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Summerset at Heritage Park (Ellerslie)

At a glance
Vacancy
No
Care Suite Vacancy
Yes
Name
Summerset at Heritage Park (Ellerslie)
Category
Hospital
Address
8 Harrison Road
Mount Wellington
Auckland 1060
Postal Address
8 Harrison Road
Mount Wellington
Auckland 1060
Region
Auckland
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kat Cleaver - 09 950 7961
Owner
Summerset Group
Sales Manager
Frank Booth - 09 950 7962
Care Centre Manager
Dong Cruz - 09 950 7814
Other services
Media
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Tap to view all photos 1/9
Our recently completed modern, purpose-built Care Centre at Summerset at Heritage Park offers a range of care services designed to meet the level of care you need. Our friendly and professionally trained Care Centre staff will be supervised by registered nurses, available on-site 24 hours a day.

Residents receive the best in clinical care, while enjoying the benefits of living in our vibrant, welcoming community.

Our hospital suites are comfortable and homely and our residents can expect to be looked after in a warm and caring way.

Our friendly, professional Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.

Summerset at Heritage Park has received a 3-year certification to provide rest home and hospital-level care from the Ministry of Health.

To find out more, please call us on 0800 786 637 or request our free information pack by clicking on the button at the top of the screen.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 15 Dec 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 50
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $81.00/day up to $89.00/day as at 11 Oct 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 11 Oct 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 57
Care Suite Vacancy Yes
Care Suite Impending vacancy No
Care Suite Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 11 Oct 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes

Updated: 15 Dec 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes

Updated: 13 Dec 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
High Care Needs Yes This is based on the assessment and our ability to provide this level of care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 13 Dec 2023

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents

Updated: 13 Dec 2023

Special Features
Special Features
Café
Ensuite rooms
Gardens
Balconies
Library

Updated: 15 Dec 2023

Interests & Activities
Interests & Activities
Activity programme, Age Concern, BBQ, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Cards, Care and Craft, Classical Music, Craft, Dancing, Electric beds, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Indoor Games, Jigsaw, Library, Music, Movies, Newspaper reading, Outings, Parties, Singing, Sky TV

Updated: 15 Dec 2023

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.

Updated: 13 Dec 2023

Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Mandarin Yes
Māori - Te Reo Yes
Samoan Yes
Tagalog Yes

Updated: 15 Dec 2023

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 13 Dec 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.