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Pinehaven Cottage

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At a glance
Pinehaven Cottage
660 Hibiscus Coast Highway, Hatfields Beach
Auckland 0946
Postal Address
PO Box 90
Auckland 0931
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View Fax Number
View Email Address
Visit Website
Jay Banks - 09 426 6695 ext 1
Rose and Carl Cooper - 09 426 6695
Other services
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Pinehaven Cottage aims to help people continue to live within a natural homely environment. We welcome your interest in our 23 bed modern, home that provides secure level of care. We have multiple lounges and dining rooms for individuals to either be in a quiet space, or be as sociable as they like. We also have different court yards to access at their choice, and raised gardens for the residents to grow their own vegetables.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Oct 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy No
We are very thrilled to be able to offer the very latest in facilities for people requiring secure dementia level of care. Please feel free to come and have a chat and a look around and see just what we have to offer . If you are looking for a home with wide open spaces to move around, and meaningful activities then come and see us today. No obligation.
Impending vacancy No
Premium Room Charges Some Rooms from $10.00/day as at 26 Jan 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 Jun 2022
"Thank you for all the great care that you do". Di, April 2017

"I want to thank all of the staff at Pinehaven Cottage for taking excellent care for my wife. She was really happy and settled with you, you all do such wonderful work, thanks." Brian, Sept 2017

"I just wanted to write this letter of appreciation for the wonderful care that my wife received during the time she was a resident at Pine Haven Cottage. All the staff have been wonderful, nurses, carers and also the administration staff were very compassionate, thoughtful and caring to both Hazel and myself. This dementia journey is not an easy one for anyone but all the people at Pine Haven Cottage have been absolutely marvelous and they have made this a lot easier than it would otherwise be". Bob. July 2021

"Thankyou so much for your kind care of mum over the past five years. With lockdowns and all, you have provided excellent fun and care.
Also appreciate the many activities provided to ensure life was still a participation event".
Thanks so much Alison, Jan 2022 .
Updated: 8 Feb 2022
Type Hours Per Week Status Details
Registered Nurse Yes Our Registered Nurses cover shifts 7 days a week and available on call 24 hours every day of the year.
Nurse Practitioner Yes A gerontology nurse specialist from the WDHB is actively involved and encouraged, in our review of clients and training of staff
Enrolled Nurse Yes A Enrolled Nurse is on shift 5 days a week and available on call 24 hours every day of the year.
Healthcare Assistants/Caregivers Yes All qualified or undergoing NZQA careerforce dementia care training. Our staff are given ongoing and continuous training to be as capable and qualified as possible to provide quality care to those residents who reside in our home.
Physiotherapist Negotiable Available to come in as required.
Occupational Therapist Negotiable Available to come in as required.
Social Worker (on site) Negotiable Available through WDHB if required
Diversional Therapist 30+ Yes Our Diversional Therapist provides opportunities where our residents can participate in leisure and recreation activities which promote self-esteem and personal fulfilment and facilitates individual resident choice, decision making and participation when developing and managing recreational programmes. Activities are designed to support, challenge, and enhance the psychological, spiritual, social, emotional, and physical wellbeing of our residents.
Activities Co-ordinator 20 Yes We have a 7 day a week program of providing meaningful activities to those in our care. Our therapists are here from 9.30am - 5.30pm daily to ensure everyone is actively engaged in activities that fill their days with purpose and a sense of inclusion
Hairdresser Yes Our resident hairdresser Christine comes fortnightly
Podiatrist Yes We receive the professional care of Meghan or Kylie from Core clinic every 7 weeks to provide full podiatry care service to our clients who choose this.
Dietitian Yes All our menus are reviewed regularly by a dietician to ensure we are more than meeting the needs of the residents in our care. Our meals are healthy, nutritious and made right here on site. We provide home baking and fresh fruit daily.
Accredited Visitors Negotiable We bring in musicians, farm animal visits, plunket baby groups and any other visitors as requested by our families/residents/staff to ensure our residents have the social benefit of meeting with other members of our community on a regular basis
Kaumatua Negotiable On a "as requested" basis
Chaplain/Spiritual Advisor Yes Monthly church singing group attend and chaplain on request. Encouragement given to attend church services as able and willing
Other Personnel Yes Our facility van driver takes regular resident outings to the shops, beach, picnics, theatre, zoo, farm visits and much more.
Updated: 20 Sep 2021
Feature Status Details
May Bring Own Furniture Yes
Rural Setting Yes
Updated: 9 Sep 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Dutch Yes
English Yes
Fijian Yes
French Yes
Maori - Te Reo Yes
Spanish Yes
Thai Yes
Tongan Yes
Updated: 9 Sep 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 31 Oct 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.