.
Mall 4.00 Km Less than 10 minutes drive away, we can arrange visits for eligible residents.
Parks 0.50 Km 5-10 minute walk to Cornwall Park, One Tree Hill.
Library 3.30 Km About 5 minutes drive away.

Updated: 28 Apr 2022

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Police checked Yes
New Zealand Dental Association Yes
Care Association New Zealand

Updated: 28 Apr 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.