At a glance
- Tracey McCullough - 03 386 3018
- Ryman Healthcare - 03 366 4069
- Clinical Manager
- Adrienne Sincock
- Clinical Manager
- Anna Scott
At Diana Isaac Retirement Village, we’re dedicated to caring for you now and into your future. One in five Ryman Healthcare residents lives in a serviced apartment – and it’s easy to see why. You have the independence of living in your own home with help as you need it.
As well as independent living and assisted living in serviced apartments, Diana Isaac also provide resthome, hospital and specialist dementia care. This is just one of our points of difference.
When Ryman Healthcare was founded over 35 years ago, our co-founder Kevin Hickman thought about what he’d want for his own mother. He set one simple standard for the care we provide:
It’s got to be good enough for Mum.
Today, we not only uphold that same standard, we continue to raise the bar in retirement living and aged care.
Serviced apartments are in the heart of the village, with easy access to everything Diana Isaac has to offer.
Leading innovation is something that Ryman villages are becoming renowned for. Our seasonal Delicious menu is made fresh on site by in-house chefs. As a serviced apartment resident, you will enjoy a home-cooked main meal every day. You can choose from three main courses, including a vegetarian option. We also cater for special dietary requirements.
Ryman offer some of the most resident-friendly and transparent terms in Australasia, with agreements written in plain language so they are easy for everyone to understand.
Our base weekly fee is fixed for the entire time you occupy your serviced apartment, guaranteed.* And our deferred management fee is capped at 20 percent – one of the lowest in the retirement sector.
We’ve developed our own ACC accredited Triple A exercise programme. Catering for all ability levels, this free programme improves strength, balance and mobility. Our Engage activities programme provides events and activities for residents, such as the weekly Happy Hour, arts and crafts, and outings in the village van.
Having daily activities and events to look forward to, combined with a friendly village environment, is what life is all about. It’s those moments of shared joy and laughter. Because At Ryman villages, we create the kind of community that our residents grew up in – connected and caring.
Located off East Ellington Drive in Mairehau, the village is conveniently situated close to the Palms Shopping Centre.
Serviced apartments have a kitchenette with a fridge-freezer and microwave, a separate bedroom, and a private ensuite. The call bells mean help is always there, as they are monitored 24 hours a day by on-site staff.
Amenities include an all-weather bowling green, petanque court, indoor heated swimming pool, spa, library, gymnasium, hair and beauty salon, shop and bar.
We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.
Of all the large providers (with 15 villages or more) in New Zealand, Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Diana Isaac is one such village that has achieved this ‘gold standard’ in care.
The Lifestyle at Diana Isaac Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare Ryman terms with other retirement village providers, find out what care options they provide for the future, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of village lifestyle, and whether you can see yourself living there.
We look forward to introducing you to our wonderful community.
*Some conditions apply
|Contract with DHB||Yes|
|Updated: 17 Mar 2022|
Bed and Vacancy Details
|Approximate number of beds at this level of care||79|
|Levels of care offered in Care Apartments||Rest Home Care|
|Our Serviced Apartments are open for visitors. Please report to reception on arrival. Thank you for your support.|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Extra admission requirements due to COVID-19||Yes|
|Updated: 23 May 2022|
|Address||Diana Isaac,1 Lady Isaac Way, Shirley|
|Phone||(03) 3863 018|
|View Email Address|
|Updated: 17 Mar 2022|
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.