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Bupa Windsor Park Care Home

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Information Pack
At a glance
Vacancy
Yes
Name
Bupa Windsor Park Care Home
Category
Hospital
Address
3 McKellar Street
Gore
Gore 9710
Region
Southern (Southland)
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Dale Matthews - 027 675 3339
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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At Windsor Park understanding what you and your family needs is paramount, because it's the individualised care we want to provide. We know that this means different things to different people, so we take care to involve family, and make decisions together.

We like to understand each person's individual likes and dislikes, so that we can build the care we give and the activities we provide around your preferences. After all this is your home; the place you should feel comfortable in.

At Windsor Park, there are a range of interesting activities that you can choose to join in. However, if you prefer your own company that's something we respect.

We will work with you to ensure the right care is provided to meet your needs. We can also guide and support you through the process of coming to a care home.

We would also love to have the opportunity to talk to you about what we can offer. Please don't hesitate to visit our Care Home any time during business hours.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 12 Apr 2013
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 34
Vacancy Yes
10
Impending vacancy Yes - We invite you to contact us
Short stay considered Yes
Premium Accommodation Charges Yes from $5.00/day up to $17.00/day as at 22 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 Mar 2024
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available by referral.
Diversional Therapist Yes We have a recreational therapist who organises fun filled and interesting activities.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits monthly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Other Personnel Yes A wide range of entertainers - Allied Healthy Professionals as needed - A GP who visits regularly and is also available on call.
Updated: 20 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this service.
Dialysis Yes We are able to provide continuous ambulatory peritioneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice No We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage resident's needs and provide a range of products with visits by community nurse specialist on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes
Other Specialties Yes Available as required.
Updated: 20 Oct 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes A subsidy may be available.
Private Paying Yes We welcome people who are self funding or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 7 Sep 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes Our lovely single rooms are welcoming, clean and comfortable.
Alcohol Permitted Yes
Pets In Residence Yes We have a friendly pet cat in residence.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room No Our home is centrally heated with underfloor heating.
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes We have a large TV lounge for the residents enjoyment and two smaller lounges which are often used for family visits and special occasions.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options for Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whānau Room Yes We have areas available wher residents and their families can spend quiet time together.
Māori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Rural Setting Yes We are situated on the outskirts of Gore and so have a lovely relaxing rural setting.
Smoking Permitted No Smoking is permitted in the designated areas
Updated: 21 Sep 2021
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for peoples special interests and hobbies. It is important to us that you live your day your way.
Updated: 20 Oct 2014
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Windsor Park meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Updated: 20 Oct 2014
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 20 Oct 2014

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.