Summerset at Heritage Park (Ellerslie) - Serviced Apartments
At a glance
- Vacancy
- Yes
- Levels of Care Offered
- Rest Home, Hospital
- Name
- Summerset at Heritage Park (Ellerslie)
- Category
- Care Suite
- Address
- 8 Harrison Road
Mount Wellington
Auckland 1060 - Postal Address
- 8 Harrison Road
Mount Wellington
Auckland 1060 - Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Kat Cleaver - 09 950 7961
- Owner
- Summerset Group
- Sales Manager
- Georgina Temm - 09 950 7962
- Care Centre Manager
- Dong Cruz - 09 950 7814
Other services
Media
Tap to view all photos
1/16
Map
Summerset serviced apartments are ideal for over 70's who are living independently at the moment but would feel more confident with support close at hand. These modern, mobility friendly apartments are warm, comfortable and full of features that make them easy to live in.
With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and a slip-resistant floor.
Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.
With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our village cafe and enjoy the facilities including our communal lounge, the library, computers, pool table, exercise room, hairdresser and swimming pool. And, if you're keen to get involved, there are regular activities and events to keep you busy.
To find out more, please call our Sales Manager on 09 950 7962 or request our free information pack by clicking on the button at the top of the screen.
With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and a slip-resistant floor.
Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.
With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our village cafe and enjoy the facilities including our communal lounge, the library, computers, pool table, exercise room, hairdresser and swimming pool. And, if you're keen to get involved, there are regular activities and events to keep you busy.
To find out more, please call our Sales Manager on 09 950 7962 or request our free information pack by clicking on the button at the top of the screen.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
|
Updated: 10 Feb 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 63 |
| Levels of care offered in Care Suites | Rest Home, Hospital |
| Vacancy | Yes |
| admission is under ORA, please enquire with our Sales team | |
| Impending vacancy | No |
| Short stay considered | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 15 Jul 2025 |
|
Statutory Supervisor's Details
| Details | ||
|---|---|---|
| Name | Public Trust | |
| Address | P O Box 5067 | |
| City/Town | Wellington | |
| Phone | 0800 371 471 | |
|
Updated: 13 Dec 2024 |
||
Solicitor's Details
| Details | ||
|---|---|---|
| Name | Summerset Legal | |
| Address | Level 27, Majestic Centre, 100 Willis Street | |
| City/Town | Wellington | |
| Company | Summerset Group Holdings Limited | |
| Phone | 04 894 7320 | |
| Fax | 04 894 7319 | |
| View Email Address | ||
|
Updated: 13 Dec 2024 |
||
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Nurse Practitioner | No | General practitioner | |
| Healthcare Assistants/Caregivers | Yes | ||
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Other Personnel | Yes | ||
|
Updated: 13 Dec 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 13 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have a divine cafe in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
|
Updated: 13 Dec 2024 |
||
Facility Features
| Feature | Status | Details |
|---|---|---|
| Social/Recreational Programme | Yes | Our village Activities Co-ordinator has a great range of events, outings and activities on offer throughout the week. |
| Community Complex | Yes | There is a large, modern Community Centre, which is accessible to residents, their families and guests. |
| 24 Hour Security | Yes | After hours gates, secure fencing and staff on site around the clock ensures our villages are secure at night. |
| Emergency Call System | Yes | All homes have call buttons throughout and are monitored 24/7. |
| Newsletter | Yes | |
| Outings | Yes | Many and varied outings are available for all residents who want to take part. |
| Transport Available | Yes | The village has a courtesy van for outings and activities. |
| Restaurant | Yes | We have the fabulous Divine Café on site which will offer café food by day and the ability to order dinner in the evenings. Family and friends are welcome. |
| Fitness Complex | Yes | Our exercise room is within the Village Centre. We also have an all-weather bowling green and indoor swimming pool. |
| Swimming Pool | Yes | Our indoor pool is within the Village Centre |
| Spa Pool | Yes | Our indoor spa pool is within the Village Centre |
| Library | Yes | The village has a large library with lots of contemporary reading material as well as the local newspaper. The library has computers with internet access, as well as a large selection of puzzles and games. |
| Games Room | Yes | Residents' workshop |
| Lounges | Yes | Within the Village Centre there are lots of areas for relaxing in, with family, friends, for happy hours and various meetings. The lounges are well utilised and are well appointed and very comfortable |
| Gardens | Yes | The village has a communal vegetable garden for our green-fingered residents. |
| Other details | Yes | Pool table, residents' bar, barbeque facilities, residents' workshop, hair and beauty salon, all-weather bowling green, piano. |
|
Updated: 13 Dec 2024 |
||
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wife is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
|
Updated: 13 Dec 2024 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Portugesse | Yes | |
| Tagalog | Yes | |
|
Updated: 13 Dec 2024 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
|
||
|
Updated: 13 Dec 2024 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.