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Summerset Palms (Te Awa, Napier)

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At a glance
Vacancy
Yes
Name
Summerset Palms (Te Awa, Napier)
Category
Dementia
Address
136 Eriksen Road
Te Awa
Napier 4110
Postal Address
Same as above
Region
Hawke's Bay
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jacqueline Cowan - 06 833 5850
Owner
Marcel Phillippi - 021 197 9817
Sales Manager
Michele Ballantine-Wooley - 021 544 484
Other services
Photos
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Summerset Palm's industry-leading memory care centre is now open, offering rest home-level dementia care in a purpose-built, safe and homely environment.

Each of our spacious modern memory care apartments are available on a licence-to-occupy model. They include a double bedroom, ensuite bathroom, and a generous lounge for family and friends, enabling residents to continue to lead active and meaningful lives in a safe, secure environment

Our unique way-finding features, large open communal areas and outdoor courtyard garden provide freedom of movement and independence, perfect for people needing specialist dementia care

Key features of our memory care centre:

- Care and support is provided by staff trained in supporting residents living with dementia, in a purpose-built, safe, homely environment

- Our industry-leading memory care centre design is based on world-class dementia design principles

- The internal courtyard creates a circular design aiding indoor outdoor flow and ease of navigation

- Accessible outdoor garden areas and inviting, communal lounge, living and kitchen area

- Sensor technology is installed in every memory care apartment, alerting staff to residents movements.The sensor connects to a silent nurse call system, which alerts caregiver pagers, so residents always have help at hand

- An activities programme is offered seven days a week focused on meeting individual needs

- Prospective residents will have been independently assessed by NASC as requiring rest home dementia care

Summerset Memory Care – Margaret’s family share their journey:

Margaret’s family sat down with us to share their journey from identifying her dementia, the impact on each of them, and their reasons for choosing a Summerset memory care apartment.

Watch it here: https://www.youtube.com/watch?v=ai3s82nLWJg
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraUnknown
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 2 Feb 2024
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 20
Vacancy Yes
Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 26 May 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 13 Dec 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
High Care Needs Yes This is based on the assessment and our ability to provide this level of care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 13 Dec 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents
Updated: 13 Dec 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.
Updated: 13 Dec 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 13 Dec 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.