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About The Willows Home & Hospital
The Willows Home & Hospital have a very special task, that of providing a home away from home for people who are unable to look after themselves.
Care Offering
The Willows Home & Hospital provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.
Rest Home
No Vacancy
Hospital
Enquire
Areas of Expertise
- Oxygen Management
- End of Life/Palliative Care
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
- Infection Control
The Willows Home & Hospital: Areas of Expertise
- Oxygen Management
- End of Life/Palliative Care
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
- Infection Control
- Psychiatric Care
- Clinical Management
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Availability
We currently have no availability
Warm friendly atmosphere. Activities, home cooking, hairdresser. Our aim is to care for your loved one in a friendly warm atmosphere.
Updated:
8 Dec 2025
Short Term / Respite
Yes currently accepting short stay admissions, please contact us for specific availability
Premium Accommodation Charges
From $6.67
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Areas of Expertise
- Oxygen Management
- Bariatric (Care of the very overweight)
- End of Life/Palliative Care
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
The Willows Home & Hospital: Areas of Expertise
- Oxygen Management
- Bariatric (Care of the very overweight)
- End of Life/Palliative Care
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
- Infection Control
- Psychiatric Care
- Clinical Management
Are you sure you want to close?
Any unsaved changes will be lost.
Availability
We welcome enquiries
Single rooms with ensuite, Bar
Updated:
8 Dec 2025
Short Term / Respite
Yes currently accepting short stay admissions, please contact us for specific availability
Premium Accommodation Charges
From $6.67
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Care Features & Services
Residents at The Willows Home & Hospital have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.
Click on a feature or service to see more information.
Registered Nurse
Enrolled Nurse
Physiotherapist
Hairdresser
Podiatrist
Dietitian
Chaplain/Spiritual Advisor
Click on a feature or service to see more information.
Languages Spoken
English
Interpreter
Khmer (Cambodian)
Samoan
Religious/Spiritual Affiliations
(Other comments)
Click on a feature or service to see more information.
May Bring Own Furniture
Single Rooms
Ensuite
Alcohol Permitted
Pets In Residence
Negotiate To Bring Own Pet
Phone Access In Own Room
Resident can adjust heating in own room
Cater for under 65 yrs with Disability
Lounges/seating areas
Primary Health Funded Short Term Care
Day Programme for day stay clients
Outings
Residents Committee
Policy for management of challenging behaviour
Confused Residents
Smokers Room
Smoking Permitted
Semi-Secure
Other Key Information
It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!
Details about meals
Each day we try our best to provide an interesting and varied menu. If there is something special that our residents would prefer or their diet requires we will do our utmost to provide it for them.
Special features
The Willows is easily accessible to family and friends with a bus route close by and an easy walk to the Otahuhu shopping centre, churches and various senior citizens clubs.
Our Philosophy
We care for residents in a homely environment, with respect and friendliness and with the aim of maintaining or restoring maximum independence in their functions of daily living and delivering quality, holistic care incorporating a strong sense of empathy, dignity and regard to individual rights, need and wishes, regardless of culture, race or creed.
We are committed to providing quality care and service within an encouraging and cheerful environment, with an emphasis on maintaining a strong sense of dignity and independence of residents with varying physical or intellectual challenges. We believe that all care and service must be delivered with compassion, professionalism and empathy. We encourage a high level of wellness by maintaing a caring and stimulating environment.
Location
16 Princes St, Ōtāhuhu, Auckland 1062Public Transport
0.24 km
A six minute walk to the Otahuhu Transport Centre.
Shops
0.68 km
A 10 minute walk to the Otahuhu Shopping Centre on Great South Road and a 3 minute walk to Atkinson Avenue shops.
Mall
2.00 km
Sylvia Park - Stagecoach buses (Route 717) leave Atkinson Avenue every half hour on weekdays and every hour on weekends (Fare is approximately $3.20 return)
Parks
0.80 km
A fourteen minute walk to Murphy Park and a twelve minute walk to McManus Pakr and Mt. Richmond Domain.
Library
0.77 km
A twelve minute walk to the Otahuhu Public Library on High Street.
To find out more about The Willows Home & Hospital or to book a viewing get in touch today.
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Eldernet Knowledge Lab
The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.
How much does living in a residential care home cost?
Learn about fees, financial contributions and subsidies.
What is a standard rest home/care home room?
What must be provided in aged residential care.
What are levels of care in New Zealand?
What is rest home, hospital, dementia, and psychogeriatric care?
What is the asset limit for the rest home subsidy in 2025?
A guide to asset thresholds for aged care subsidies.
Are you sure you want to close?
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Are you sure you want to close?
Any unsaved changes will be lost.