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Oxford Court LifeCare

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At a glance
Vacancy
Yes
Name
Oxford Court LifeCare
Category
Hospital Care
Address
164 Oxford Street
South Dunedin
Dunedin
Postal Address
PO Box 2392
South Dunedin
Dunedin 9044
DHB
Southern (Otago)
Phone
(03) 455 9230
Fax
(03) 455 9235
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jane Sefo - 03 455 9230
Owner
Petrie & Gaye Kerr - 03 455 9230
Other services
Photos
Add your own review for this service

Poor management and poorly trained staff

This home used to be of a high rating. However since new management took over the standards have dropped considerably. Staff have been cut back and they are now poorly trained and overworked which has resulted in deteriorating professional standards. The food is also of a poor quality due to recent outsourcing.

Description
Oxford Court Lifecare strives to provide excellence in care. We believe it is about your choices. We are committed to providing services that align to the Code of Health and Disability Services Consumers' Rights. Your privacy, dignity and respect are our focus. We encourage independence and promote self worth. It is all about getting it 'right' for you and your family and supporting our people to make the most of every day.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 31 Dec 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 42
Vacancy Yes
Hospital respite enquires welcome.
Impending vacancy No
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Apr 2019
Testimonials
Testimonials
We are here to make a difference. For the Resident it is a change of address but we strive to ensure that your 'lifestyle' choices are valued and preserved. It is your life - we are here to facilitate and support you to maintain your independence, dignity and respect.
Updated: 31 Dec 2018
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes The General Manager, Jane, is a Registered Nurse who has a post-graduate certificate in Gerontology. We have a dedicated team of Registered Nurses who provide 24/7 care and support for the Residents at Oxford Court Lifecare.
Nurse Practitioner Negotiable We work closely with the Southern District Health Boards Nurse practitioners. Their speciality aligns to supporting older persons health. They visit the facility on a regular basis to provide ongoing support for individual Residents.
Enrolled Nurse Yes We are fortunate to have an Enrolled Nurse as part of our clinical team.
Healthcare Assistants/Caregivers Yes There is a high level of support offered by a very committed team of Health Care Assistants. Staffing ratios are aligned to the Aged Related Residential Care Services.
Physiotherapist Negotiable A Physiotherapist can be accessed when necessary.
Occupational Therapist Negotiable An Occupational Therapist can be accessed when necessary.
Social Worker (on site) Negotiable Social Work Support can be accessed when necessary.
Diversional Therapist Yes We have a Diversional Therapist in-house. They have passion, drive and enthusiasm and take pride in meeting residents individual requirements.
Hairdresser Yes In-house Hairdressing is available. Opportunity to access weekly. We encourage residents to use their preferred hairdresser as getting out and about is essential.
Podiatrist Yes The Podiatrist visits on a regular basis and all residents are able to access these services.
Dietitian Yes Specialised diets are catered for. Diabetic and Vegetarian meals are available. A dietitian is available where required and works closely with the multi disciplinary team to maximise nutritional outcomes.
Accredited Visitors Yes All Accredited Services are most welcome to attend at residents request.
Kaumatua Yes Kaumatua services are able to be accessed by residents through the Southern District Health Board, or residents will be supported to contact any specified service on request.
Chaplain/Spiritual Advisor Yes Interdenominational Services are undertaken on a regular monthly basis. Residents are encouraged to access their own Spiritual provider.
Other Personnel Yes We have a Medical Center dedicated the facility. All residents have the right to choose their own GP, as outlined in the Health and Disability Sectors Code, however it can be timely on admission into residential care services to review GP access.
Updated: 31 Dec 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes All aspects associated with Oxygen Management Therapy are able to be provided.
Gastronomy/Nasogastric Management Yes Services in relation to ongoing medical management is able to be managed in a supportive environment.
Palliative Care (Contracted) Yes Part of our service is to provide palliative care.
End of Life/Palliative Care Yes Part of our service is to provide palliative care.
IV Antibiotic Capability Yes Access to IV Antibiotic capability can be arranged using external service providers.
Wound Care Yes Wound Care is undertaken to align to best practice management. A close relationship with the Wound Care Specialty Team supports wound care practices.
Diabetic Care Yes Diabetic requirements are supported to maximise a 'normal lifestyle'. Close monitoring and supervision and medication management is supervised if required. Full participation with each and every resident is part of daily care requirements
Continence Advice Yes All continence issues are addressed to ensure dignity and respect is maintained.
Stroke Rehabilitation Yes It is a privilege to support people to maximise their well being. It is about using it and not losing it. With ongoing family support and resident determination we have had residents return to there home environment. It is all about 'peoples choices'.
Infection Control Yes Oxford Court has a dedicated Health & Safety team. Staff are actively involved and participate in regular Health and Safety training to ensure that Health & Safety is alive and well within the work place.
Surgical Followup Yes We work closely with external providers to ensure that resident requirements are met to maximise ongoing health care needs.
Clinical Management Yes We have a dedicated Clinical Manager who has a focus on supporting and complimenting the Registered Nursing Team to ensure every aspect of daily care provision is provided in a timely manner.
Other Specialties Yes We work closely with the Otago Hospice out reach team to support palliative and end of life care. Access is available for ongoing review and follow-up with the SDHB Nurse Practitioner for Psychological Services.
Updated: 31 Dec 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite care is catered for when a vacancy is available.
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 31 Dec 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Folk are more than welcome to bring in their own furniture.
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes It is all about a change of address not a change in lifestyle. We are committed to supporting independent choices.
Pets In Residence Yes Currently we have a beautiful cat who enjoys the company of the folk who live here.
Negotiate To Bring Own Pet Yes You are most welcome to discuss this with the Manager
Phone Access In Own Room Yes This is paid for privately and can be arranged with our service provider.
Wifi Yes Wifi is available throughout the facility
Resident can adjust heating in own room Yes All rooms are heated by 'underfloor heating'. The temperature can be adjusted in your own room to meet your individualised requirements.
Cater for under 65 yrs with Disability Yes Long term chronic healthcare is provided for
Lounges/seating areas Yes Reid Unit lounge supports a variety of activities and entertainment. Maher Unit lounge has a kitchenette which Residents families are able to make themselves a hot drink when visiting .Dining is available in both Reid Unit and Maher Unit.
Provide End of Life/Palliative Care Yes We offer care to ensure that dignity, respect, support and choices are maximised. Our services align to the Code of Health & Disability Services Consumers' Rights.
Palliative Care Contract Yes
Day Programme for day stay clients Yes .
Outings Yes Regular van trips are encouraged. Getting out and about is essential and there are many favourite haunts visited. Fish and Chips at Waihola, and Ice Cream at Port Chalmers or a trip to Blue Skin Bay. If we can make it happen we will.
Residents Committee Yes Residents Meetings are held regularly with the Management Team
Family Committee Yes Resident Family Meetings are held regularly with the Management Team
Policy for management of challenging behaviour Yes Policies and procedures are embedded within our facility to meet all requirements in relation to care provision and meeting certification and age related care contract requirements.
Confused Residents Yes This, at times, goes with the territory
Smoking Permitted Yes Ideally we would like to be 'smoke free' however we are very aware that it is the choice of each and every individual. Due to the extension of the new build underway, there is no designated smokers area available on site.
Updated: 31 Dec 2018
Interests & Activities
Interests & Activities
Activity Programme, Advocate, Age Concern, Art, Arthritis Society, BBQ, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Church, Concerts, Cooking, Craft, Dancing, Entertainers, Exercises, Fax, Flower arranging, Games, Gardening, Garden, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Movies, Music, Newspaper reading, Outings, Parkinson's Society, Petanque, Pianist, Quizzes, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Videos
Updated: 31 Dec 2018
Additional Information
Additional Information
TopicDetails
Details about Meals Our meals are prepared in house in our kitchen by our Food Supervisor. The day begins with breakfast in your room. The main meal is at Dinner time and a lighter evening meal is served in our dining room(s).
Updated: 31 Dec 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Maori - Te Reo Yes An interpreter service is availble at your request
Other Information Yes We will do our very best to respond to all ethnicities and cultures. We are all unique individual and any individual requirements will be explored to maximise wellbeing and best practice outcomes.
Updated: 31 Dec 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Presbyterian Yes
(Other comments) Yes Any spiritual advisory is more than welcome to support individual residents at their request.
Updated: 31 Dec 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.25 km There is a 'Bus stop' on the corner of our block on King Edward Street
Shops 1.00 km South Dunedin main shopping area is on King Edward Street - approximately 3 blocks from the corner of King Edward Street.
Parks 0.25 km There is a park on the corner of our block on King Edward Street.
Updated: 31 Dec 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
CareerForce Yes All Health Care Assistants are supported to achieve NZQA qualifications through CareerForce
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
Rest Home MOH Audit Report Available. Yes You are welcome to review our audit reports. On request these will be made available to you.
Other details Yes All audits are aligned to the Health & Disabilities Service Standards. Audits are a welcomed part of our provision of care as they direct and guide us in the quest to provide excellence of care provision.
Approved provider of Professional Development and Recognition Programme Care Association New Zealand CareerForce Rest Home MOH Audit Report Available.
Updated: 31 Dec 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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