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Eltham Care Rest Home

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Eltham Care Rest Home
Rest Home Care
54 Maata Road
Eltham 4398
06 764 8330
06 764 8739
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Carly Mangulabnan - 02102860682
Sound Care Limited (Carly Mangulabnan) - 02102860682
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Located in the pleasant rolling hills of the Taranaki countryside near Eltham. Eltham Care has one of the most spectacular views of Mount Taranaki along with its open picturesque countryside. Residents enjoy a very relaxing day to day life of being surrounded by fields of greenery away from the usual busy streets. Eltham Care Rest Home provides a real homey feeling while residents watches the everyday simple life of farming and the good old days.

Eltham Care Rest Home has recently proven its commitment to excellent care by receiving 4 YEARS CERTIFICATION FROM THE MINISTRY OF HEALTH. (https://www.health.govt.nz/your-health/certified-providers/aged-care/eltham-care-rest-home) There has been a stunning turnaround from its previous management to the new one that took over in February 2017. Eltham Care Rest Home is now recognized by the Taranaki DHB for its provision of quality care.

Eltham Care Rest Home has a 24-Bed Rest Home Wing and a 17-Bed Dementia Wing. It also provides short-term and long-term respite care, boarding, and a respite day care run by the Activity Coordinator.

Highly experienced caregivers are on duty 24/7 and is supported by a full time Registered Nurse. The owner operator is also an experienced Registered Nurse and a Manager and is on-site full time.

Eltham Care Rest Home also provides Meals on Wheels service to elderly people in its sorrounding areas.

Eltham Care Rest Home is simply a home, not 'flash', not modern, but a home for all.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 6 Feb 2018
My name is Steven Shearer. My father is Neil Shearer, a resident at Mercy Jenkins Rest Home in Eltham, Taranaki. I'm writing this e-mail in support of the manager at Mercy Jenkins - Hillary Rimmer. My mother, Glenyss Shearer, has had a long association with first Eventide and now Mercy Jenkins Rest Home, and as a child and adult I have visited Mercy Jenkins for over 30 years. I recently spent two-and-a-half months in Eltham staying with my Mother. I went up to Mercy Jenkins every day to visit my Father, and got the opportunity to get to know Hillary. She brings a lot of positive energy with her into the rest home and has an excellent rapport with all of the residents there. In all the years I have been visiting Mercy Jenkins I have never seen a more enthusiastic and professional manager. I hope DHB appreciate the excellent job that Hillary is doing and that she continues in this role for many years to come.
Steven Neil Shearer (Family of Resident in Mercy Jenkins)

The care for my Uncle has been fantastic. Staff are really caring, they cater for special diets and special needs. Everybody is real friendly towards residents, staff, visitors and even the caretaker. We as a family can only recommend Mercy Jenkins as it is the place we tell people about. The home on the hill, great views, awesome care. We are kept inform of Uncle progress and are able to ask questions at anytime. Nothings is ever a problem for Hillary and her team.
Mj Allendor ( Family of resident at Mercy Jenkins )

The Manager and her staff have taken time and care to manage and reduce Chris's agitation over recent months. There is a huge change and as a family we thank Hillary who has worked with her team to achieve this.
Sylvia Collins (Family of resident at Mercy Jenkins)


Eltham care resthome was home to my mum who had younger onset Alzheimers. From the beginning mum was treated as part of a family, she retained many of her favourite pastimes and maintained many of her all important freedoms. Mum loved her time there. The activities coordinator is one of the most vibrant and enthusiastic people I know, the chef presents delicious meals delivered with a joke or personal comment to every resident, everyone is friendly and attentive. The manager and the admin team are extremely professional and Carly helped in every possible way. The care shown to mum in her final days was extraordinary. Our family (all 12 of us!) including several young, energetic children were welcomed, fed and made to feel at home 24 hours a day. The compassion shown to mum and us by the nurse and carers was amazing. The grounds are beautiful with plenty of space in both the main part and the secure dementia wing. I had investigated several other homes before placing mum and this one far exceeded all of mine and her expectations.
Joe Carson


I am writing a testimonial as to the facilities and care that they provide at Eltham Care Rest Home, 54 Maata Road, Eltham, Taranaki.

During our families personal experiences, from the very start of my sister's admission to Eltham Care, Management, and staff have displayed a genuine and high standard of quality and professionalism, meeting all our needs and expectations.

Some of these qualities, I would like to acknowledge, have involved ensuring my sister was made to feel comfortable, safe and respected, at all times.

Carly and staff showed a dedication to make my sister's family part of their family atmosphere and this developed into building positive relationships of trust and understanding, as my sister's needs and care requirements changed over her time at Eltham Care.

The day to day care, which is my sister experienced was outstanding, and a high level of inclusions in special celebrations and events were always a family occasion, such as Christmas parties. The level of service, such as dietary, personal and general health care, entertainment and spiritual needs enabled my sister to continue to enjoy participation in the things that mattered to her, such as singing along to her favourite songs and enjoying a range of appetising food.

When my sister was able, she enjoyed outings, along with other residents, which ranged from shopping trips or participating in the community events, such as the American festival.

The level of care was consistent and reliable. Communication was open and honest. and there was always sincerity in meeting positive outcomes for my sister and our family. Even at the time of my sister's passing, we always felt included and Carly and her staff showed how compassion is from the heart and why their place is called Eltham 'Care', it's because they really do.

The most important thing my family want to share in this testimonial, is that Eltham Care enabled my sister to live with dignity and peace of mind, so we could all continue to build lasting memories with her. From my family to your family, we highly recommend Eltham Care Rest Home.

Pamel Gaunt


To whom this may concern,

We want to express our gratitude to the whole team of Eltham Care who cared for our mum for five years until her recent death in January. During all this time mum suffered from Dementia.

Carly and the nurses and carers at the home (including chef and his team) took exceptional care of mum until the end.

We wholeheartedly recommend entrusting your loved ones with them.

Yours faithfully,

Leo & Charmaine Brennan


Our father Herbert was in full-time care at Eltham from July 2019 until he passed on the 16th January this year. Previous to him being in full-time care dad used to visit 2 days a week to give me some respite time and dad interaction with other people his age. To make it easier for me Carly and her team used to come and pick dad up and then bring him home in the afternoon. We can not fault Carley and her wonderful staff for everything that they did for our dad and for our dad to trust everyone there is indeed a huge compliment to them. For us the family, we were always kept in touch with and informed about our dad's care and health and everyone there made us feel very welcome and almost like we were apart of their family, this had a huge and positive effect on us. We have and will continue to always recommend Eltham Care Rest Home for anyone's loved ones.

Sincerely and with kind regards,

Audrey Sayer and all the Marshall family
Updated: 9 Mar 2020
Type Hours Per Week Status Details
Registered Nurse Yes There is a registered Nurse on site 5 days per week and on call after hours.
Healthcare Assistants/Caregivers Yes Highly experienced Health Care Assistant with Level 2, 3, and 4 Qualifications.
Physiotherapist Yes Residents are referred when necessary.
Occupational Therapist Yes Residents are referred when necessary.
Social Worker (on site) Yes Residents are referred when necessary.
Diversional Therapist Yes Residents are referred when necessary.
Activities Co-ordinator Yes We have 2 Diverisonal Therapists who plans and run Monthly Activities.
Hairdresser Yes Comes every 4 weeks
Podiatrist Yes Comes every 6 weeks
Dietitian Yes Residents are referred when necessary.
Chaplain/Spiritual Advisor Yes We have several Church Services on Sundays. One of our Diversional Therapists is a minister.
Other Personnel Yes We have a chef who runs an 8-week menu. All meals are freshly cooked everyday. Residents are able to order hot breakfast everyday. We also have a kitchen hand who are also trained as a baker who serves us lovely cakes and pastries.
Updated: 6 Feb 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Respiratory Nurse available to come when needed. We have onsite equipment.
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes We have a dedicated hospice team who assist staff when necessary. We are supported by the local Hospice. Our Registered Nurse attends regular in-services provided by the Hospice.
Wound Care Yes All Staff are highly trained with wound care measures.
Diabetic Care Yes Residents are referred as necessary. We provide diabetic diet and does all insulin injection etc.
Continence Advice Yes Continence specialist available to visit when needed from our very own continence provider.
Stomal Therapy Yes Stoma trained staff onsite, also specialist care available when needed.
Infection Control Yes Infection control committee handles all infection control matters.
Clinical Management Yes We have a full time Clinical RN.
Updated: 6 Feb 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We do provide short-term and long-term respite care.
Carer Support Yes We do provide short-term and long-term respite care to relieve the main carer at home.
Other Short Stay Programme Yes Respite Care Day Programme is also available.
Subsidised Yes We assist in the process of applying for funding.
Private Paying Yes
Booking can be made in advance Yes
Updated: 6 Feb 2018
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your own furniture as well as personalize the room to your liking.
Single Rooms Yes
Alcohol Permitted Yes Only for moderate use.
Pets In Residence Yes We currently have 2 cats and a dog.
Negotiate To Bring Own Pet Yes We do allow you to bring small pet(s).
Phone Access In Own Room Yes We can setup phone access in your room.
Wifi Yes The whole facility has unlimited Wifi for the residents to use.
Resident can adjust heating in own room Yes All rooms have built in heaters.
Cater for under 65 yrs with Disability Yes We assist in the process of applying for funding for our under 65 clients.
Lounges/seating areas Yes Large lounges with comfortable chairs with a good view of Mt. Taranaki.
Female residents only No All are welcome.
Male residents only No All are welcome.
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Respite Day Care Programme is available.
Outings Yes Regular outings arranged and take part in community events, Regular van trip and shopping trips for the residents.
Whanau Room Yes We have a dedicated Whanau room. The room is available for all your celebration.
Residents Committee Yes Residents conduct quarterly meeting.
Policy for management of challenging behaviour Yes We have a comprehensive policy in Managing Challenging Behaviour.
Confused Residents Yes If a resident shows signs of confusion this is medically investigated families kept updated. Appropriate referrals are done.
Rural Setting Yes Spectacular views of Mt.Taranaki and surrounding farm land.
Smokers Room Yes There are 3 smoker's bay.
Smoking Permitted Yes Yes. In smoker's bays only.
Semi-Secure No Secure dementia unit on site
Updated: 6 Feb 2018
Special Features
Special Features
View of Mt. Taranaki in both Rest Home and Dementia Areas.
Quiet and relaxing overall environment suitable for resident's relaxation and well-being.
Freshly prepared meals by a full time chef.
Excellent care from highly experienced care staff and nurses.
Updated: 6 Feb 2018
Interests & Activities
Interests & Activities
Church Service (Sundays)
Games & Exercises (daily)
Van trips (Mon-Fri)
Entertainment & Happy Hour
Movies & Concerts/Music sessions
Pet Therapy (we have 3 cats, a dog, and some chooks to feed)
Art & Crafts
Birthday & Holidays Celebration, Activity programme, Age Concern, Activity programme
Updated: 6 Feb 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please call 06 764 8330 for pricing details.
Details about meals Meals on wheels services available for the all ages in the community. Meals are prepared daily by a chef who runs an 8-week Menu. Meals is composed of a main meal and a dessert.
Updated: 6 Feb 2018
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes Residents are referred to an interpreter services if necessary.
Maori - Te Reo Yes
Punjabi Yes
Tagalog Yes
Other Information Yes Any nationality is welcome and residents are referred to an interpreter services if necessary.
Updated: 6 Feb 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes We have Church services on Sundays. We are happy to cater to any religion.
Updated: 6 Feb 2018
Location Distance Details
Shops Shopping is available at Eltham township which is approx 3kms away, the vans go there regularly. Resident's shopping day is every Thursday!
Parks Plenty of parking for all visitors surrounding the facility.
Library Library service available in Eltham
Updated: 6 Feb 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes An active member of Care Association New Zealand.
CareerForce Yes The owner operator is also a Careerforce Assessor. Staff are always encouraged to take part in Careerforce Training.
National Certificate in Community Support Services (Core Competencies) Yes Staff are all qualified.
National Certificate in Diversional Therapy Yes We have 2 Diversional Therapists.
Rest Home MOH Audit Report Available. Yes 4 YEARS CERTIFICATION FROM THE MINISTRY OF HEATLH! 08 Feb 2018 - 08 Feb 2022 https://www.health.govt.nz/your-health/certified-providers/aged-care/eltham-care-rest-home
Care Association New Zealand CareerForce Rest Home MOH Audit Report Available.
Updated: 6 Feb 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.