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Eltham Care Rest Home

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Eltham Care Rest Home
Dementia Care (Secure environment)
54 Maata Rd
South Taranaki
06 764 8330
06 764 8739
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Carly Mangulabnan - 02102860682
Sound Care Limited (Carly Mangulabnan) - 02102860682
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Located in the pleasant rolling hills of the Eltham countryside in Taranaki this Facility has one of the most spectacular views of Mount Taranaki that is possible to have. The residents here are mostly people from the surrounding rural area and have a lot of family and community support. Eltham Care Rest Home has a 24 Bed rest home wing and a 17 bed Dementia wing.

The Facility Manager is a Registered Nurse and has another Registered nurse on duty 8 hours 5 days a week as well as caregivers on site 24 hours per day. Respite care is also available here. The Dementia unit is a secure unit that caters for people with level 3 or above dementia. There is always at least 2 staff members with these 17 residents during the day and specialized activities and entertainments are provided appropriate to those living with dementia.

Eltham Care Rest Home also has a day care service where people are picked up early morning Monday to Friday to participate in the Rest Home activities and meals and then taken home again in the afternoon. There is a mobility van for this purpose.

Eltham Care Rest Home also provides Meals on Wheels service to elderly people in the South Taranaki area.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 9 Nov 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care17
Long term vacancyYes
Short term vacancyYes
We have 0 Respite care beds available to suit your needs with our dedicated and friendly team. Our services cover most of the surrounding areas, plus respite care up to New Plymouth and the possibility of transport provided.
Impending vacancyYes
Updated: 24 Nov 2017
My name is Steven Shearer. My father is Neil Shearer, a resident at Mercy Jenkins Rest Home in Eltham, Taranaki. I'm writing this e-mail in support of the manager at Mercy Jenkins - Hillary Rimmer. My mother, Glenyss Shearer, has had a long association with first Eventide and now Mercy Jenkins Rest Home, and as a child and adult I have visited Mercy Jenkins for over 30 years. I recently spent two-and-a-half months in Eltham staying with my Mother. I went up to Mercy Jenkins every day to visit my Father, and got the opportunity to get to know Hillary. She brings a lot of positive energy with her into the rest home and has an excellent rapport with all of the residents there. In all the years I have been visiting Mercy Jenkins I have never seen a more enthusiastic and professional manager. I hope DHB appreciate the excellent job that Hillary is doing and that she continues in this role for many years to come.
Steven Neil Shearer (Family of Resident in Mercy Jenkins)

The care for my Uncle has been fantastic. Staff are really caring, they cater for special diets and special needs. Everybody is real friendly towards residents, staff, visitors and even the caretaker. We as a family can only recommend Mercy Jenkins as it is the place we tell people about. The home on the hill, great views, awesome care. We are kept inform of Uncle progress and are able to ask questions at anytime. Nothings is ever a problem for Hillary and her team.
Mj Allendor ( Family of resident at Mercy Jenkins )

The Manager and her staff have taken time and care to manage and reduce Chris's agitation over recent months. There is a huge change and as a family we thank Hillary who has worked with her team to achieve this.
Sylvia Collins (Family of resident at Mercy Jenkins)
Updated: 19 Oct 2017
TypeHours Per WeekStatusDetails
Registered Nurse 40 Yes There is a registered Nurse on site 5 days per week and on call after hours
Healthcare Assistants/Caregivers Yes Healthcare Assistants are trained
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Updated: 9 Nov 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Specialised Dementia Care Yes
Updated: 9 Nov 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 9 Nov 2015
Under 65 yrs with Disability Yes
Day Care Yes
Rooms (Single) Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes If a resident shows signs of confusion this is investigated
Lounges/seating areas Yes Large lounge with rural mountain view
Outings Yes Regular outings arranged and take part in community events
Rural Setting Yes Spectacular views of the mountain and surrounding farm land.
Smokers Room Yes
Smoking Permitted Yes
Semi-Secure No Secure dementia unit on site
Sprinklers Yes
Audit report available Yes
Updated: 9 Nov 2015
Special Features
Special Features
Mercy Jenkins is high on a hill and has beautiful views of Mt Taranaki in front of us. On a clear day you also get a glimpse of Mt Ruapehu behind us

Mercy Jenkins prides itself that its Philosophy offer Residents the opportunity to retain their freedom and wander safely, and uses minimal medication and no physical restraint.

The extended family are encouraged to participate (but not expected to) in the ongoing clinical, social and cultural support of the residents.

We are providing the following for your information.


Choosing a Specialized Facility that will meet all your relative’s needs can be a difficult task.

The time of decision to put your family member into care can be heartbreaking especially for a husband or wife who have been together for many years. There is a grieving process, which can be slow, progressive or rapid.

The transition from home to full time care is very upsetting to the family, but often less so for a person who has advanced dementia. We find that these people get along surprisingly well together, they talk to each other and organised some of their own activities, even though the activities may be continually repeated.

Each person admitted to care may have a behaviour that is socially unacceptable, and it is impossible to teach new tasks or ways to behave appropriately. With this in mind, each person should be accepted as they are, at their own level, maintaining as much independence as is within their capabilities.

You will probably have many questions to ask about the quality of life and care the folks receive while in care, about the standard of accommodation, service and food, the number of staff on duty, how medical services are assessed and lots more questions.

Collecting a comprehensive Social History, of values and interests for each Resident, enables a greater individualisation of approaches and possible intervention that might bring pleasure and minimise stress.
Coming to terms with the devastation of a Dementia diagnosis is not easy for friends, relatives and whanau. Our expert team is well qualified to support you.


As this is our residents “home” it is courteous to make a time that is convenient to our residents for you to visit.

Contact the facility and arrange to discuss your needs with the Manager,

Have a list of questions if you wish. Our management team are very skilled in caring for persons with dementia and can provide support at this time

You may feel more comfortable bringing someone with you when you visit.


* We forget instructions and do not understand what you expect us to do

* We may say “yes” and then do not act as you have asked

* We may be in pain but we cannot tell the people at the right time and we do not remember to ask for pain relief

* Most of the time we do not know where we are

* We do not understand what the bell is for. We cannot remember where the bell is anyway – however many times you explain

* When in the toilet, we sometimes cannot remember why we are there

* We cannot remember instructions, so please do not leave us alone in strange places

* We feel the need to go to the toilet but cannot remember to ask for help at the right time

* In our confusion, we may try to find a familiar place and get into trouble

* We cannot cope with more than one piece of information or one instruction at a time

* Making choices from several alternatives, such as a menu, is beyond our ability

* Please find a simple way to get information

* We may need reminding over and over again about things which others remember after one instruction. For example, we may need to be told every time where there is a meal to be eaten

* We are not acting in a confused way to be deliberately annoying. We have lost the ability to remember things and we often feel lost in places which are strange to us

Updated: 30 Jun 2016
Interests & Activities
Interests & Activities
Activity programme, Cards, Church Service, Concerts, Entertainers, Exercises, Games, Gardening, Happy Hour, Indoor Games, Movies, Quizzes, Shopping, Sky TV, Swimming, Activity programme, Art, Alzheimer's Society, Big print books, Bingo, Bowls, Breakfast in bed, Cards, Care and Craft, , Concerts, Dancing, Entertainment, Exercises, Garden, Internet, Music, Organ, Outings
Updated: 30 Jun 2016
Shops   Shopping is available at Eltham township which is approx 3kms away, the vans go there regularly.
Library   Library service available in Eltham
Updated: 9 Nov 2015
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
Rest Home MOH Audit Report Available.
Updated: 9 Nov 2015