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Palms Lifecare & Village

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At a glance
Name
Palms Lifecare & Village
Category
Respite / short term care
Address
15 Fairfield Street
Pukekohe
Pukekohe 2120
Postal Address
Same as above
DHB
Counties Manukau
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Janet Lester - 0277577757
Owner
Heritage Lifecare Group
Other services
Photos
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Level 4 Restrictions - critical visitors only
Make your home at Palms Lifecare

When it comes to everyday life, Palms Lifecare & Village makes it easy with a choice of self-contained apartments, townhouses and a large rest home with hospital rooms; complete with ensuites, WiFi and a call system. We also offer day, short-stay, respite and convalescence care.

Light, bright and welcoming, Palms Lifecare is set amongst park-like grounds just a hop, skip and a jump from the
popular Pukekohe town centre.

We offer everything from a scooter bay to SKY TV, physiotherapy, podiatry, hairdressing and health checks. We have a range
of recreational activities including indoor bowls, exercise classes, quizzes and social gatherings. Our facility van is also always
on hand for outings.

But don’t just take our word for it, see what our resident Peter has to say...

Having worked for 37 years at the Franklin Electric Power Board and as a volunteer for the Franklin Hospice, Palms Lifecare was the perfect
spot for Peter to move into three years ago.

He says you can’t beat the handiness. “I’ve got a grandson just over the road and my daughters are both very close, so I get to see a lot of them and my grandchildren.” He’d looked at other places but nowhere else appealed, and he already knew people here. “I’ve known Dot for easily 50 years now. She’s got a great wit and I’m very fond of her.”

The staff are another reason Peter is so happy here. “I can honestly say, hand on heart, there is not one staff member here I don’t like. They are born caregivers and I think the world of them.” That and the entertainment. “I love the music. The three tenors come and perform. They’re from a church in Pukekohe and they are absolutely fabulous. I enjoy the quizzes too.”

To Peter, a better everyday means this is the place he wants to be. “This is my home for the rest of my life. As long as my family are around, this’ll do me.”
Testimonials
Testimonials
"After several falls, which required a hospital stay, I was encouraged by my daughter and decided to sell my unit and apply for full care at the Palms Rest Home. Like most people of my age, I found it difficult to 'give up' my home and belongings. I wondered how I would adjust to economical living. I am pleased to say after eighteen months at the rest home I am so glad I came here (so is my daughter)! The staff carers, cleaners, and cooks are all so helpful and cheerful! Donna (our entertainment organiser) helps to keep us stimulated and as active as we can be. Verna is our gardener and a very talented 'Mrs. Fix It.' She can 'turn her hand' to anything! If a light bulb goes out, it is replaced in 'no time.' What a help for our 'poor old joints.' She is a whizz with walkers too. We are also fortunate to have our washing collected everyday, washed ironed and back in our room on the same day. Just don't forget to mark your name on it! Palms is a home, not a hotel. It is where we can feel at home. Mrs Rees (Jane) makes cakes, muffins, etc., with us on a Monday morning upstairs where we all drink from fine china cups! Yes! These kind of things 'lift the spirit' and we all appreciate the effort that she makes. Thank you, Jane and God Bless you - from all 'the residents.'"
- In appreciation, Pat Whittley.

"I have been a resident in the Palms Rest Home for 2 years and I must say how happy I am. I came in with my mind made up to enjoy it and hoped that I would get on with all here as they would me- and it is like that. Staff from the "top to the bottom" are all very pleasant and caring. I have a lovely room which gets the afternoon sun. I enjoy a walk in the garden and join in with most activities. No restrictions at all. I had 2 days to make my decision and being Pukekohe resident for 67 years made it so much easier. It was my late husbands wish for me to come here, a home away from home."
- From a happy resident, ENW.
Updated: 21 Mar 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees are all inclusive with the following exceptions: Hairdressing, dentistry, specialist appointments, optician. See contract for more details.
Staffing qualifications and details Caregiving Staff are ACE trained to ensure you receive a high level of care.
Details about meals All meals cooked fresh each day, on site. Special diets catered for. Birthdays celebrated.
Associated Complexes Palms Lifecare is surrounded by a Village set in a garden environment. The multistoried Palms Hospital is located on the same site and enjoys views over Pukekohe. Palms Day Care is attached to the Rest Home and enjoys views over a garden setting.
Updated: 13 Jun 2019
Features
Features
Feature Status Details
May Bring Own Furniture Yes If in a good state of repair we welcome resident's to individualise their own rooms.
Single Rooms Yes Rooms are fully furnished and equipped with a nurse call system, personal heater, spacious showers, and safety grab rails. Personal Freeview TV and Sky TV access are available.
Rooms suitable for a couple Yes Three rooms are purpose-built with an ensuite available.
Ensuite Yes There is a choice of ensuite or non-ensuite rooms available.
Alcohol Permitted Yes We have a daily happy hour.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You may have a phone in your own room. We have a phone system that has an extended free toll area. This is an additional service provided by Palms Lifecare at a very competitive rate.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes Underfloor heating to all rooms can be adjusted to suit individual requirements.
Cater for under 65 yrs with Disability Yes If assessed by Counties Manukau Needs Assessors as the appropriate placement.
Lounges/seating areas Yes Five communal lounges are in the complex, equipped with comfortable seating, a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Day Programme for day stay clients Yes We provide a Day Care for over 65's who need daily support and company of others Monday to Friday. Day Care is offered free to clients who have been needs assessed. Includes a full lunch and refreshments.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Maori Kaupapa Yes We have a local Maori advisor available to assist as required and employ several Maori staff members.
Residents Committee Yes Meetings are held monthly with the general manager.
Family Committee No We value family input into all Individual Resident Care Plans.
Newsletter Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes As a result of a medical condition a resident may suffer a period of confusion. All staff are trained to assist residents as required.
Smoking Permitted Yes In outside designated area.
Updated: 13 Jun 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes When a bed is available Palms Lifecare will admit short-stay patients.
Carer Support Yes When a bed is available Palms Lifecare will admit short-stay patients.
Subsidised Yes All clients seeking admission to the Palms Lifecare need to be assessed by the Counties Manukau Needs Assessment team. There is no differentiation between a private paying and subsidy resident.
Private Paying Yes
Booking can be made in advance Yes Palms Lifecare maintains an active wait list for the Day Care, Village, Rest Home and Hospital.
Updated: 13 Jun 2019
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cook Island Maori Yes
English Yes
Filipino Yes
Korean Yes
Maori - Te Reo Yes
Rarotongan Yes
Updated: 21 Mar 2019

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