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Golden Pond Private Hospital

At a glance
Levels of Care Offered
Rest Home, Hospital
Golden Pond Private Hospital
Care Suite
47 Bracken Street
Whakatāne 3120
Postal Address
47 Bracken Street
Whakatane 3120
Bay of Plenty
View Phone Number
View Email Address
ANNA FOLEY - (07) 307 0180
Other services
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Visitors with limitations - please call us first
Golden Pond Private Hospital has been in Operation since 19th August 1989 providing continuing care to our Eastern Bay of Plenty community. During this time;

. Our independent ownership and management has remained unchanged

. Long Term staff members with 20 plus years service

.50 Private Hospital beds, including dedicated Palliative Care beds providing Clinical Excellence for our community.

.Modern purpose built facility centrally located by the municipal gardens,river walkway and the Whakatane Township

.Attached Private apartments available for both Resthome and Hospital level care.

We Are Locals and We Care.... Locals Caring for Locals..
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 16 Aug 2013

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 11
Levels of care offered in Care Suites Rest Home, Hospital
Vacancy No
Impending vacancy No
Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 12 Jul 2024

Type Hours Per Week Status Details
Registered Nurse Yes We have Judy Ruijne who is our Clinical Nurse who supports our 8 Registered Nurses, who currently work to provide 24 hours seven days per week coverage. The manager Denise Pearson is also a Registered Nurse
Enrolled Nurse Yes We currently have two enrolled nurses who work under the direction of our Registered Nurses and support our care team in the delivery of the assigned cares
Healthcare Assistants/Caregivers Yes we currently employ 33 Health care assistants and or care givers all have or are completeing the Aged care education program.
Physiotherapist Yes By referal to the local Community Physio,whakatane Hospital and ACC Accredited Physio as well
Occupational Therapist Yes By referal to the local Community OT whakatane Hospital
Social Worker (on site) Negotiable We can acess this service through support net or whakatane Hospital.
Diversional Therapist 30 Yes Missy Foulkes-Monday -Friday 8:00 am - 4:00 pm A great program to suit the needs of all of our residents, Exercise's 2 x weekly Individual visits daily to spend time with each resident. Outings, Works closely with the Nurses & the care givers.
Hairdresser Yes Every Friday 9:30 am Sets, Cuts, Perms Golden Pond has a little Salon for hair dressing.
Podiatrist Yes Eastern Bay Podiatry, 3rd Wednesday every month Fee $29.00 for hospital Residents
Dietitian Yes Access to Fiona Boyle who audits our Food Service to ensure that everyones dietary needs and tastes are being met appropriatly.
Accredited Visitors Yes we have several Volunteers that come to us four days per week to read News paper & to spend quality time with residents. we have Stroke Club Volunteers who come every Thursday, They supply morning tea & play table games with all.
Kaumatua Yes We have a Cultural Advisor Pouroto Ngaropo. Pouroto has worked very closely with us in setting up our Maori Health plan.
Chaplain/Spiritual Advisor Yes Every Tuesday 10:00 am -12 pm Visit by Home chaplin. Available on request when need arrises out side these hours.
Other Personnel Yes Maintenance person is well known to residents Also takes care of our beautiful gardens. We have a laundry manager & 3 cleaning ladies. We have an Administration Person Shirley Grammer who has been with Golden Pond since the beginning.

Updated: 16 Aug 2013

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen Concentrators with cylinder back up.
Gastronomy/Nasogastric Management Yes Our Registered Nurses have passed competency with tube feeding
Palliative Care (Contracted) Yes We have 2 contracted beds, where we work in collaboration with the Whakatane Hospice Nurses to provide Palliative respite and end of life care
End of Life/Palliative Care Yes We provide Generalist Palliative care ,staff are trained and we have two used for palliative patients.
IV Antibiotic Capability Yes we are under training at the Moment
Dialysis No We are able to do Peritoneal Dyalisis if required
Wound Care Yes Our Clinical Nurse has Special training and our Rn's attend wound care workshops to keep updated
Diabetic Care Yes Rn's are educated & have a good knowledge of Diabeties, with control, Diet, Nursing care & have access to the diabetic nurse at whakatane Hospital for outside advise.
Continence Advice Yes We have an appointed continence advisor
Stomal Therapy No Staff are able to manage ostomies, we also have acess to the stoma therapist at the DHB
Stroke Rehabilitation No Whakatane Hospital rehab unit will set out a plan
Tracheotomy Care No If required
Infection Control Yes Judy Ruijne is our infection prevention Nurse . She has attended training and is responsible for education of staff, and sets the procedures in the infection prevention program, she also attends the BOP infection forum.
Psychiatric Care No we have a Close relationship with the community mental health and visiting Physcho geriatrician from Tauranga on a referal basis
Clinical Management Yes Judy Rjuine
Other Specialties No Liverpool care pathway

Updated: 16 Aug 2013

Feature Status Details
May Bring Own Furniture Yes Patients are encouraged to personalize their room with pictures, any personal items that is important to them.
Single Rooms Yes
Ensuite Yes Some rooms have shared ensuite
Alcohol Permitted Yes
Pets In Residence Yes We have Visit's from a lovely cat from one of our outside Units, he visits daily & sometimes finds a nice cozy place to sleep for the night.
Negotiate To Bring Own Pet Yes Open to discussion, Special Pets are welcome to visit.
Phone Access In Own Room Yes This is available for the residents families to set up.
Resident can adjust heating in own room Yes Each room has a Thermostat controled heater that the resident can adjust to suit their needs.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have Several Lounges to suit the needs of our residents, The two Main lounges have television available to watch.
Palliative Care Contract Yes Two Beds are assigned as palliative care by BOP DHB, We work in partnership with Hospice in delivery of care.
Day Programme for day stay clients Yes Any day care residents that attend our program, join in our existing program.
Outings Yes Yes we do have two regular outings per month RSA morning Tea , And Senior parishioners, And in the summer Picnics, ice cream, drives. wheelchair outings are also included.
Whānau Room Yes We have a Family/Whanau Room available at all times.
Māori Kaupapa Yes We have an extensive Maori health plan put together with Pouroto Ngaropo which includes local maori journey from arrival till today. it also includes Tikanga.
Residents Committee Yes Residents meetings are held every other Month.
Newsletter Yes The Diversional Therapist writes & distributes a newsletter monthly to all Residents. and family members by request.
Policy for management of challenging behaviour Yes We have a Challenging behaviour nurse, Registered Nurses, a team of caregivers and the Diversional Therapist that meet monthly to discuss and to assist people with challenging behaviours.
Confused Residents Yes Many of our residents do have impairments, we are set up to manage these residents.
Smoking Permitted Yes Outside area available to residents Only

Updated: 16 Aug 2013

Special Features
Special Features
Golden Pond Hospital is not part of a group, We are privately owned by Ross Lowry and have been in operation since 1989
The first manager was here for 8 years & the current manager for 13 years which says a lot about Golden Pond.

Golden Pond is situated approximatley 1 k from the city center. 500 meters from the Rose gardens & the river bank walk, all easy flat walking .
Our Grounds are wheelchair friendly, and a lot of pleasure is given by walking around our beautiful gardens where seating is placed in strategic places.
We pride ourselves on homeliness and friendliness that we provide to patients and their families.
We are proud to be associated with Golden Pond Life care that operates the independent units.

Updated: 16 Aug 2013

Interests & Activities
Interests & Activities
Activity programme, Advocate, Alzheimer's Society, Aromatherapy, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Church, Children, Classical Music, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Happy Hour, Holidays, Indoor Games, Jigsaw, Library, Lions, Massage, Music, Newspaper reading, Outings, Parties, Pianist, Quizzes, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Stroke Group, Videos

Updated: 16 Aug 2013

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Māori - Te Reo Yes

Updated: 16 Aug 2013

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes All of our Church services are Inter denominational
Presbyterian Yes Ladies visit one day per month
Ratana Yes On demand
Roman Catholic Yes regular Visits
Salvation Army Yes

Updated: 16 Aug 2013

Location Distance Details
Shops 1 Kilometer to central city
Parks 500 meters from Rose gardens and River walk
Library Centre of town

Updated: 16 Aug 2013

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 16 Aug 2013

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.

In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.