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Norfolk Lodge Resthome & Dementia Unit

30 Princess Street, Waitara, Waitara 4320

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Updated: 8 Dec 2025

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About Norfolk Lodge Resthome & Dementia Unit

Norfolk Lodge Resthome & Dementia Unit logo

Set amongst Award wining gardens and just 15 km north of New Plymouth, on Princess Street Waitara, Norfolk Lodge offers Rest Home Care and secure Dementia Care in comfortable friendly surroundings. Our stately Norfolk Pine is a local landmark.

At Norfolk Lodge it’s our Mission to provide a homelike environment where self-esteem is enhanced and individual needs are met. We encourage independence and expression.

Come and see for yourself, we’re happy to show you through Norfolk Lodge and answer any questions of concerns you may have. Please phone and talk to us today.

Care Offering

Norfolk Lodge Resthome & Dementia Unit provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.

Areas of Expertise
  • End of Life/Palliative Care
Availability

Yes we have availability

Updated: 8 Dec 2025
Short Term / Respite

Yes currently accepting short stay admissions, please contact us for specific availability

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Areas of Expertise
  • End of Life/Palliative Care
Availability

Yes we have availability

Updated: 8 Dec 2025
Short Term / Respite

Yes currently accepting short stay admissions, please contact us for specific availability

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Care Features & Services

Residents at Norfolk Lodge Resthome & Dementia Unit have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.

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Registered Nurse

Healthcare Assistants/Caregivers

Physiotherapist

Occupational Therapist

Social Worker (on site)

Diversional Therapist

Activities Co-ordinator

Hairdresser

Podiatrist

Dietitian

Kaumatua

Chaplain/Spiritual Advisor

Other Personnel

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Languages Spoken

English

Māori - Te Reo

Religious/Spiritual Affiliations

Christian

Inter denominational

Non denominational

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May Bring Own Furniture

Single Rooms

Rooms suitable for a couple

Alcohol Permitted

Pets In Residence

Negotiate To Bring Own Pet

Phone Access In Own Room

Resident can adjust heating in own room

Cater for under 65 yrs with Disability

Lounges/seating areas

Palliative Care Contract

Day Programme for day stay clients

Outings

Whānau Room

Māori Kaupapa

Residents Committee

Newsletter

Policy for management of challenging behaviour

Confused Residents

Rural Setting

Smoking Permitted

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National Certificate in Diversional Therapy

Aged Care Association New Zealand (ACA)

Other Key Information

It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!

What's included in your fees and what's not?

Please see the Manager for full details.

Details about meals

Home cooked meals are a feature of Norfolk Lodge. They’re nutritious and tasty with a great variety on the menu. Special needs and diets are catered for.

Special features

Our dedicated team of caregivers care for a maximum of 23 residents. For each resident individual needs are identified allowing a care plan to be developed and implemented. As always we welcome visits and input from family and friends.

Light interiors painted in warm but subtle colours. Wide hallways and space for residents to walk inside and outside in pleasant gardens.

Interests & activities

Activity programme. We offer a fill activities programme suited to our residents needs so that they can continue to enjoy life. These include social, creative, recreational and intellectual themes in both group and individual settings. Participation is always optional. The mini bus can be seen far and wide on outings to popular destinations.

Location

30 Princess Street, Waitara, Waitara 4320

Public Transport

0.00 km

Bus into New Plymouth passes by the Rest Home.

Shops

0.40 km

Dairy within short walking distance.

Mall

1.50 km

Waitara Town Centre where all goods and services are available.

Parks

0.10 km

We are just across the road from Clifton Park where there are playing fields, bowls and tennis court.

Library

1.50 km

Town Centre

To find out more about Norfolk Lodge Resthome & Dementia Unit or to book a viewing get in touch today.

Key Contacts

Manager

Pauline Matuku

Owner

Sarah Freeman

Office manager

Kelly Van Praagh

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Eldernet Knowledge Lab

The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.

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