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The Helier
Beautiful Care Suites that feel like home
At The Helier, our Care Suites are designed to feel comforting and familiar from the moment you walk in. Each private suite includes its own ensuite and thoughtful touches that help create a warm, homely space where residents can truly settle in.
Our team takes the time to understand what matters to each person - daily routines, favourite comforts, and the small details that make a place feel like home. Whether you need Rest Home or Hospital level care, your support gently adapts as your needs change, allowing you to stay in the same welcoming environment without the stress of further moves*.
Families are always welcome, and shared spaces are designed for relaxed connection, quiet moments or simply spending time together. With caring staff close by, homely surroundings and a strong sense of belonging, The Helier offers peace of mind for residents and their loved ones.
*Dementia level care not available at The Helier.
About The Helier
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At a glance
- Vacancy
- Yes
- Levels of Care Offered
- Rest Home, Hospital
- Name
- The Helier
- Category
- Care Suite
- Address
- Level 3 and 4
The Helier
28 Waimarie Street
Saint Heliers
Auckland 1071 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Olivier Lacoua - 021 246 2434
- Owner
- Oceania Healthcare - 0800 333 688
- Sales & Marketing Manager
- Debbie Little - 0212411704
- Head of Care Services
- Irit Bialik - 0212438429
Other services
Photos
Map
Discover an oasis from the world; luxury surrounds with views across the Waitematā Harbour, and a 24/7 world class care offering to give you the most important of luxuries – peace of mind.
The Helier’s Care Residences and available services have been thoughtfully designed to deliver you a premium lifestyle, unlike any other aged care offering in New Zealand.
We have gone above and beyond standard requirements, taking into consideration your entire physical and emotional well-being. Our holistic approach provides you with boutique personalised nursing and premium hospitality led services and amenities, to ensure you experience the utmost comfort and enjoyment at The Helier.
Our private nursing care model means our dedicated team will do an in-home assessment to understand the level of care you require. This enables us to build a care plan around you and your needs and requirements, from everyday assistance to hospital level care.
The Helier’s Primary Nursing Care Model is a resident focused approach that provides holistic, individualised and continuous care to each resident. A Registered Nurse will work in partnership with you to provide a tailored approach to your healthcare needs.
Our thoughtfully designed private care residences come in a choice of layouts, making them the perfect canvas in which to create your dream space. And with just 32 of them, you’ll enjoy the devoted attention you deserve.
Upcoming Open Days
| No open days are currently scheduled. |
Available Care Suites
| Details | Photo |
|---|---|
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Beautiful Care Suites that feel like home From $535,000
Property Type: Apartment At The Helier, our Care Suites are designed to feel comforting and familiar from the moment you walk in. Each private suite includes its own ensuite and thoughtful touches that help create a warm, hom... |
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Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand Te Whatu Ora | No |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
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Updated: 27 May 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 32 |
| Levels of care offered in Care Suites | Rest Home, Hospital |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 5 Dec 2025 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Nurse Practitioner | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | ||
| Occupational Therapist | Negotiable | ||
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | The Helier offers an elevated service with additional staff including an executive chef, butler service, dedicated lifestyle and resident coordinator, personal laundry valet and chauffer | |
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Updated: 27 May 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | |
| Cafe | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | |
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Updated: 27 May 2025 |
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Facility Features
| Feature | Status | Details |
|---|---|---|
| Social/Recreational Programme | Yes | Our dedicated lifestyle and resident coordinator will arrange events, entertainment and access to companions for outings and experiences based around learning, connection, relaxation and enjoyment. |
| Community Complex | Yes | |
| Emergency Call System | Yes | |
| Outings | Yes | |
| Transport Available | Yes | Head out with ease, with our driver operated Mercedes van available to take you to any outings. Or if you prefer a more private experience, take advantage of the chauffeur service in the resident Jaguar, perfect for special occasions or events you wish to attend. |
| Restaurant | Yes | Enjoy first class dining choices prepared by our Executive Chef. These are specifically designed with optimal nutritional value, and can be customised for your requirements. |
| Fitness Complex | Yes | |
| Swimming Pool | Yes | Residents can enjoy a beautiful indoor pool kept at the perfect temperature year round. |
| Spa Pool | Yes | Our indoor pool room also includes a spacious spa. |
| Library | Yes | |
| Lounges | Yes | |
| Gardens | Yes | Carefully planned and landscaped by an expert team, our gardens enhance the stunning outlooks from our residences and living spaces. The gardens are accessible, with thoughtfully placed paths and outdoor seating. |
| Other details | Yes | Enjoy our on-call butler service, available to guide you through our menus and deliver room service when you’d prefer to stay in. Take full advantage of your personal laundry valet where dedicated staff will manage everything from linen to personal clothing items. |
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Updated: 27 May 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Shops | 1.00 Km | Just around the corner from the shops in St Heliers, it's easy to meet family for a coffee or lunch at one of the many eateries or pick up the essentials from the local shops such as 4 Square or the pharmacy. |
| Mall | 5.20 Km | Eastridge Shopping Centre is less than 10 minutes away. |
| Parks | 0.60 Km | The Helier overlooks Glover Park and is just a short drive from several lush green spaces. |
| Library | 1.10 Km | St Heliers Library is close by on St Heliers Bay Road |
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Updated: 27 May 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 27 May 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who 'buy' into a retirement village. If you intend to 'purchase' you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.
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