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Elms Court Village - Residential services

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Information Pack
At a glance
Vacancy
Yes
Care Suite Vacancy
Yes
Name
Elms Court Village
Category
Rest Home
Address
Elms Court Village
71 Middleton Road
Upper Riccarton
Christchurch 8041
Region
Canterbury
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Steve Burke - 0210418440
Owner
Steve Burke - 0210418440
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Elms Court Village is a family owned and operated home. We provide a high standard of care in a friendly and loving environment. Because we are a relatively small facility, we pride ourselves on "every one knowing your name". Unlike some corporate "facilities" we are a home; we encourage individuality, flexibility and spontaneity. We want residents to continue to be part of the community and the community to be part of the home. Pets are always welcome and are part of the family.

We also offer hospital level of care, so if your needs change you wont need to move.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 8 Jun 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 37
Vacancy Yes
All rooms have ensuites. No premiums on some rooms. Family owned and operated.
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $0.00/day up to $50.00/day as at 24 Jan 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 28 Mar 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 26
Care Suite Vacancy Yes
Studios and Apartments, offering independent living, rest home and hospital level care. Family owned and operated.
Care Suite Impending vacancy Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Mar 2024
Testimonials
Testimonials
Thank you so much for your time this morning and showing me around Elms Court. Absolutely fabulous. What a very special place you have there. I was privileged enough to sit quietly for a while prior to us meeting and observe how kind and caring the staff were to the residents sitting in the lounge area. Your programmes are brilliant for entertaining and obviously the residents are kept as busy as they want to be with what's on!

“Thank you everyone for your love and care to our father, you did more for us than you could ever understand”

“Thank you all so much for the great care you showed for my mother. Also for the support and kindness to us in those last days”

“Many thanks for the support and friendship provided to our brother. You have a great team at Elms Court”

“A big thank you to you all for your wonderful care, love and support to Mum over the last 2 years. I know that some times it was difficult but your kindness and love was deeply appreciated and will always be remembered”

“Thank you for your support during this difficult time as Mum comes to terms with her loss of independence. I appreciate your ongoing concern and helpfulness”

“Thank you for the care I received from the staff at Elms Court they made my long respite stay enjoyable”
Updated: 8 Jun 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes As we are also a hospital we have 24/7 Registered Nursing coverage. Our clinical team is led by Litty Thampi, an experienced aged care Registered Nurse .
Healthcare Assistants/Caregivers Yes Our team is a blend of experience, both mature and young. Many of our care givers have completed or are in the process of various levels of the Certificate in Health & Wellbeing.
Physiotherapist Yes
Occupational Therapist Yes on request
Diversional Therapist Yes Two diversional therapist lead a extensive programme including regular trips out and about in our two vans (one with hoist).
Activities Co-ordinator Yes
Hairdresser Yes Helen has been at the Elms Court Village for about 14 years. She visits Wednesdays and Thursdays.
Podiatrist Yes Visits monthly
Dietitian Yes Leigh O'Brien Canterbury Dieticians
Accredited Visitors Negotiable
Kaumatua Yes On request
Chaplain/Spiritual Advisor Yes On request
Other Personnel Yes
Updated: 8 Jun 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have oxygen in our home-all staff are trained to use this safely.
Gastronomy/Nasogastric Management Yes
Wound Care Yes Available on request
Diabetic Care Yes Available on request
Continence Advice Yes Available on request
Stomal Therapy Yes Available on request
Stroke Rehabilitation Yes Available on request
ACC Rehabilitation Yes
Infection Control Yes Professional advice obtained CDHB Infection Control team
Surgical Followup Yes Available on request
Psychiatric Care Yes Available on request
Primary Rural Health Care Yes
Community Health Yes
Clinical Management Yes
Other Specialties Yes Available on request
Updated: 8 Jun 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer dedicated rooms for short stays or respite care.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 8 Jun 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes We supply a bed, drawers, and chair but we welcome your own furniture.
Single Rooms Yes All single rooms plus one double room.
Shared Rooms Yes Occupied by a married couple
Rooms suitable for a couple Yes One modern room with lovely décor facing east onto an internal path and garden. Wake up to the sun beaming into the room while having your breakfast in bed or at the table provided. This room also offers a large, full ensuite and shower.
Ensuite Yes All of our rest home rooms have a separate ensuite. Just under half also have a walk in shower.
Alcohol Permitted Yes Weekly happy hour, and residents may have alcohol in their rooms.
Pets In Residence Yes Currently we have one dog.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes Our heating is provided by an effective state of the art underfloor system that can be varied to suit individual needs. Some rooms also have subtle ceiling heating.
Cater for under 65 yrs with Disability Yes We currently have 1 resident under 65. Prospective residents are made to feel comfortable and invited to interact with our elderly residents whether it be activities, van outings or entertainment.
Lounges/seating areas Yes We have 5 seating areas around our home with seasonal views of gardens, courtyards and lawn areas.
Primary Health Funded Short Term Care Yes When we have a vacancy
Palliative Care Contract No Many of our residents have received safe, and appropriate end of life care, given with respect and sensitivity.
Outings Yes Outings to clubs,shows, exhibitions, viewing cruise liners, or just a drive for an ice-cream! afternoon or morning tea.
Māori Kaupapa Yes We will contact local iwi for help if required
Residents Committee Yes Monthly meetings -any concerns are actioned promptly by either Jenny or Neville and reported back to you,the residents and the respective families.
Family Committee No As owner operators we do not believe this is necessary as we know every one personally. We are always accessible and happy to meet with family whenever the need arises.
Newsletter Yes 3/4 times a year to let you and your family know what's happening at Maples Lifecare
Policy for management of challenging behaviour Yes Staff training and appropriate staff/resident ratios allow for early identification of any resident anxiety/restlessness. Should this occur, calming and defusing techniques are used to manage the resident until they settle.
Confused Residents Yes We can safely manage residents with some degree of confusion but should they become a danger to themselves or others they would need to be reassessed.
Smoking Permitted Yes We have a smoke free policy however we do allow for smoking outside under the verandahs.
Updated: 8 Jun 2023
Interests & Activities
Interests & Activities
Activity programme, Art, Arthritis society, Fortnightly BBQ's in summer, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Church, Concerts, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Gas Fire, Happy Hour, Home League, Indoor Games, Library, Meal choices, Men, Minibus, Movies, Music, Never Alone Club, Newspaper reading, Outings, Parkinson's Society, Parties, Pianist, Quizzes, Recreation, Religious services, Roses, Shopping, Sing-a-longs, Vegetarian, Videos, Visitors, Sky TV
Updated: 8 Jun 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not We currently have our fee structure set out in our resthome booklet which can be posted to you on request. Our standard resthome care rate is as per the Canterbury DHB contracted ARRC fee. Please note all rest home rooms have a toilet ensuite, some have a full shower ensuite. There is no extra charge for a standard room with toilet ensuite.
Staffing qualifications and details We have a wonderful group of committed and caring staff working at Elms Court Village with many staff serving more then 10 years. We encourage and support professional development activities for staff.
Details about meals All meals and baking are cooked on site. Four weekly rotational menu developed by a dietitian. We cater for all your dietary needs-eg diabetic, weight reduction, vegetarian etc. Our meals are nutritious, tasty, hot and varied. We serve meals sizes that suit your appetite. If you are a large eater you may receive a second helping. Biscuits are available at all times in our cake tins. Breakfast in bed for those who wish.
Updated: 8 Jun 2023
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes On request
Japanese Yes
Mandarin Yes
Nepali Yes
Updated: 8 Jun 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Monthly service
Inter denominational Yes Our monthly service is popular and well attended. The services are holistic in nature and address issues that are relevant to people in our home.
Roman Catholic Yes Weekly Communion is celebrated followed by an informal chat.
Updated: 8 Jun 2023
Distances
Distances
Location Distance Details
Public Transport 0.50 Km Our home is situated between Riccarton Rd and Blenheim Rd, with bus routes on both of these main roads.
Shops 0.50 Km Small dairy selling everyday things
Mall 1.00 Km Bush Inn Mall, Barrington & Westfield Mall
Parks 0.50 Km Middleton Park - many of our residents walk there each day
Library 0.50 Km Monthly library service to Elms Court.
Updated: 8 Jun 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes Longstanding Members
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
The Eden Alternative Yes Owners have completed course and practice many of the principles, however not accredited... yet.
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 Jun 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.