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Concord House Rest Home

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Information Pack
At a glance
Vacancy
Yes
Name
Concord House Rest Home
Category
Rest Home Care
Address
42 Matai Road
Greenlane
Central
Auckland
Postal Address
1051
DHB
Auckland
Phone
(09) 523 1605
Fax
(please email)
Mobile
0210313151
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jenni Qin - 021 031 3151
Other services
Photos
Tap to view all photos 1/3
Description
Concord House is unique, small size rest home aimed at providing excellent personalised care for our residents.

Caregivers are available 24hrs a day and can help residents with all daily cares including dressing, bathing, eating etc. Ask us about any special needs you may have and we will look for ways to accommodate them.

Our staff are trained to help those with dementia, difficulties eating or swallowing, difficulties walking/mobilising, difficulties in communicating and other physical or mental challenges. Please enquire if unsure.

We also have a day-care service and local food delivery service at very affordable rates if you/your relative needs some assistance/watching in the day time or have difficulty in getting a healthy and delicious home-cooked meal.

Our friendly and multi-cultural staff provide support for elderly from many different origins. If you have an elderly relative who speaks Tongan, Samoan, (Chinese) Mandarin, Cantonese, Hindi, and of course English we have a staff who speak your language, and a very inclusive programme to suit you.

We have daily activities for residents and outings to local parks or shops every few weeks. Please enquire if you have any social preferences you would like to have met.

Check out our website www.concordresthome.com for more information!
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 17 Oct 2016
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care15
Long term vacancyYes
Short term vacancyYes
We have single rooms and one large room with two single beds available (for couples/relatives or friends who want to live together) We have support for Chinese (mandarin/cantonese) speakers.
Impending vacancyNo
Updated: 24 Feb 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our registered nurse examines residents several times a week and checks if they need further support from health professionals.
Healthcare Assistants/Caregivers Yes Our 24 hr caregivers are lovely and friendly. They all speak multiple languages and we ask them to learn several simple phrases in different languages to help with international residents
Physiotherapist Negotiable
Occupational Therapist Negotiable
Own Social Worker Negotiable
Diversional Therapist Yes We have a contracted diversional therapist.
Activities Co-ordinator Yes
Hairdresser Yes We have a lovely volunteer hair dresser named Vicky.
Podiatrist Negotiable
Dietitian Negotiable
Accredited Visitors Negotiable
Other Personnel Yes We have a contracted General Practitioner (Doctor) who comes regularly every 3 months.
Updated: 17 Apr 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Stroke Rehabilitation Yes
Community Health Yes
Updated: 10 Aug 2016
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes Can be funded by the DHB and organized by the Needs Assessor, or privately funded. You will be fully supported by our registered Nurse and Caregivers.
Carer Support or other Short Stay Yes Call and ask about whether we can accommodate you situation. We are usually flexible.
Advance bookings taken Yes As above, we will do our best to accommodate each person's needs and situation if possible.
Subsidised service Yes Funding is available through the Ministry of Health or the DHB. Speak to us and we'll provide you with the forms you will need from you GP, and instruct you on how to proceed in getting a needs assessment.
Private paying service Yes All are welcome, just let us know about your situation and we will assist you as best we can.
Updated: 30 Mar 2016
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We have a contract with the Taikura Trust.
Day Care Yes Please notify us of your needs and we will do our best to accommodate.
Primary Health Funded Short Term Care Yes We may e able to organise this through the GP.
Other End of Life/Palliative Care Yes
Whanau Room Yes We can arrange a vacant room for this purpose if it's available. Alternatively we can organise alternative temporary accommodation in the lounge.
Rooms (Single) Yes 14
Rooms (Shared) Yes 1
Rooms (Suit Couple) Yes 1
Ensuite Yes We have 1 room that includes a bathroom, however this may be occupied. Let us know if you need a room with a bathroom. We also provide commode units if you need a toilet in your room.
May Bring Own Furniture Yes We are flexible, please let us know if you would like to bring your own furniture.
Alcohol Permitted Yes Under very strict conditions and oversight.
Pets In Residence Yes We are temporarily without fish (help fund them by moving in!). We are open to other pets.
Negotiate To Bring Own Pet Yes Please discuss this with us.
Phone Access In Own Room No can be arranged if needed
Wifi Yes Available throughout the rest home for all residents
Resident can adjust heating in own room Yes Some rooms use space heaters.
Residents Committee Yes
Newsletter No There are plans to start one up in the works.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes There is one large main lounge area.
Outings Yes We do outings once every two weeks or so.
Rural Setting No We have a large wheelchair accessible garden
Smoking Permitted No We have a no-smoking policy but there are smoking areas outside. We encourage residents to quit smoking.
Semi-Secure Yes We have gates to prevent confused residents from wandering off but residents can go out on independent walks if they like.
Sprinklers Yes Yes all rooms have sprinklers
Audit report available Yes Check on the Ministry of Health Website: http://www.health.govt.nz/your-health/certified-providers/aged-care/concord-house-rest-home
Updated: 10 Aug 2016
Special Features
Concord House, previous Logan House. Our service aims to give you a personalised experience. We are a small and family style rest home so it's important we know what your wants and needs are as well as those of your family so that we can provide you with a special experience.
Updated: 12 Oct 2016
Interests & Activities
We have an activities coordinator. From Monday to Friday we have about one to two hours of activities a day. If the weather is good we'll go outside,.
We also do indoor activities: Bingo, Cards, Games, Gardening, Jigsaw, Mah Jong, Pianist, Sky TV, Art, Crafts, Board Games, Dancing, Internet, Music, Shopping, Singing
Outings: Library, CMA,Church, Advocate, Aromatherapy, Age Concern, Activity programme, Activity programme, Age Concern, Activity programme
Updated: 10 Aug 2016
Additional Information
TopicDetails
Details re Meals We have a healthy and delicious menu that we will sometimes change up. We aim to give our residents a joyful yet health conscious diet. When residents have likes or dislikes our friendly cook will try to substitute in foods that residents prefer while making sure it keeps within the healthy standards.
Staffing Details All our staff a lovely and experienced carers and we are very careful when recruiting to find staff that have a honest and positive attitude. They can support residents of many different cultural and language needs.
Fees Details/Fees Do Not Include Speak to us if you have any special circumstances or have any questions. We provide full disclosure and will try to be flexible where we can.
Updated: 31 Mar 2016
Languages Spoken
LanguageStatusDetails
Cantonese Yes
Chinese Yes
Chinese dialect No Ha Ka
English Yes
Hindi Yes
Mandarin Yes
Samoan Yes
Tongan Yes
Updated: 10 Aug 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We have a church group that comes fortnightly to perform for us. There are two churches near the rest home. We welcome any and all faiths.
Updated: 31 Mar 2016
Distances
LocationDistanceDetails
Public Transport 2.00 km 5-10 minute walk to bus stop and Greenlane Train Station.
Shops 2.00 km We are 5-10 minute walk from a shopping centre with lots of restaurants, a bank and shops.
Mall 4.00 km Less than 10 minutes drive away, we can arrange visits for eligible residents.
Parks 0.50 km 5-10 minute walk to Cornwall Park, One Tree Hill.
Library 3.30 km About 5 minutes drive away.
Updated: 10 Aug 2016
Credentials & Membership
Credentials & MembershipStatusDetails
Eldernet Subscription Bronze Yes
Rest Home MOH Audit Report Available. Yes
Rest Home MOH Audit Report Available.
Updated: 31 Mar 2016

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