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Diana Isaac

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At a glance
Vacancy
Soon
Name
Diana Isaac
Category
Rest Home Care
Address
1 Lady Isaac Way
Mairehau
Christchurch
DHB
Canterbury
Phone
03 386 3018
Fax
03 386 3019
Email
View Email Address
Web
Visit Website
Personnel
Owner
Ryman Healthcare
Village Manager:
Cath Swain
Clinical Manager
Adrienne Sincock
Other services
Media
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Diana's Journal - Summer Newsletter 2018 Diana's Journal - Summer Newsletter 2018 Diana's Journal - Summer Newsletter 2018

View our village newsletter here. You will get a glimpse into village life and what's been happening lately.

Add your own review for this service

All Icing and No Cake

Beautiful landscaping and almost hotel-like ambience. Carers at coal-face level are very pleasant in contrast to somewhat aloof management staff. Information about loved-one's wellbeing and/or careplan only reluctantly given.
A great hospital for those who are able to appreciate their surroundings - despite claims to cater for dementia-sufferers, our relative was unexpectedly deemed too noisy and we were forced to seek another hospital ASAP that could care for her.

Description
Winner: 2018 Trusted Brand Aged Care & Retirement Villages

The Diana Isaac Retirement Village is named in honour of one of Canterbury’s most respected and admired citizens. Located off East Ellington Drive in Shirley, the village is conveniently situated close to the Palms Shopping Centre and the City Centre.

The village provides a full range of retirement lifestyle options along with the very best of resthome care from our caring and friendly staff. The village features the latest designs in retirement living architecturally designed Independent Townhouses & Apartments, Serviced Apartments, and a Care Centre, set amongst beautifully landscaped gardens.

Care centre residents have access to beautiful spacious lounges, dining areas and serene outdoor spaces. Living areas are warm and inviting and provide the perfect setting to meet with family and friends to relax and enjoy.

The resort-style facilities can include a hair and beauty salon, café and shop. Our villages have beautifully landscaped gardens where you can enjoy peaceful strolls or have the space for the grandchildren to play.

For your peace of mind, we have 24-hour security to ensure your safety at all times.

The modern village design, together with the friendly, caring staff, means our residents enjoy the very best of retirement living and care.

Living at Diana Isaac Retirement Village isn't about slowing down, it's about having time to do so much more!

We welcome your call.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 15 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy Soon
A beautifully appointed modern 40 Bed Rest home with a covered internal atrium and views across our award-winning gardens. Our rooms are spacious with individual ensuite bathrooms and flat-screen televisions. We welcome all enquiries and we are happy to organise tours of the facility.
Impending vacancy Yes - We have a waiting list.
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Jan 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome.
Nurse Practitioner Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Yes
Activities Co-ordinator Yes We have dedicated Activities Coordinators in the Care Centre who work five days per week and deliver a wide range of activities for the residents to participate in should they wish.
Hairdresser Yes We have a fully equipped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our Care Centre and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 26 Jun 2018
Features
Features
FeatureStatusDetails
Single Rooms Yes
Ensuite Yes All our rooms have full ensuites
Alcohol Permitted Yes We host a Happy Hour every week
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes Each area of the Care Centre has two beautiful appointed lounges and there is a large internal atrium area
Palliative Care Contract Yes
Outings Yes
Whanau Room Yes
Newsletter Yes
Rural Setting Yes
Semi-Secure Yes We also offer secure care in our speciallised dementia unit
Updated: 26 Jun 2018
Special Features
Special Features
Diana Isaac offers the full continuum of care within its beautiful retirement village.

Not only can you access resthome level care but we also have hospital level services available in a well appointed hospital wing with 24 hour registered nursing care available.

We also offer speciallised services within our dementia care unit. This unit is purpose built and offers excellent care and services delivered by compassionate and well trained staff.
Updated: 26 Jun 2018
Interests & Activities
Interests & Activities
We offer a comprehensive activities programme with dedicated activity coordinators for each area of our complex. We believe in having fun, so ask Jenny for more information when you visit.
Updated: 26 Jun 2018
Additional Information
Additional Information
TopicDetails
Details about Meals All of our meals are prepared on site by our wonderful Food Services Team. We work hard to ensure everyone's special requests are accounted for.
Updated: 26 Jun 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Other Details Yes If English is your second language we will endeavor to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Updated: 26 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We respect all denominations and hold interdenominational services on a weekly basis in our Chapel and/or Resthome Lounge.
Updated: 26 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 26 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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