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Summerset at Heritage Park (Ellerslie) - Serviced Apartments

At a glance
Vacancy
Yes
Levels of Care Offered
Rest Home, Hospital
Name
Summerset at Heritage Park (Ellerslie)
Category
Care Suite
Address
8 Harrison Road
Mount Wellington
Auckland 1060
Postal Address
8 Harrison Road
Mount Wellington
Auckland 1060
Region
Auckland
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kat Cleaver - 09 950 7961
Owner
Summerset Group
Sales Manager
Frank Booth - 09 950 7962
Care Centre Manager
Dong Cruz - 09 950 7814
Other services
Media
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Summerset serviced apartments are ideal for over 70's who are living independently at the moment but would feel more confident with support close at hand. These modern, mobility friendly apartments are warm, comfortable and full of features that make them easy to live in.

With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and a slip-resistant floor.

Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.

With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our village cafe and enjoy the facilities including our communal lounge, the library, computers, pool table, exercise room, hairdresser and swimming pool. And, if you're keen to get involved, there are regular activities and events to keep you busy.

To find out more, please call our Sales Manager, Frank Booth on 09 950 7962 or request our free information pack by clicking on the button at the top of the screen.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 17 Nov 2022

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 57
Levels of care offered in Care Suites Rest Home, Hospital
Vacancy Yes
Impending vacancy No
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 4 Nov 2024

Statutory Supervisor's Details
Statutory Supervisor's Details
Details
Name Public Trust
Address P O Box 5067
City/Town Wellington
Phone 0800 371 471

Updated: 17 Nov 2022

Solicitor's Details
Solicitor's Details
Details
Name Summerset Legal
Address Level 27, Majestic Centre, 100 Willis Street
City/Town Wellington
Company Summerset Group Holdings Limited
Phone 04 894 7320
Fax 04 894 7319
Email View Email Address

Updated: 17 Nov 2022

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Nurse Practitioner No General practitioner
Healthcare Assistants/Caregivers Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Other Personnel Yes

Updated: 17 Nov 2022

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes

Updated: 13 Dec 2023

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents

Updated: 13 Dec 2023

Facility Features
Facility Features
Feature Status Details
Social/Recreational Programme Yes Our village Activities Co-ordinator has a great range of events, outings and activities on offer throughout the week.
Community Complex Yes There is a large, modern Community Centre, which is accessible to residents, their families and guests.
24 Hour Security Yes After hours gates, secure fencing and staff on site around the clock ensures our villages are secure at night.
Emergency Call System Yes All homes have call buttons throughout and are monitored 24/7.
Newsletter Yes
Outings Yes Many and varied outings are available for all residents who want to take part.
Transport Available Yes The village has a courtesy van for outings and activities.
Restaurant Yes We have the fabulous Divine Café on site which will offer café food by day and the ability to order dinner in the evenings. Family and friends are welcome.
Fitness Complex Yes Our exercise room is within the Village Centre. We also have an all-weather bowling green and indoor swimming pool.
Swimming Pool Yes Our indoor pool is within the Village Centre
Spa Pool Yes Our indoor spa pool is within the Village Centre
Library Yes The village has a large library with lots of contemporary reading material as well as the local newspaper. The library has computers with internet access, as well as a large selection of puzzles and games.
Games Room Yes Residents' workshop
Lounges Yes Within the Village Centre there are lots of areas for relaxing in, with family, friends, for happy hours and various meetings. The lounges are well utilised and are well appointed and very comfortable
Gardens Yes The village has a communal vegetable garden for our green-fingered residents.
Other details Yes Pool table, residents' bar, barbeque facilities, residents' workshop, hair and beauty salon, all-weather bowling green, piano.

Updated: 17 Nov 2022

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.

Updated: 13 Dec 2023

Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Mandarin Yes
Māori - Te Reo Yes
Portugesse Yes
Tagalog Yes

Updated: 17 Nov 2022

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 13 Dec 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.