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Ross Home (a Presbyterian Support Otago Enliven home)

360 North Road, North East Valley, Dunedin 9010

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About Ross Home (a Presbyterian Support Otago Enliven home)

Ross Home (a Presbyterian Support Otago Enliven home) logo

A change of address, not of lifestyle, is how we like to describe a person’s move into a Presbyterian Support Otago home or hospital.

Residents continue to have personal choices – when to get up in the morning, go on outings, be involved in activities…daily life is determined by individual needs and preferences.

Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.

Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.

Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.

The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.

Ross also offers:

Hospital care
Demential care
Psychogeriatric Hospital care
Independent living - rental

Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated. We would prefer that all residents are vaccinated, and we can facilitate this for those who are not yet vaccinated.

Care Offering

Ross Home (a Presbyterian Support Otago Enliven home) provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • End of Life/Palliative Care
  • IV Antibiotic Capability
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stroke Rehabilitation
  • Infection Control
  • Clinical Management
Availability

Yes we have availability

1

Updated: 8 Dec 2025
Short Term / Respite

Yes currently accepting short stay admissions, please contact us for specific availability

Premium Accommodation Charges

From $26.25 up to $42 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • Palliative Care (Contracted)
  • End of Life/Palliative Care
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Stroke Rehabilitation
  • ACC Rehabilitation
Availability

Yes we have availability

7

Updated: 8 Dec 2025
Short Term / Respite

Yes currently accepting short stay admissions, please contact us for specific availability

Premium Accommodation Charges

From $23.10 up to $26.25 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Care Features & Services

Residents at Ross Home (a Presbyterian Support Otago Enliven home) have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.

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Registered Nurse

Enrolled Nurse

Physiotherapist

Activities Co-ordinator

Hairdresser

Podiatrist

Dietitian

Accredited Visitors

Chaplain/Spiritual Advisor

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Languages Spoken

Other Information

Religious/Spiritual Affiliations

(Other comments)

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May Bring Own Furniture

Single Rooms

Rooms suitable for a couple

Ensuite

Alcohol Permitted

Pets In Residence

Negotiate To Bring Own Pet

Phone Access In Own Room

Resident can adjust heating in own room

Lounges/seating areas

Palliative Care Contract

Day Programme for day stay clients

Outings

Residents Committee

Newsletter

Policy for management of challenging behaviour

Confused Residents

Smoking Permitted

Semi-Secure

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Home and Community Health Association

National Certificate in Diversional Therapy

Aged Care Association New Zealand (ACA)

New Zealand Council of Christian Social Services (NZCCSS)

Other Key Information

It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!

What's included in your fees and what's not?

Details are discussed at initial meetings

Details about meals

All reasonable steps are taken to ensure residents have their food preferences respected.

A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens.

Special features

Ross Home is an integral part of Dunedin's North East Valley and a highly sought-after home for older people seeking residential care.

The exceedingly high standard of meals is always commented on by residents and visitors alike, and Ross Cafe, just inside the main doors to the attractive premises, is a popular place to catch up with family and friends.

All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered.

Staffing levels in our hospitals are at the higher end for the sector, and a large percentage of caregivers have formal industry qualifications. A high level of physiotherapy input is also put in place, with a focus on maintaining or improving current mobility.

Ross Home is purpose-built and maintained to a high level, and residents have plenty of room in which to enjoy the wide range of activities continually available to them.

Interests & activities

Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should maintain the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept.

In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event.

There is great emphasis on outings, undertaken in comfortable vans, with events ranging from concerts to garden visits.

Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them.

Location

360 North Road, North East Valley, Dunedin 9010

Public Transport

0.00 km

Buses pass the front door of Ross on a regular basis, and taxis can be arranged.

Shops

2.00 km

The North East Valley shopping centre is about 2km away but there are several dairies inbetween.

Mall

0.00 km

Collected and delivered on the premises

Parks

Nearby

Library

Nearby

To find out more about Ross Home (a Presbyterian Support Otago Enliven home) or to book a viewing get in touch today.

Key Contacts

Manager

Colleen Coop

Owner

Presbyterian Support Otago

Clinical Manager

Anishraj Panicker

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