Next Step Retirement Living
At a glance
- Name
- Next Step Retirement Living
- Category
- Advocacy services
- Address
- Auckland
- Regions
- Auckland
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Owner
- Carmel McLaughlin - 0272276356
Photos
Map
Downloads
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 Retirement Decisions Made Easy
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"Next Step Retirement Living provides independent advice to help individuals and families confidently choose the right option.
Choosing a retirement village or care option can feel overwhelming, with different costs, contracts, and lifestyle choices to consider.
Carmel offers personalised guidance to help you understand your options, compare villages, and make informed decisions.
Services include taking the time to understand your needs and preferences, researching and recommending suitable retirement village options, helping you compare choices, supporting you during village visits, and guiding you through the decision-making process.
Based in Auckland, Next Step Retirement Living supports clients across Auckland and surrounding areas.
Not sure where to start?
Start with a conversation and take the next step with confidence
Talk to Carmel today
Mobile : 027 227 6356
Email: carmel@nextstepinfo.co.nz
Website: www.nextstepinfo.co.nz
Testimonials
| "What clients have shared" Testimonial – Ben “Carmel listened carefully to my mother-in-law’s needs and concerns when she was considering transitioning from independent living to a village environment. She fully supported my mother-in-law throughout the entire process including developing a plan, organising and accompanying her on village visits, providing regular written updates and balanced village appraisals when comparing various options. At all times I found Carmel to be highly professional, caring, compassionate, patient and extremely helpful! I have no hesitation in recommending Carmel if you require independent professional advice and support to select the right retirement village for any of your loved ones.” – Ben Waymouth Testimonial - Neil and Maureen "We found ourselves in a predicament of having to find a rest home for mum and dad, finding somewhere suitable for one is difficult but finding somewhere for two was a daunting task. That was until I made the phone call to Carmel, within 1/2 an hour Carmel had calmed me and reassured me that a solution would be found, and she was right. Six weeks later mum and dad were moved into Greenwich Gardens - as they wished to be somewhere together. Thanks, Carmel, for something that seemed impossible, possible. Neil, Maureen, Craig, Sharon and Bronnie Testimonial - Sue I would like to emphasise how thorough and practical Carmel’s advice & experience is. For my family, the steps she took us through were: Getting a NASC assessment for my husband • Discussing various options/criteria for his relocation & care • Carmel exhaustively researched a list of at least 10 care home options. Carmel and I visited our top 3 choices & then I revisited the #1 option with our family (appointment arranged by Carmel) Next Step Retirement Living has offered a service of genuine value. In a word, Carmel McLaughlin has been a Godsend! Testimonial - Kerry & Heather We were recently involved with our parents’ (parents in law) decision to move to a retirement village. Carmel has shown patience and understanding with our parents throughout this process which we have come to realise is critical for such a major step in people’s lives especially in their senior years. We saw at times how overwhelming the process can seem and understandably so. Carmel made sure throughout that our parents were aware and comfortable with how things were going and what was coming up next. She was also very accessible to all of us so we could all play our part where needed. We can highly recommend Carmel’s services in assisting elderly clients to find the right village for their needs and to make that journey as smooth and safe for them as possible! Sincerely Kerry & Heather Doug & Lillias Campbell Testimonial Carmel made finding a suitable retirement village so much easier than us having to go from village to village ourselves. From the first introductory visit with us to then finding out what we required, Carmel researched possible villages and visited a selection of them. She then narrowed it down to 3 suitable places and presented those to us. Appointments were arranged and we visited them with Carmel and met with the salespeople to view apartments. Carmel asked the important questions of them that were relevant to our specific needs. We decided on the best place for us then Carmel managed the process from there and we were put on their waiting list. Carmel stayed in regular contact with the salesperson to ensure we were top of mind and reported back to us so we were aware of how that was progressing. An apartment was offered to us, Carmel took us and our adult children to a viewing with the salesperson where we were given lots of information and were able to ask any questions. We are very pleased and will be moving into it in a few months. For us Carmel has made the process so much more relaxing, and it has been an absolute pleasure working with her. Sincerely yours Doug and Lillias |
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Updated: 20 Apr 2026 |
Service Description
| Next Step Retirement Living provides independent advice supporting clients in the Auckland area to make an informed decision when choosing a suitable Retirement Village. We get to know you, your preferences and your identified needs, meeting you in your home or place of choice. We research on your behalf retirement solutions/communities that meet your criteria. Advocating for what matters to you. We arrange and attend appointments with you. Help understand upfront and ongoing costs. Offer ongoing support to make an informed decision and achieve a smooth transition to your chosen home. |
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Updated: 26 Aug 2025 |
Suburbs/Districts/Towns Serviced
| Auckland Region. |
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Updated: 30 Apr 2025 |
Meeting the needs of older people
| Your happiness, and quality of life can all benefit by relocating to a retirement community that provides the activities and services as well as opportunities for socialisation and good access to care. We can help find such a setting where individuals will feel safe, connected and supported. Better yet, seniors and their families can benefit from our retirement living services by finding out more about local retirement living opportunities, having their questions addressed, and making well-informed decisions based on their unique preferences and needs. |
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Updated: 1 Mar 2024 |
Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | Our services are personalised to meet each client's individual needs, and are designed to achieve a set of results over a period of time. We charge a flat rate for the service package as described and invite you to contact us to discuss this further. We also provide additional services to meet individual requests made by clients. E.g Attending meetings where support and advocacy may be required. |
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Updated: 30 Apr 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
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Updated: 1 Mar 2024 |
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What's New
Independent Advice Choosing A Retirement Village.
Working solely for you. Not for the Retirement Village or provider. |
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Updated: 20 Apr 2026 |
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