Hospital Care
Metlifecare Wairarapa
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Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 140 Chapel Street View Map |
| City/Town | Masterton |
| Postal Address | P.O. Box 166 Masterton 5840 |
| District Health Board Area | Wairarapa |
| Phone | 06 378 2577 |
| Fax | 06 378 7838 |
| Manager | Craig Braun (Phone: 06 378 2577) |
| Owner | Metlifecare Ltd (Phone: 0800 801 301) |
| Website | http://www.metlifecare.co.nz |
| Updated: 3 Apr 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 24 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 20 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Long or short term beds are available. | |
| Impending vacancy | Yes |
| Updated: 22 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | Our Hospital offers 24 hour Registered Nurse care, and also a Senior Registered and Mental Health Registered Nurses |
| Enrolled Nurse | 38 | Yes | Enrolled Nurse works in our Resthome and Village |
| Physiotherapist | Negotiable | Physiotherapist can be accessed through the DHB Masterton Hospital | |
| Occupational Therapist | Negotiable | Occupational Therapist can be accessed through the DHB Masterton Hospital. They also support in staff training twice yearly for lifting and handling of residents | |
| Own Social Worker | Negotiable | Social Workers can be accessed through the DHB Masterton Hospital | |
| Diversional Therapist | 29 | Yes | Our Diversional Therapist work Mon-Fri offering a range of activities for all levels of Residents needs |
| Activities Co-ordinator | 16 | Yes | Our Activity Co-ordinators work alongside the Diversional Therapist, offering a wide range of activities for all levels of residents needs. |
| Hairdresser | 20 | Yes | We have our own salon where our local Hairdresser works 3 days per week |
| Podiatrist | Yes | The Podiatrist visits monthly, over a two day period, of which all residents have access. | |
| Dietitian | Negotiable | We have access to a Dietitian at the DHB Masterton Hospital, however, we have a fully trained team who are able to discuss dietry needs with both residents and family/whanau | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | We are able to access our local Kaumatua, or alternatively family/whanau are able to contact their own of choice. | |
| Chaplain/Spiritual Advisor | Yes | This is open to residents choice | |
| Other Personnel | 40 | Yes | We have an on-site Village Receptionist |
| Updated: 24 Feb 2012 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | No | Supervised by Registered Nurses |
| IV Antibiotic Capability | Yes | Supervised by Registered Nurses |
| Oxygen Management | Yes | Supervised by Registered Nurses |
| Surgical Followup | Yes | This can be accessed by the District Nursing Service or staff at the DHB Masterton Hospital |
| Wound Care | Yes | All Specialists are able to be accessed from the DHB Masterton Hospital. We request regular visits to ensure that we offer the highest standards possible when dealing with wounds. We encourage our local wound care nurse to offer our staff training |
| Diabetic Care | Yes | Can be accessed from the DHB Masterton Hospital. We regularly contact our local Diabetic Nurse for advise and staff training |
| Continence Advisor | Yes | We access our continence Advisers both from the Hospital and our local contractor of products. Both offer staff training and up to date research. |
| Infection Control | Yes | Nurse Manager and Senior Registered Nurse ensure that our infection control is of the highest standard. Metlifecare have regular meetings with all other 16 sites We can also access the DHB Masterton Hospital Specialist for training and advise |
| Stomal Therapist | Yes | Supervised by Registered Nurses |
| Specialist Palliative Care | Yes | Can be accessed via the DHB Masterton Hospital |
| Palliative Care | Yes | |
| Psychiatric Care | Yes | The Mental Health Team can be accessed by the DHB through Masterton Hospital. |
| Stroke Rehabilitation | Yes | Can be accessed via the DHB Masterton Hospital |
| Tracheotomy Care | Yes | Can be accessed via the DHB Masterton Hospital |
| Dialysis | Yes | Can be accessed via the DHB Masterton Hospital |
| Gerontological Care | Yes | Supervised by Registered Nurses |
| Clinical Manager | Yes | Nurse Manager Anita Baker - works Monday-Friday, and can be contactable on mobile phone. |
| Other Nursing Specialities | Yes | Senior Registered Nurse |
| Psychologist | Yes | Can be accessed via the DHB Masterton Hospital |
| Psychiatrist | Yes | Can be accessed via the DHB Masterton Hospital |
| Updated: 24 Feb 2012 | ||
| Feature | Status | Details |
|---|---|---|
| Day Care | Yes | We offer a full range of activities |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Whanau Room | Yes | We offer a secondary small lounge where family/whanau are able to make a hot drink, and sandwich |
| Rooms (Single) | Yes | |
| Ensuite | Yes | All our rooms offer individual toilet and wash basin |
| May Bring Own Furniture | Yes | We encourage family/whanau to make Resident rooms as homely as possible |
| Alcohol Permitted | Yes | Residents are able to keep alcohol in their own rooms, or an alternative we offer an "happy hour" each day where residents join in laughter and a glass of their favourite "tipple". |
| Pets In Residence | Yes | This is assessed on an individual basis |
| Negotiate To Bring Own Pet | Yes | Individually assessed |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | All rooms have their own heaters which are adjustable, and the corridor heating is set |
| Maori Kaupapa | Yes | We offer cultural and sensitive cares - we have several Maori and Pacific Island staff who are able to support Residents requesting input. |
| Residents Committee | Yes | We have a monthly Residents meeting, where the Village, Nurse and Kitchen Manager attend, so that all Residents are able to share their concerns and compliments. |
| Family Committee | Yes | We offer yearly family meetings to discuss care plans and the needs of our Residents. The Nurse Manager's door is "always open" and happy to discuss any issues that you may have at any time. |
| Newsletter | No | We prefer to use daily memos as required |
| Policy for management of challenging behaviour | Yes | Metlifecare do have a policy, and we offer yearly training around de-escalation and behavioural problems |
| Confused Residents | Yes | We will work to provide the highest possible care for all our Residents, referring to appropriate specialists for advise if required. Our staff are trained to work with all levels of cognitive issues |
| Lounges/seating areas | Yes | We offer a large main lounge with full seating, and a smaller lounge where tea/coffee facilities are available |
| Outings | Yes | Our Diversional Therapist offers van trips - weather permitted 2-3 times per week, and an ice cream for the return journey |
| Rural Setting | Yes | Our Village is set with mature trees and fabulous rose gardens, yet a "hop skip and jump" to the town centre |
| Smokers Room | Yes | We do not encourage smoking - however, we do offer a covered area for Residents with table chairs, and ash tray |
| Smoking Permitted | Yes | Not in the facility |
| Sprinklers | Yes | We have a full fire evacuation plan, with all equipment as per the relevant Building Regulations |
| Audit report available | Yes | Last audit 2009. We have recently been audited, and received 6 continuous improvements (equivalent to gold stars) for the services we provide to our Residents |
| Updated: 24 Feb 2012 | ||
| Full Hospital Level Cares
Fully trained and experienced Staff Residents have the choice of their own GP or Visiting GP (Dr Middleton) Proactive Senior Registered Nurse Residents of full use of our Village gardens |
| Updated: 24 Feb 2012 |
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Residents are able to access their continued groups in the Community if they request
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| Updated: 24 Feb 2012 |
| Language | Status | Details |
|---|---|---|
| English | Yes | We are able to access our local Translator services |
| Maori - Te Reo | Yes | Some of our Staff do have some understanding of the language |
| Samoan | Yes | We do have some staff with some knowledge of the language |
| Updated: 24 Feb 2012 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | We offer various services for Residents |
| Updated: 24 Feb 2012 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.20 km | Local bus service run from Masterton to Featherston and return, also to Palmerston North. Local trains to Wellington and return |
| Shops | 0.50 km | 2 minute walk to the nearest shops and town centre |
| Mall | 1.00 km | Small shopping Mall in Queen Street |
| Parks | 1.50 km | Masterton has a beautiful Queen Elizabeth Park with crazy golf, cricket and wild bird sanctuary. Henley Lake is situated the other end of Masterton and worth a visit. |
| Library | 1.20 km | Masterton Library is situated at the other end of Masterton around a 15-20 minute drive |
| Updated: 24 Feb 2012 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | |
| Registered Retirement Village | Yes | |
| New Zealand Aged Care Association | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| Telarc Quality Health (Auditing Agency) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
| Telarc Quality Health. (Auditing Agency) | Yes | |
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| Updated: 24 Feb 2012 | ||