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Pinehaven Cottage

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Pinehaven Cottage
Dementia Care (Secure)
660 Hibiscus Coast Highway, Hatfields Beach
Auckland 0946
Postal Address
PO Box 90
Auckland 0931
(09) 42 666 95
[09] 42 666 99
View Email Address
Visit Website
Fiona Mann - 09 426 6695 ext 1
Fiona Mann & Rose Shackleton - 09 426 6695
Other services
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Highly recommend- Truly a place with dignity

Pinehaven Cottage is a place where your loved one will truly flourish. All residents are treated with dignity and respect by everyone that works there!
The Manager and Owners are “hands on” which means it’s a genuine establishment of love and total care.
There is always a Registered Nurse on, which shows Pinehaven is a professional environment for your loved one.
Highly recommend as the activities there both inside and outdoor are excellent.

Restrictions - critical visitors only
Pinehaven Cottage aims to help people continue to live within a natural homely environment. We welcome your interest in our 19 bed modern, home that provides secure level of care. We have mutiple lounges and dining rooms for individuls to either be in a quiet space, or be as sociable as they like. We also have different court yards to access at their choice, and raised gardens for the residents to grow their own vegetables.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Oct 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy No
We are very thrilled to be able to offer the very latest in facilities for people requiring secure dementia level of care. Please feel free to come and have a chat and a look around and see just what we have to offer . If you are looking for a home with wide open spaces to move around, and meaningful activities then come and see us today. No obligation.
Impending vacancy No
Premium Room Charges Some Rooms as at 31 Aug 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 Sep 2020
"Thank you for all the great care that you do". Di, April 2017

"I want to thank all of the staff at Pinehaven Cottage for taking excellent care for my wife. She was really happy and settled with you, you all do such wonderful work, thanks." Brian, Sept 2017
Updated: 31 Oct 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes A registered Nurse is on shift 5 days a week and available on call 24 hours every day of the year.
Nurse Practitioner Yes A gerontology nurse specialist from the WDHB is actively involved and encouraged, in our review of clients and training of staff
Enrolled Nurse Yes A Enrolled Nurse is on shift 5 days a week and available on call 24 hours every day of the year.
Healthcare Assistants/Caregivers Yes All qualified or undergoing NZQA careerforce dementia care training. Our staff are given ongoing and continuous training to be as capable and qualified as possible to provide quality care to those residents who reside in our home.
Physiotherapist Negotiable Available to come in as required.
Occupational Therapist Yes Active directors Rose Shackleton and Fiona Mann are both qualified Occupational therapists, who specialise in older adult mental health and are available 5 days per week to oversee our 7 day a week activities programme.
Social Worker (on site) Negotiable Available through WDHB if required
Activities Co-ordinator Yes We have a 7 day a week program of providing meaningful activities to those in our care. Our therapists are here from 10.30 until 6.30pm daily to ensure everyone is actively engaged in activities that fill their days with purpose and a sense of inclusion
Hairdresser Yes Our resident hairdresser Christine comes fortnightly
Podiatrist Yes We receive the professional care of Meghan or Kylie from Core clinic every 7 weeks to provide full podiatry care service to our clients who choose this.
Dietitian Yes All our menus are reviewed regularly by a dietician to ensure we are more than meeting the needs of the residents in our care. Our meals are healthy, nutritious and made right here on site. We provide home baking and fresh fruit daily.
Accredited Visitors Negotiable We bring in musicians, farm animal visits, plunket baby groups and any other visitors as requested by our families/residents/staff to ensure our residents have the social benefit of meeting with other members of our community on a regular basis
Kaumatua Negotiable On a "as requested" basis
Chaplain/Spiritual Advisor Yes Monthly church singing group attend and chaplain on request. Encouragement given to attend church services as able and willing
Other Personnel Yes
Updated: 31 Oct 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Other Specialties Yes Active owners and directors Rose Shackleton and Fiona Mann are NZ trained and qualified occupational therapists that specialise in older adult mental health.
Updated: 31 Oct 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Fijian Yes
French Yes
Spanish Yes
Tongan Yes
Updated: 31 Oct 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes Rose Shackleton is a qualified career force assessor
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes Currently have a 3 year certification. Available on line.
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 31 Oct 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.