Rest Home Care

Metlifecare Wairarapa

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Contact Details
Detail
Address140 Chapel Street   View Map
City/TownMasterton
Postal AddressP.O. Box 166 Masterton 5840
District Health Board AreaWairarapa
Phone06 378 2577
Fax06 378 7838
ManagerCraig Braun (Phone: 06 378 2577)
OwnerMetlifecare Ltd (Phone: 0800 801 301)
Email
Website http://www.metlifecare.co.nz
Updated: 10 Feb 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 9 Jan 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care18
Updated: 9 Jan 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24hrs Yes
Enrolled Nurse 54hrs Yes Enrolled Nurses work between the Village and Resthome level care
Physiotherapist Negotiable Physiotherapist can be sourced from the DHB - referral process.
Occupational Therapist Negotiable Occupational Therapist can be sourced from the DHB - referral process. Also offers twice yearly lifting and handling education for all staff
Diversional Therapist 40hrs No Offers in-door and out-door activities five days per week. Works one to one with our most frail of Resident.
Activities Co-ordinator 16hrs Yes Works alongside our Diversional Therapist, offering all the above, and regular monthly "happy hour party"
Hairdresser 20hrs No Located in our purpose built Beauty Salon Wednesday, Thursday and Friday. Local Beauty Therapist is available by request
Podiatrist Yes Local Podiatrist vists monthly
Dietitian Yes Access to Dietitian through the DHB, however, Kitchen Manager has experience in diet and nutrition
Kaumatua Yes Can be contacted locally depending on Iwi
Chaplain/Spiritual Advisor Yes Religous Services by majority of denominations
Other Personnel 30hrs Yes Receptionist Monday to Friday
Updated: 7 Oct 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen is managed on site
Wound Care Yes Access through the DHB Wound Nurse
Diabetic Care Yes Access through the DHB Diabetic Nurse
Continence Advisor Yes Metlifecare offers all residents a continence assessment as part of ongoing care, and from this Staff are advised via our continence representative if required.
Infection Control Yes Nurse Manager discusses all infection control issues at Registered Nurse and Caregivers monthly meetings.
Palliative Care Yes We can offer Palliative Care beds, where we work alongside our local Specialist Palliative Care Team. All staff have received training, and is ongoing
Psychiatric Care Yes Nurse Manager - Registered Mental Health Nurse (English based training)
Gerontological Care Yes
Clinical Manager Yes Nurse Manager
Other Nursing Specialities Yes Our Senior Registered Nurse's role is to ensure the highest possible standard of clinical care, following through GP/Hosp visits, and the Caregivers work in a caring and professional fashion.
Updated: 15 Nov 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes Day Care available 7 days per week
Short Term Care e.g. Carer Support, Respite Care Yes Respite care can be offered dependent on room vacancies
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract No We do not hold a contract, but able to admit if bed is available.
Rooms (Single) Yes
Ensuite Yes All our rooms have ensuite
May Bring Own Furniture Yes We work postively for the Resident and their needs, and we cater accordingly.
Alcohol Permitted Yes We have a daily "happy hour" at 4.30pm for our Residents co-ordinated by the Registered Nurse. Residents are able to keep alcohol in their rooms if able.
Pets In Residence Yes We have two cats - not resident, however they visit almost daily.
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes All rooms have their own wall heaters, the main corridors are run on timers.
Maori Kaupapa Yes
Residents Committee Yes Our Residents have monthly meetings, where they discuss any issues including food, Health and Safety, cleanliness etc.,
Family Committee Yes Family meetings are held yearly to discuss Careplan needs, however, we do have an open door policy, where families/whanau are able to meet with staff at any time.
Newsletter Yes We receive the Village newsletter monthly.
Policy for management of challenging behaviour Yes Metlifecare have a full range of policies and procedures, and staff receive yearly in-service training
Confused Residents Yes Staff are trained in the ACE Programme
Lounges/seating areas Yes We offer a large lounge where majority of activites take place including music and our 50inch Television. However, we do have a smaller lounge with tea/coffee making facilities, where family/whanu can visit.
Outings Yes We offer "van trips" three times weekly (weather permitting).
Smoking Permitted Yes A designated are off site is available, however, we do try to discourage our residents from smoking to increase their physical health.
Semi-Secure Yes
Sprinklers Yes All rooms and corridors. Staff have 6 monthly training with the Fire Brigade
Audit report available Yes We recently had a full Audit - achieving 6 Continuing Improvements (gold star's)
Updated: 7 Oct 2011

Special Features
Metlifecare Wairarapa has won (2nd year running) the Best Resident satisfaction survey within the Company
Updated: 3 Feb 2010

Interests & Activities

We offer card games, puzzles, Mahjong, crosswords, daily Newspaper gossip corner.
Daily exercises, creative workshops, outside visitors for music and exhibitions.
Regular Church services, daily "happy hour".
We offer a full range of books, games and jigsaw puzzles
Activities are extensive, and Residents are able to either choose or come to them all!!!
We have a 50inch Television and have a monthly "Cinema afternoon" with movie favourites chosen by Residents with ice cream or popcorn!
Bowls, mini golf and small ball games are offered in the main lounge weekly.
3 van trips per week - weather permitting
We encourage family participation by having various functions, but our famous family party is held in December, for a BBQ and a glass of wine with fun and games with our Staff team.

Updated: 19 Mar 2011

Additional Information
TopicDetails
Details re Meals We offer a full and extensive menu, with alternatives. Food is available on trays and in Residents room, but we do encourage our Residents to eat and socialise together in our large dining room.
Staffing Details 24 hour care from experienced Level 1 - Level 3 Caregivers.
Fees Details/Fees Do Not Include Telephone, Sky TV, Drycleaning, Beauty Therapist, daily Happy hour - monthly one free of charge
Updated: 7 Oct 2011

Languages Spoken
LanguageStatusDetails
English Yes Able to access translators locally in the Wairarapa for non speaking residents/family/whanau
Maori - Te Reo Yes Several of our staff have limited Te Reo
Updated: 3 Feb 2010

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christianity Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Roman Catholic Yes
Updated: 3 Feb 2010

Distances
LocationDistanceDetails
Public Transport   Buses run from Masterton to Featherston return, and Masterton to Palmerston North. Local trains to Wellington and return.
Shops   2 minute walk to the nearest shops. 5 minute walk to Masterton Town Centre.
Parks   Masterton has a beautiful Queen Elizebeth Park with a stream, crazy golf, cricket, and wild bird sanctuary. Henley Lake - 5 minute drive is situated the other end of Masterteron, offering walks, various wildlife and seating.
Library   Masterton Library is situated the other end of Masterton 3 minute drive, 15-20 minute walk
Updated: 3 Feb 2010

Credentials
CredentialStatusDetails
Audit Report Available. Yes
Registered Retirement Village Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
ACE ("Aged Care Education" Training programme) Yes 2 onsite Assessors - Senior RN and Nurse Manager
National Certificate in Diversional Therapy Yes Partially obtained - experienced Occupational Therapist
Home and Community Support Sector Standards (Standards NZ) Yes Metlifecare follow the sector standards both in its policies and procedures
Telarc Quality Health. (Auditing Agency) Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)
Updated: 3 Feb 2010

What's New

Check out our quarterly Metlifecare Newsletter - Verve!

View our December issue here:

http://www.metlifecare.co.nz/images/uploads/MLC1432%20December%20Verve%20v3.pdf


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