Golden Pond Private Hospital
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Golden Pond Private Hospital
- Category
- Hospital
- Address
- 47 Bracken Street
Whakatāne
Whakatāne 3120 - Postal Address
- 47 Bracken Street
Whakatane 3120 - Region
- Bay of Plenty
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- ANNA FOLEY - (07) 307 0180
Other services
Photos
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Map
Golden Pond Private Hospital has been in Operation since 19th August 1989 providing continuing care to our Eastern Bay of Plenty community. During this time;
. Our independent ownership and management has remained unchanged
. Long Term staff members with 20 plus years service
.50 Private Hospital beds, including dedicated Palliative Care beds providing Clinical Excellence for our community.
.Modern purpose built facility centrally located by the municipal gardens,river walkway and the Whakatane Township
.Attached Private apartments available for both Resthome and Hospital level care.
We Are Locals and We Care.... Locals Caring for Locals..
. Our independent ownership and management has remained unchanged
. Long Term staff members with 20 plus years service
.50 Private Hospital beds, including dedicated Palliative Care beds providing Clinical Excellence for our community.
.Modern purpose built facility centrally located by the municipal gardens,river walkway and the Whakatane Township
.Attached Private apartments available for both Resthome and Hospital level care.
We Are Locals and We Care.... Locals Caring for Locals..
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 12 Jan 2021 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 50 |
| Vacancy | Yes |
| We have a total of 50 hospital level care beds ,2 of which are BOPDHB contracted palliative care beds. we have 11 private studio apartments which offer 24 hour care at both resthome and hospital level We do keep waiting lists so please feel free to contact us. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $30.00/day as at 08 Jul 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 14 Jul 2025 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 11 |
| Care Suite Vacancy | Yes |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 14 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have Dio de la Fuente who is our Clinical Nurse who supports our 9 Registered Nurses, who currently work to provide 24 hours seven days per week coverage. The manager Anna Foley is also a Registered Nurse | |
| Enrolled Nurse | Yes | We currently have one enrolled nurses who works under the direction of our Registered Nurses and support our care team in the delivery of the assigned cares | |
| Healthcare Assistants/Caregivers | Yes | We currently employ 43 Health care assistants and or care givers .most have achieved or working towards level 2 level 3 or level 4 NZQAsector standards | |
| Physiotherapist | Yes | By referal to the local Community Physio,whakatane Hospital and ACC Accredited Physio as well | |
| Occupational Therapist | Yes | By referal to the local Community OT whakatane Hospital | |
| Social Worker (on site) | Negotiable | We can acess this service through support net or whakatane Hospital. | |
| Activities Co-ordinator | 40 | Yes | we have 2 activity officers Dom and Robyn 830-4 Monday-Friday a variety of activities is on offer with regular planned outings. Each morning begins with exercises to music. |
| Hairdresser | Yes | Every Friday 9:30 am Sets, Cuts, Perms Golden Pond has a little Salon for hair dressing. | |
| Podiatrist | Yes | Eastern Bay Podiatry, 3rd Wednesday every month Fee $30.00 for hospital Residents | |
| Dietitian | Yes | Access to dietician who alsoaudits our Food Service to ensure that everyone's dietary needs and tastes are being met appropriately. | |
| Accredited Visitors | Yes | we have several Volunteers that come to us four days per week to read News paper & to spend quality time with residents. we have Stroke Club Volunteers who come every Thursday, They supply morning tea & play table games with all. | |
| Kaumatua | Yes | We have a Cultural Advisor Pouroto Ngaropo. Pouroto has worked very closely with us in setting up our Maori Health plan. | |
| Chaplain/Spiritual Advisor | Yes | Every Tuesday 10:00 am -12 pm Visit by Home chaplin. Available on request when need arrises out side these hours. | |
| Other Personnel | Yes | Dan the Maintenance person is well known to residents And John take care of our beautiful gardens. We have a laundry manager & 3 cleaning ladies We have an Administration Person Shirley Grammer who has been with Golden Pond since the beginning. | |
|
Updated: 10 Sep 2021 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen Concentrators with cylinder back up. |
| Gastronomy/Nasogastric Management | Yes | Our Registered Nurses have passed competency with tube feeding |
| Bariatric (Care of the very overweight) | No | we will negotiate with the local DHB as to needs of individual patiennts |
| Palliative Care (Contracted) | Yes | We have 2 contracted beds, where we work in collaboration with the Whakatane Hospice Nurses to provide Palliative respite and end of life care |
| End of Life/Palliative Care | Yes | We provide Generalist Palliative care ,staff are trained and we have two beds allocated for palliative patients. |
| Dialysis | No | We are able to do Peritoneal Dyalisis if required |
| Wound Care | Yes | Our Clinical Nurse has Special training and our Rn's attend wound care workshops to keep updated |
| Diabetic Care | Yes | Rn's are educated & have a good knowledge of Diabeties, with control, Diet, Nursing care & have access to the diabetic nurse at whakatane Hospital for outside advise. |
| Continence Advice | Yes | We have an appointed continence advisor |
| Stomal Therapy | No | Staff are able to manage ostomies, we also have acess to the stoma therapist at the DHB |
| Stroke Rehabilitation | No | Whakatane Hospital rehab unit will set out a plan |
| Tracheotomy Care | No | If required |
| Infection Control | Yes | Lily Kohere is our infection prevention Nurse . She is attending training and is responsible for education of staff, and sets the procedures in the infection prevention program, we are guided by Bug control NZ and use their manuals |
| Psychiatric Care | No | we have a Close relationship with the community mental health and visiting Physcho geriatrician from Tauranga on a referal basis |
| Clinical Management | Yes | Dio dela Fuente |
|
Updated: 17 Dec 2020 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite care is available when vacancies occur Fees as set by our TLA rate |
| Carer Support | Yes | as bed availability . Please enquire re costs or availability of top ups |
| High Care Needs | Yes | At Golden Pond we are staffed to provide very high needs that is hospital level care |
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 12 Jan 2021 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Patients are encouraged to personalize their room with pictures, any personal items that is important to them. |
| Single Rooms | Yes | |
| Connecting Rooms | Yes | rooms are divided by a shared ensuite |
| Ensuite | Yes | Some rooms have shared ensuite |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | We have a lovely resident cat , who is well loved by all and as is a cat chooses the residents room of the day in which he will sleep |
| Negotiate To Bring Own Pet | Yes | Open to discussion, Special Pets are welcome to visit. |
| Phone Access In Own Room | Yes | This is available for the residents families to set up. |
| Wifi | Yes | Discuss this with manager for password for GPguest |
| Resident can adjust heating in own room | Yes | Each room has a Thermostat controled heater that the resident can adjust to suit their needs. |
| Cater for under 65 yrs with Disability | Yes | contract with DHB |
| Lounges/seating areas | Yes | We have Several Lounges to suit the needs of our residents, The two Main lounges have television available to watch. |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | Staff are trained in end of life care |
| Palliative Care Contract | Yes | Two Beds are assigned as palliative care by BOP DHB, We work in partnership with Hospice and Whakatane hospital in delivery of care. |
| Day Programme for day stay clients | Yes | Any day care residents that attend our program, join in our existing program. |
| Outings | Yes | we do have two regular outings per month RSA morning Tea , And in the summer Picnics, ice cream, drives. wheelchair outings are also included. |
| Whānau Room | Yes | We have a Family/Whanau Room available at all times. |
| Māori Kaupapa | Yes | We have an extensive Maori health plan put together with Pouroto Ngaropo which includes the local maori journey from arrival till today. it also includes Tikanga. This is well supported by staff |
| Residents Committee | Yes | Residents meetings are held every Month. last Wed of the month |
| Newsletter | Yes | Theactivities officer writes & distributes a newsletter monthly to all Residents. and family members by request. |
| Policy for management of challenging behaviour | Yes | We have a 2 great people that head the behaviour group these are discussed at the monthly care meeting and plans put in place |
| Confused Residents | Yes | Many of our residents do have cognitive impairments, we are set up to manage these residents. family involvement in setting up plans may be necessary |
| Smoking Permitted | Yes | Outside area available to residents Only Not for visitors |
|
Updated: 17 Dec 2020 |
||
Special Features
| Golden Pond Hospital is not part of a group, We are privately owned by Ross Lowry and have been in operation since 1989 Golden Pond has from September 2021 appointed a new nurse manger who is only the 3rd manager since its opening Golden Pond is situated approximatley 1 k from the city centre. 500 meters from the Rose gardens & the river bank walk, all easy flat walking . Our Grounds are wheelchair friendly, and a lot of pleasure is given by walking around our beautiful gardens where seating is placed in strategic places. We pride ourselves on homeliness and friendliness that we provide to patients and their families. We are proud to be associated with Golden Pond Life care that operates the independent units. |
|
Updated: 10 Sep 2021 |
Interests & Activities
| Activity programme, Advocate, Alzheimer's Society, Aromatherapy, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Church, Children, Classical Music, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Happy Hour, Holidays, Indoor Games, Jigsaw, Library, Lions, Massage, Music, Newspaper reading, Outings, Parties, Pianist, Quizzes, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Stroke Group, Videos, Big print books |
|
Updated: 12 Jan 2021 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Māori - Te Reo | Yes | |
|
Updated: 12 Jan 2021 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | All of our Church services are Inter denominational |
| Presbyterian | Yes | Ladies visit one day per month |
| Ratana | Yes | On demand |
| Roman Catholic | Yes | regular Visits and monthly service |
| Salvation Army | Yes | |
|
Updated: 12 Jan 2021 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Shops | 1 Kilometer to central city | |
| Parks | 500 meters from Rose gardens and River walk | |
| Library | 1Km next to New World friends of the library visit regularly | |
|
Updated: 12 Jan 2021 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Care Association New Zealand | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
|
||
|
Updated: 12 Jan 2021 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.