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Nurse Maude Care Home – long term residential and palliative care - Long term hospital and palliative care

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Nurse Maude Care Home – long term residential and palliative care
25 Mansfield Avenue
Christchurch 8014
Postal Address
PO Box 36126
Christchurch 8146
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Natalie Seymour - (03) 375 4145
Nurse Maude
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The Nurse Maude Care Home is a fully licensed 75-bed facility, specialising in skilled and complex, long term residential and palliative care.

People can be referred by their doctor, public hospital or other health professionals and all prospective long-term care residents must have their needs, income and assets assessed by Older Persons Health before admission.

Residents can be attended by their own doctor or have the Care Home's doctor look after them. Physiotherapy, activities, volunteer support, hairdressing, podiatry and chaplaincy services are all available.

Admission for palliative care is arranged through the Nurse Maude Hospice Palliative Care Service by referral from a health professional.

Short-term respite care can be provided, dependent on bed occupancy, for up to 28 days under the Respite Care Scheme. This can be extended on assessment and is also available for those who wish to pay privately.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 12 May 2022

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 75
Vacancy Yes
We offer attractive, large rooms with private ensuites. Our facility is conveniently located within easy walking distance of the Merivale shops.
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges Yes from $35.00/day up to $35.00/day as at 24 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 14 Jun 2024

"Thankyou for the very professional care, the small kindnesses, the smiles in passing, the personal touch, the humour, the patient explanations and for taking some of the weight off my shoulders - husband of resident.

"She felt safe and secure with you and this contributed to her sense of contentment and acceptance in her final days" - daughter of resident.

"Many thanks doesn't seem enough for all the special kind and caring people at Nurse Maude Hospital" - son of resident.

Updated: 12 May 2022

Type Hours Per Week Status Details
Registered Nurse Yes 24 hour Registered Nurse coverage on site.
Nurse Practitioner Negotiable Available within Nurse Maude.
Enrolled Nurse Yes 24 hours Enrolled Nurse coverage working alongside the Registered Nurse
Healthcare Assistants/Caregivers Yes Experienced caregivers - Many have completed their level 2 and 3 NZQA
Physiotherapist 12 Yes Assesses all new patients. Available for consultation with families on request.
Occupational Therapist Negotiable Therapy professionals used on a case by case basis.
Social Worker (on site) Yes Social Worker avaiable for palliative care patients.
Activities Co-ordinator 32 Yes Sets and runs the activity programme with assistance from approved Volunteers.
Hairdresser 12 Yes Visit twice weekly Wednesday and Thursday with very reasonable prices.
Podiatrist Yes Registered podiatrist visits every 2 weeks.
Dietitian Yes Nurse Maude has a Community dietitian. Also access to Speech Language Therapists as required.
Accredited Visitors Yes Approved volunteers visit each day during the week.
Kaumatua Yes We have both kaumatua and a kaiawhina available within Nurse Maude.
Chaplain/Spiritual Advisor Yes Inter-denominational weekly church service plus a monthly communion service. Will also visit residents on a 1 to 1 basis. Volunteer pastoral care workers also available. Regular visits from Catholic Priests. Other specific denominations as required.
Other Personnel Yes Family support counsellor available if required for palliative patients.

Updated: 29 Aug 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen available via concentrators. Cylinders available for use when attending outpatient appointments.
Gastronomy/Nasogastric Management Yes Access to the Nurse Maude Community Dietitian for advice.
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes We have a Supportcare contract with the DHB to provide end of life care.
End of Life/Palliative Care Yes Palliative Care Clinical Nurse Specialist who is available for advice and support.
IV Antibiotic Capability Yes We work closely with the Nurse Maude Infusion Clinic
Dialysis Yes We are able to provide support to both CAPD and Haemodialysis patients
Wound Care Yes Nurse Maude wound care nurses visit as required.
Diabetic Care Yes Nurse Maude diabetes nurses available as required
Continence Advice Yes Nurse Maude continence nurses available as required
Stomal Therapy Yes Nurse Maude stomal therapy nurses available as required
Stroke Rehabilitation Yes Strong links with the Community Stroke team which provides post-stroke follow up. No formative rehabilitation services available.
Tracheotomy Care Yes Nurses are trained to care for people with tracheotomies.
Spinal Injuries Care Yes
Infection Control Yes Nurse Maude has a designated Infection Control Nurse who supports the Nurse Maude Hospital
Community Health Yes Close contact is kept with the Nurse Maude community services
Clinical Management Yes Clinical Manager who has completed post-graduate studies and has extensive nursing experience in care of the older adult.

Updated: 12 May 2022

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Respite care is available pending bed availability. Respite care can be either funded or privately paid
Carer Support Yes Carer support respite available pending bed availability.
High Care Needs Yes
Subsidised Yes There are a number of rooms that do not incur any additional charges pending availability .
Private Paying Yes Please enquire
Booking can be made in advance Yes Pending bed availability

Updated: 12 May 2022

Feature Status Details
May Bring Own Furniture Yes In consultation with the Service Manager
Single Rooms Yes 75 rooms ensuited
Rooms suitable for a couple Yes
Ensuite Yes Generous size with non slip floor and full wet area.
Alcohol Permitted Yes Facility provided happy hour once weekly and residents are able to have small amounts of alcohol in their rooms
Pets In Residence Yes Pet friendly. All pets must be under control at all times. Visiting pet therapy services available.
Negotiate To Bring Own Pet Yes In negotiation with the Service Manager
Phone Access In Own Room Yes All rooms have their own phone for local calls. Toll bar can be lifted on enquiry
Wifi Yes All rooms have WIFI available
Resident can adjust heating in own room No Rooms are kept at an ambient temperature centrally controlled
Cater for under 65 yrs with Disability Yes We have a contract with the CDHB to provide care under the Severe Medical Illness funding stream.
Lounges/seating areas Yes We have a number of small quiet lounges on each floor
Gay / LGBT IQ Friendly Yes A number of staff have completed the "Silver Rainbow" education course
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes We work closely with the Nurse Maude Palliative Care Service and have a Clinical Nurse Specialist who provides support and education to families, residents and staff as required
Palliative Care Contract Yes DHB Supportcare contract
Outings Yes As part of the Te Ora activity program
Whānau Room Yes With tea and coffee making facilities, tv and games and 2 double sofa beds.
Māori Kaupapa Yes Nurse Maude Kaiawhina & Kaumata available on request and for special functions
Residents Committee Yes Residents meeting monthly
Family Committee Yes Quarterly whanau meetings are held over wine and nibbles.
Newsletter Yes Quarterly newsletter produced for residents and posted to whanau.
Policy for management of challenging behaviour Yes Annual education planner with monthly education sessions provided for staff
Confused Residents Yes
Rural Setting No Internal courtyard view and view overlooking the Merivale Stream
Smokers Room Yes Smokers hut provided for residents only within a short distance from the front door
Smoking Permitted Yes Outside in the designated smokers hut
Semi-Secure Yes All doors locked between 6pm - 6am. Access after hours via intercom at front door.

Updated: 12 May 2022

Special Features
Special Features
Our Hospital in the heart of Merivale offers the best care available, in large private rooms, with private ensuites.

The caliber of caring professional staff is second to none.

Our Hospital Doctors ensures residents receive appropriate medical and nursing care. They visit the hospital 3 times per week and are available after hours as required.

Our on-site Allied Health team includes a Physiotherapist and 2 Activities Co-ordinator.

Our staffing levels are high and we are fortunate in being able to offer full expert care from Nurse Maude specialist staff including Wound Care, Continence, IV, Stomal and Palliative Care Specialists, Dietician and other key health professionals.

Our central location is great for visiting families, and the close proximity to Merivale Mall makes it easy for family to take Mum or Dad for coffee or a look around the shops. Wheelchairs are available for this.

We have our own internal Café serving Barista coffee and teas with a variety of cabinet foods. The Café is open Monday to Friday 08.30-1.00pm.

We care for your loved one as we would wish to be cared for.

Updated: 18 May 2022

Interests & Activities
Interests & Activities
Activity programme is robust with a large variety of activities being provided daily ie bowls, bingo, housie, arts and craft, baking
We have a BBQ located in the courtyard for those long hot summer days and nights
Library services are available providing big print books, as well as having some additional books already within the facility.
Weekly entertainers providing a variety of music, dance and other forms of entertainment.
Daily exercise group held in the facility by the Physiotherapy assistant
Weekly happy hour with live music
Pastoral and spiritual care available as required or on request

Updated: 12 May 2022

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not All of the rooms in our facility are equipped with state of the art care technology to improve resident safety and comfort including a private ensuite; in room wifi; in ceiling hoists; and highly specialised hospital beds. A small premium of $35 per day is charged in some rooms. Fees do not include:- Specialist Services, Dental, Hearing Aids, Hairdresser,Dry Cleaning,Podiatry, and non-subsidised pharmaceuticals
Staffing qualifications and details Registered Nurses on duty 24 hours, 7 days. Enrolled Nurses and Hospital Aides make up the workforce. Clinical Nurse Manager on-site five days a week (and on call at weekends), and a Palliative Care Clinical Nurse Specialist visits weekly and as requested.
Details about meals Catered for by Nurse Maude's kitchen. Top quality meals with menus approved by Dietitian. Being a small facility, we strive to cater for individual needs. Home made morning and afternoon teas with a selection of sandwiches, muffins and cakes/slices.Hot cheese rolls are a speciality!
Associated Complexes Ready access to all Nurse Maude Services.

Updated: 18 May 2022

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Bengali Yes
Cantonese Yes
Chinese Yes
Danish Yes
Dutch Yes
English Yes
Filipino Yes
German Yes
Hindi Yes
Interpreter Yes Available on request
Japanese Yes
Kannada Yes
Korean Yes
Malayalam Yes
Mandarin Yes
Māori - Te Reo Yes Via the nurse Maude Kaiawhina
Nepali Yes
Somali Yes
Tamil Yes
Welsh Yes

Updated: 18 May 2022

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes A weekly church service is held
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) Yes Spiritual care support is provided as required or requested

Updated: 11 Sep 2019

Location Distance Details
Public Transport 0.10 Km Buses located on Papanui road Taxis available on Mansfield ave or by phoning and requesting door to door pickup
Shops 0.10 Km Shops located on Papanui road
Mall 0.10 Km Merivale Mall located within a short walking distance
Parks 1.00 Km Rugby Park.
Library Provided to the facility

Updated: 12 May 2022

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes Our Activities Co-ordinator is currently training towards this.
Aged Care Association New Zealand (ACA) Yes
Other details Yes Nurse Maude Hospital is accredited to Equip 4 standards.
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA)

Updated: 12 May 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.