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Summerset at Bishopscourt (Dunedin)

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At a glance
Vacancy
No
Name
Summerset at Bishopscourt (Dunedin)
Category
Hospital Care
Address
36 Shetland Street
Wakari
Dunedin
Postal Address
36 Shetland Street
Wakari
Dunedin 9010
DHB
Southern (Otago)
Phone
0800 334 404
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Mark Ryan - 03 950 3100
Owner
Summerset Group
Care Centre Manager
Dee Bayley - 022 657 2465
Other services
Photos
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Making the right choice for you Making the right choice for you Making the right choice for you

If you're considering care at Summerset, here are some questions to help you work out the right option for you.

Summerset's Continuum of Care Summerset's Continuum of Care Summerset's Continuum of Care

Living in a Summerset village gives you the confidence of knowing you can increase your level of support as your needs change. Our Continuum of Care provides support in the form of service or care packages or, in some cases, as add-on services.

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Description
Summerset at Bishopscourt offers round-the-clock hospital level care in our modern, purpose-built care centre.

Residents receive the best in clinical care, while enjoying the benefits of living in our vibrant, welcoming community. Our hospital suites are comfortable and homely and our residents can expect to be looked after in a warm and caring way.

Our friendly, professional Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.

To find out more, please call us on 0800 334 404 or request our free information pack by clicking on the button at the top of the screen.

You can also download our simple tools to help you work out the right option for you. Just click on the 'Downloads' section above.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 12 Mar 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 31
Vacancy No
Impending vacancy No
Premium Room Charges Some Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 5 Dec 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 264 Yes Our Hospital is staffed 24 hrs a day with fully qualified Registered Nurses. In addition our clinical nurse leader provides oversight along with a Care Centre Manager also fully qualified.
Nurse Practitioner Negotiable available as required
Healthcare Assistants/Caregivers Yes All our dedicated care staff are trained to level 3 or 4 advanced level support. In addition, many undergo external education to ensure we can provide the best high quality service
Physiotherapist Yes TBI Health are our contracted physiotherapy team and are available when required for private referals or under GP request
Occupational Therapist Yes Occupational Therapy is available if required through the Southern DHB as required
Social Worker (on site) No assistance is available should the need arise through external services
Diversional Therapist Yes We currently have two Recreational Therapists in training for a Diversional Therapy and a qualified DT managing the Village
Activities Co-ordinator Yes Currently 3 activities Co-ordinators ensure a robust programme across all departments
Hairdresser Yes Our purpose built salon provides excellent services for all our residents. Hairdressing is available 3 times weekly
Podiatrist Yes Knox Podiatry are our contracted provider in attendance on a weekly basis in the Care Centre for all podiatry needs. This service is also available to village residents.
Dietitian Yes We currently utilise the services of APM for all our dietary needs
Kaumatua Yes Links with local Kaumatua are integral to ensuring cultural support and advocacy for our residents and whanau
Chaplain/Spiritual Advisor Yes Spiritual and Religious support is available regularly within the care centre and additional services can be accessed as required for individual resident needs.
Updated: 24 Dec 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes we are able to provide oxygen therapy via bottle or concentrators for residents in the Care Centre
Gastronomy/Nasogastric Management Yes We are able to provide services if required
Bariatric (Care of the very overweight) Yes negotiable depending on vacancy and circumstance
Palliative Care (Contracted) Yes Bishops Court has a dedicated palliative care suite that is available dependent on vacancy all our registered staff are fully qualified and syringe driver competent to enable full end of life service in a dignified and compassionate environment
End of Life/Palliative Care Yes Bishops Court has a dedicated palliative care suite that is available dependent on vacancy all our registered staff are fully qualified and syringe driver competent to enable full end of life service in a dignified and compassionate environment
IV Antibiotic Capability Yes dependent on circumstance
Dialysis Yes yes we are able to manage residents undergoing some forms of dialysis in conjunction with the hospital and community
Wound Care Yes all our nurses are fully qualified to manage both acute and complex wounds. In addition we have access to wound care specialists for those wounds that may require the expertise of specialist clinics
Diabetic Care Yes all aspects of diabetic management are facilitated at Bishops Court.
Continence Advice Yes Continence management is provided. Indwelling, supra-pubic or intermittent catheterisation is available
Stomal Therapy Yes All aspects of stoma therapy are available
Stroke Rehabilitation Yes Stroke Rehabilitation is available in conjunction with the wider multi-disciplinary team through the Southern DHB
ACC Rehabilitation Yes ACC funded care is accepted depedent on circumstance and vacancy
Tracheotomy Care Yes consultation is required, dependent on case by case basis
Infection Control Yes we pride ourselves on high standards of infection control. All staff are well trained in all areas of IFC and undergo regular updates to ensure competency
Clinical Management Yes Bishopscourt is managed by a Care Centre Manager and a Clinical Lead nurse overseeing all aspects of care delivery to both hospital and rest home level care
Other Specialties Yes speech and Language therapy and other modalities if required
Updated: 24 Dec 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Care Rooms are available for short term stays.
Carer Support Yes Care Rooms are available for Carer Support eligible persons.
Subsidised Yes Care is available for subsidised residents
Private Paying Yes Services are available for private paying Residents.
Booking can be made in advance Yes Advance bookings are available on a case by case basis.
Updated: 24 Dec 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes We encourage all residents to personalise their rooms. Health and Safety is to be considered however we are very flexible and like to cater to individual needs.
Single Rooms Yes all our rooms are single rooms the majority have their own ensuite bathrooms and a view from the second floor.
Rooms suitable for a couple Yes rooms for couples are available as vacancy permits
Ensuite Yes The large majority of rooms have an ensuite bathroom
Alcohol Permitted Yes this is determined on a case by case basis. The facility provides happy hour weekly in addition to this.
Pets In Residence No unfortunately we do not allow pets in residence within the care centre however Pets' are considered in the village
Negotiate To Bring Own Pet Yes this will be on a case by case basis in agreement with the Village Manager
Phone Access In Own Room Yes we have several options available for phone access
Wifi Yes we have several options available for internet/wiFi
Resident can adjust heating in own room No our heating is managed by an internal system however there is provision for additional heating in consultation with the village property manager.
Cater for under 65 yrs with Disability Yes We are able to cater for MOH funded and ACC funded residents under 65
Lounges/seating areas Yes We have several communal areas and two external courtyards that are accessible to all residents
Gay / LGBT IQ Friendly Yes Bishops Court is non discriminate and we welcome all to our facility.
Provide End of Life/Palliative Care Yes We have a dedicated palliative care suite and all our hospital or rest home level residents have continuous access to EOL and palliative care as required
Outings Yes Our activities programme provides several van outings per week and other additional visits as available
Whanau Room Yes We have a dedicated whanau room available for meetings and get togethers for all permanant residents in the care centre
Maori Kaupapa Yes Access to Kaumatua and other local cultural supports are available as required
Newsletter Yes Bishops Court provides a regular newsletter to all families and residents
Policy for management of challenging behaviour Yes We will do our best to accommodate any challenging behaviour however if this falls outside general rest home parameters external service providers may be required
Confused Residents Yes we are non discriminate to those who suffer some STML however we are not a secure dementia facility and ongoing care may not be available in the event a loved one progresses with considerable confusion.
Smokers Room Yes Residents are able to smoke outside the facility in the desginated areas
Smoking Permitted Yes
Updated: 24 Dec 2018
Interests & Activities
Interests & Activities
Bishops Court is proud to acknowledge a continuous improvement awarded to the facility for it's extensive activities programme. Delivered over 7 days a week by two full time staff there is something to suit everyone. Our Activity programme is individualised including activities such as Big print books, Board games, Breakfast in bed, Canine friends, Chapel, Entertainers, Entertainment, Quiz time, Games, Happy Hour, Indoor Games, Library, Minibus, Movies, Music, Newspaper reading, Outings, Reading, Singing, Videos, Hand massage and more!
Updated: 24 Dec 2018
Additional Information
Additional Information
TopicDetails
Details about Meals For our Divine Café and in-house catering, White Tie offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Updated: 24 Dec 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes interpreter services are available if required
Punjabi Yes
Russian Yes
Swahili Yes
Updated: 24 Dec 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 24 Dec 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 24 Dec 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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