Hospital Care

Ranfurly Veterans Home & Hospital - Hospital

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To provide residents of Ranfurly with quality aged living in a homely environment that supports individuality,personal choice and independence.

Our facility also offers these services:

Contact Details
Detail
Address539 Mt Albert Rd   View Map
SuburbMt Roskill 1042
DistrictCentral
City/TownAuckland
Postal AddressP O Box 27393 Auckland 1440
District Health Board AreaAuckland
Phone(09) 625 3400,
Fax(09) 624 2080
ManagerJan Bennett (Phone: 027 5333901)
OwnerRanfurly Veteran Care Limited (Phone: 09 625 3400)
Email
Website http://www.ranfurly.org.nz
Updated: 9 Feb 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 13 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care35
Long term vacancyYes
Short term vacancyNo
Subsidised short term care vacancyYes
Private short term care vacancyYes
Experience suggests that often residents prefer a ward bed as they offer more social interaction with other residents and with staff as they come and go.
Impending vacancyYes
Updated: 13 Feb 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our hospital is staffed by at least one registered nurse at all times.We have a registered nurse in the role of care coordinator who works full time Monday to Friday overseeing and managing the hospital and rest home.
Enrolled Nurse No Senior enrolled nurses may be used if available.
Physiotherapist 42 Yes Our registered physio works in the wards and from the gym helping particularly with mobility issues.
Occupational Therapist 40 Yes We have a registered occupational therapist who plans and supervises programs and activities both on and off site as well as professional assessments of special needs related to daily living.
Diversional Therapist Yes See activities coordinator
Activities Co-ordinator 40 Yes Our activities coordinators organise a range of activities such as concerts, films, newsgroups and outings.
Hairdresser Yes Helen calls weekly for men's haircuts and Heather is available for the ladies requirements on request.
Podiatrist Yes Attends 6 weekly. $30 per visit unless medically prescribed when it is free.
Dietitian Yes Available on request.
Chaplain/Spiritual Advisor Yes Sheryl Hogan is our local Anglican priest who calls in regularly and conducts services in all areas and Communion once a month. Representatives of other denominations also visit.
Updated: 10 Jan 2012

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes Individual requirements can be discussed and appropriate care provided.
Oxygen Management Yes An oxygen specialist can call to provide the necessary direction to our staff.
Surgical Followup Yes
Wound Care Yes Appropriate and skilled care is available.
Diabetic Care Yes We provide diabetic care as required.
Continence Advisor Yes Our nurses are experienced and skilled in this area. No extra charge for continence supplies.
Infection Control Yes We have a designated infection control nurse to maintain systems and procedures throughout, which ensures high standards of infection control.
Stomal Therapist Yes External specialist nurses are available to call when necessary.
Specialist Palliative Care Yes Our staff attend regular inservice training.
Palliative Care Yes We provide palliative care and its associated pain managment techniques as required.
Stroke Rehabilitation Yes We maintain fulltime services in physiotherapy and occupational therapy.
Specialised Dementia Care Yes We have a specialised 24 bed unit for men only with very experienced and caring nurses.
Gerontological Care Yes This is our special field of expertise in which all staff are experienced and capable.
Clinical Manager Yes Jan Bennett is our Nursing Services Manager. She was appointed to Ranfuly in June 2005 .
Other Nursing Specialities Yes Our staff have particular skills and experience in caring for the elderly. We have a very low staff turnover. Many of our staff have been at Ranfurly for over 10 years.
Anthroposophical Care Yes We are happy to facilitate alternative medical paradigms in consultation with our medical professionals.
Updated: 10 Jan 2012


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Features
FeatureStatusDetails
Short Term Care e.g. Carer Support, Respite Care Yes Care from 1 week upwards is usually available and can be arranged by phoning the home.
Carer Support/Respite Care Booking Facility Yes You are welcome to discuss your need with senior administrative staff who can direct you to the appropriate agency to arrange for carer support or respite care. At least one week's notice is usually required for a short stay.
Palliative Care Contract No Palliative care is available in the hospital.
Whanau Room Yes A small quiet private sitting room is available for family meetings.
Rooms (Single) Yes Single rooms are available.
Rooms (Shared) Yes 4 bedded rooms can be very suitable for some who enjoy the company of others and find a single room lonely.
Rooms (Suit Couple) Yes Couples can have 2 single rooms near to each other or sometimes one partner is in the rest home or secure unit while the other is in the hospital. Regular visits are facilitated.
Ensuite No Showers, toilets and bathrooms are located close to all rooms.
May Bring Own Furniture Yes Residents may bring in their own comfortable chair and TV. Small items for shelves and walls are reminders of home.
Alcohol Permitted Yes Family may supply alcohol or it can be ordered by staff and paid for through the personal spending account.
Pets In Residence Yes Georgie Girl is the hospital cat.
Negotiate To Bring Own Pet Yes This is more likely to be possible in the rest home (qv) but each case is considered individually. Animals are always welcome to visit.
Phone Access In Own Room Yes A personal phone can be arranged with Telecom at usual domestic rates.
Resident can adjust heating in own room No The hospital is centrally heated.
Policy for management of challenging behaviour Yes Our staff are skilled and continually review their practices for meeting the needs of all residents.
Confused Residents Yes Nursing staff and activities coordinators work with residents and families to ensure that all are as happy and feel as safe as is possible.
Lounges/seating areas Yes A small quiet room is available in the hospital. Larger lounges are available in the rest home and open to hospital visitors.
Outings Yes When the patient's condition permits regular outings can be undertaken.
Rural Setting No The hospital is warm and sunny and has wide city views over Epsom and One Tree Hill.When the weather permits residents sit outside under sunshades taking in the view.
Smokers Room No Partially covered outdoor areas are available to smokers.
Smoking Permitted Yes Smoking is restricted to designated areas only.
Semi-Secure No All residents are free to leave at any time.
Sprinklers Yes Sprinklers are installed along with heat detectors and smoke detection systems. All these systems are maintained and serviced regularly.
Updated: 10 Jan 2012

Special Features
Eligibility - ex Service men and women or their dependants, ex Police and Fire Service members.
Our expertise is in care for the elderly male. While those who have had an association with the military are our first priority we will admit others when the bed state permits.
Updated: 10 Jan 2012


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Interests & Activities

Visiting R.S.A Welfare officer, religious services, email, internet, regular entertainers, exercises, garden, happy hours, social group, library, movies, musical activities, scenic views, newspaper reading, quizzes, van outings, Ranfurly pets,access to patient advocate,BBQ's (summer), fish and chip lunches (winter), housie, special events, Bingo, Board games, Bowls, Breakfast in bed, Classical Music, Concerts, Cooking, Entertainers, Exercises, Jigsaw, Library, Minibus, Music, Outings, Pastoral care, Pianist, Pool table, Quizzes, Reading, Roses, Sing-a-longs, Swimming, Videos, Views

Updated: 10 Jan 2012

Additional Information
TopicDetails
Details re Meals Specialised meals available e.g thickened fluids, diabetic meals, low fat etc. Cultural requirements met. Individualised nutritional profiles compiled.
Staffing Details High staff/patient ratio.Registered nurse on duty 24hrs x 7 days per week.
Fees Details/Fees Do Not Include All residents pay the same fees regardless of the level of care required. Refer to the rest home section of this site for details.
Updated: 10 Jan 2012

Languages Spoken
LanguageStatusDetails
Cook Island Yes We have staff from the Cook Islands.
English Yes
Fijian No We have staff from Fiji.
Fijian Indian Yes We have Fijian Indian staff.
Hindi Yes
Interpreter Yes access to interpreting service if required
Niuean Yes
Rarotongan Yes
Samoan Yes We have staff from Samoa.
Tongan Yes We have staff from Tonga.
Updated: 10 Jan 2012

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes Rev Sheryl Hogan visits regularly with all residents and church services are held weekly.
Christianity Yes Sheryl welcomes all denominations to services and offers a friendly chat to all.
Roman Catholic Yes Church visitors call on request. Mondays - Rosary in Wing One Lounge. Friday - Mass in Wing One Lounge
Updated: 10 Jan 2012

Distances
LocationDistanceDetails
Public Transport 0.10 km City and cross town buses pass the gate.
Shops 0.50 km Supermarket and mall are within walking distance. Staff accompany residents to Royal Oak fortnightly to help with shopping.
Mall 0.50 km
Parks 0.05 km Cornwall Park is within 5 minutes drive.
Library 0.50 km Public library is within walking distance. Onsite library offers many books.
Updated: 10 Jan 2012

Credentials
CredentialStatusDetails
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes Ranfurly is a member of this organisation, which aims to foster the interests of the aged care sector.
ACE ("Aged Care Education" Training programme) Yes Some of our staff members have qualifications from this organisation. Many staff members are working with this programme with the help of our inservice coordinator .
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Some staff members hold this certificate.
Verification New Zealand Limited (Auditing Agency) Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)
Updated: 10 Jan 2012


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