Premium accommodation is that which provides amenities over and above the ARRC agreement requirements. It attracts additional daily costs of $5 to $100 plus. These services may include fixed features (such as an ensuite, tea/coffee making area or a view for example) and/or features associated with the room (such as...

Retirement Village Manager The retirement village manager is the legal representative of the owner or operator of a village. In practical terms, they're the one keeping things running smoothly day-to-day. Their responsibilities can include hiring staff, overseeing the maintenance of buildings and facilities, coordinating village activities, and making sure residents...

If you have concerns about how a rest home or other aged residential care facility is run, or are unhappy with the services you are receiving, you have the right to complain. The process to make a complaint is as follows: Discuss your concerns with the manager Talk to the...

If you die without having made a Will, your property is distributed according to the terms laid down in law, which may not be as you would wish. This is usually more costly to your estate and a slower process. The people you care about most may not be looked...