Hospital Care: Elizabeth R Care Home, Taranaki

Details
Elizabeth R offers personalised rest home and hospital care in a beautiful rural location, only 5 minutes from Stratford.

At Elizabeth R, our wonderful, kind staff are determined to help each resident feel as much at home as possible, putting them in charge of their own day – from when they want to get up to when and how they like their care. We make sure the care we give fits around your needs and preferences. That’s why we say “your day – your way.”

Our residents make their rooms their own – some with photos and ornaments, others with their own curtains, wall hangings and bedspreads.

Friends and family are welcome at any time, and can share a meal, a coffee or some of our entertainment – 7 days a week.

We would be delighted to have the opportunity to talk with you about our care. Please phone our Care Home Manager, Brigid Bright on (06) 765 8089 or 027 621 2334 or feel free to drop in.
Updated: 18 Jul 2014

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 18 Mar 2014

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care15
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 23 Dec 2014

Testimonials
"The care he receives is first class"

"The staff are very caring so it has an overall nice feeling to it"

I have been in this facility for about 18 months. I have appreciated the gentleness of the staff, even the young ones in their dealings with the older patients and residents."

"I have been here 2 years and have found the carers and the management are top drawer"
Updated: 18 Jul 2014
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly Service
Other Personnel No A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call
Updated: 18 Jul 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care No We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes Bupa Care Services prides ourselves on Dementia Care
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Manager is a registered nurse.
Other Nursing Specialities No Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 18 Jul 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes Subsidy may be available.
Private paying service Yes We welcome people who are self funded or have insurance cover.
Updated: 18 Jul 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes We have nicely appointed single rooms.
Rooms (Shared) Yes We have no shared rooms, although we would accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability.
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes Communal Lounge Available
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Rural Setting Yes Lovely views of Mt Taranaki and farmland
Smoking Permitted Yes Only in the smoking area.
Semi-Secure Yes
Sprinklers Yes Elizabeth R meets all NZ Fire Service regulations
Audit report available Yes Audit report for the Health and Disability Standards is available on our website. Elizabeth R is proud to have achieved 2 years certificatin.
Updated: 18 Jul 2014
Special Features
Elizabeth R Resthome and Hospital is situated in beautiful grounds in Stratford, with stunning views of Mt Taranaki.

Elizabeth R Rest Home and Hospital is owned by Bupa Care Services, one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our specialty. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work.

Updated: 18 Jul 2014
Interests & Activities

A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.


Updated: 18 Jul 2014
Additional Information
TopicDetails
Details re Meals Home cooked meals. Summer and winter menu. Tea and coffee facilites. Main meal is at lunch time
Staffing Details Staffing ratio is 1 staff to 6 residents. We have an RN on 24hours a day.
Associated Complexes Hospital wing and Retirement Village. We are part of Bupa Care Homes and Villages.
Fees Details/Fees Do Not Include Please refer to management for details
Updated: 18 Jul 2014
Languages Spoken
LanguageStatusDetails
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Japanese Yes
Updated: 18 Jul 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Methodist Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 18 Jul 2014
Distances
LocationDistanceDetails
Shops 1.00 km Dairy
Parks 2.50 km King Edwards Park offers beautiful surroundings for leisurely walks and picnics
Library 3.00 km
Updated: 18 Jul 2014
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
Registered Retirement Village Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Rest Home MOH Audit Report Available. RVA (Retirement Villages Association of New Zealand (Inc)) Registered Retirement Village CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)
Updated: 1 Aug 2014