Familyr - Family Alert Medical Alarms
At a glance
- Name
- Familyr - Family Alert Medical Alarms
- Category
- Medical Alarms
- Address
- Ellerslie
Auckland - Postal Address
- PO Box 87521
Meadowbank
Auckland 1472 - Regions
- Nationwide
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Christine Guang - 09 872 0345
- Owner
- Marc Robinson - 09 872 0345
Media
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 Familyr Family Alert & Response
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Latest wearable assistive technology!
30 Day Money Back Guarantee – Lifetime Support – Own Your Safety, Don’t Rent It
If you are worried about a loved one having a fall, needing medical assistance or wandering, Mercari Technologies 'Familyr' Family alert alarm can give you peace of mind.
A fully mobile, Personal Medical Alarm that can go anywhere with you. Works within or outside your home, our alarms give greater independence and a better quality of life.
One touch of a button SOS can reach out up to 10 Personal Emergency Contacts or 111.
Great for those living independently.
In an emergency, contact someone you know. Thats Familyr!
From Only $550+gst - no monthly fees
Testimonials
| Christine T: The alarm has become an essential part of our families daily life. Our family member has on-going medical issues restricting his independence and general daily function. The alarm has given him back his independence, confidence, general sense of worth and daily enjoyment. It provides us with reassurance, as before we were worried to leave him unattended, which had a huge impact on our lives and as a family. The alarm has enabled him and us to all regain these daily life aspects that were previously impacted. He doesn't go anywhere without the alarm now, it's small and discreet, and is literally a life saver life line. The alarm functions are user friendly, and performs to a standard above all else. To be able to personalize your own choice of multiple contacts and phone numbers into it, is what led us to this particular alarm option, the ability for us to phone into it (as it answers automatically) check in and chat to him is ideal. It's clear with good reception just like a cellphone. The low battery alert is handy. GPS and fall detection mode is what impressed us the most. As there is no monthly on-going hire charges for the alarm it's very cost effective. After our enquiry, Marc's service and knowledge is impeccable, alarm arrived within days of ordering even during festive season, and his kind follow up service and prompt communication is outstanding. The alarm is the best decision we've made, its still in use every day. We've had it for a year and we wouldn't be without it. Whether it be health, elderly, someone alone, whatever your situation, the alarm is peace of mind you can't put a value on. Sue L: Brilliant gadget! Works exactly how I need for my cousin who is starting to get wobbly moments with his cancer treatment. Great value compared with other devices. You can load your own emergency contacts and no going through a call center. If he falls over it will automatically notify me and I can even call direct on the gadget. This means you can call and speak to patient until you get to them. Gadget automatically sends through a location txt so you know exactly where they are. Bloody amazing! I have loaded 3 people so that if I am unavailable they will be notified. You can also load Emergency 111. I couldn't be happier with this alarm and it is the 2nd one I have purchased. The other one is for my Mother with dementia. The staff are awesome and very helpful with the info I needed and also setting everything up for me. Very prompt setup and dispatch by courier. Highly recommend to anyone with ageing or sick relatives. Many thanks for your help. Sara F: This system is very reassuring, texts followed by phone calls to multiple family members and emergency services. Detects falls, as well as acts as a distress alarm . Easy set up, excellent customer service. Thanks so much. Couldn't recommend this system more highly. Becky S: Absolutely fantastic! We got it for my mum and we couldnt be happier with the Familyr A+++ |
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Updated: 10 Apr 2026 |
Service Description
| FAMILYR Family Alert & Response NZ’s #1 Family Monitored Personal Safety Alarm System for Safety and Independence Familyr is a mobile personal emergency response system (mPERS or PERS) designed to contact friends, family or neighbours during an emergency. Family members are often more aware of parents’ or loved ones medical history, specific emotional or physical needs. They can provide tailored support and make informed decisions about the best course of action for a loved one if a situation arises. Designed for those who choose to live independently, who are mobile and active that may have an illness, disability, injury or at risk of falling. It can also help elderly, persons living alone, or anyone at risk. Familyr is a personal alarm monitored by Friends & Family with SOS/Panic button, integrated Fall detection, GPS tracking and more. Familyr has no professional monitoring fees and can even be programmed to call 111 directly. In an emergency, talk to someone you know. That’s Familyr. Greater Independence, Peace of Mind |
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Updated: 7 Aug 2025 |
Suburbs/Districts/Towns Serviced
| New Zealand |
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Updated: 17 Jul 2024 |
Meeting the needs of older people
| The Familyr Medical Alert Alarm is an advanced device designed to provide assistance in medical emergencies or situations that pose a threat to life. If you’re an elderly individual or someone concerned about the well-being of an older or disabled adult living alone, this device offers additional security and peace of mind. This user-friendly device is specifically tailored to appeal to the elderly, ensuring simplicity and ease of use. It functions as an emergency alarm system that facilitates immediate communication in case of falls, manual SOS activation, Panic, Wandering or other emergencies. The Personal Medical Alert Alarm is an excellent option for elderly, seniors, chronically ill individuals, and their loved ones, who wish to enhance safety and provide reassurance. Our Familyr medical alarms for the elderly can be worn on the wrist, around the neck or attached to clothing. This innovative technology offers cost-effective and adaptable emergency communication capabilities in any location with cellular service, ranging from a room to an entire city or country. It is designed to cater to various scenarios, whether it’s a farmer working in the field, a lone worker in a warehouse, or an aged resident who may have wandered away from a safe perimeter. The device, which is low-cost and palm-sized, utilizes a combination of GPS, Wifi, and GSM technologies to pinpoint the person’s location within approximately 2.5 meters. Even in locations without direct sky visibility, such as buildings or carparks, it can provide a “relative” location using GSM and Wi-Fi signals. In essence, the Familyr Medical Alert Alarm can be seen as a simple mobile phone with built-in GPS satellite tracking capabilities. To operate the device, you need a SIM card (Not supplied) and pressing the SOS button triggers an SMS to be sent to up to ten emergency contacts. This SMS includes a Google Maps or Internet Browser link that identifies the user’s location. The first person to call the pendant will establish voice-to-voice communication through the device’s excellent speaker and microphone. Alternatively you can have the device start calling your contacts as you have programmed. You may also even include 111 on your list. Moreover, this innovative device offers additional features such as movement, geofence, and over-speed alarms, among others. Programming the device is straightforward, as you can easily send commands via text message from any mobile phone. Investing in the Familyr Medical Alert Alarm is a proactive step towards enhancing your safety and peace of mind. With its user-friendly design, advanced features, and reliable communication capabilities, this device provides a valuable solution for elderly individuals and their families Take the first step in enhancing your safety and peace of mind by investing in the Familyr Medical Alert Alarm today. |
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Updated: 7 Aug 2025 |
Payment
| Payment | Status | Details |
|---|---|---|
| ACC Approved | Yes | ACC Quotes Available. Ask your case manager to get in touch |
| Payment required | Yes | |
| Subsidy may be available | Yes | |
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Updated: 7 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
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Updated: 17 Jul 2024 |
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