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Updated: 8 Dec 2025

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About Hillcrest Rest Home

Hillcrest Rest Home logo

PHILOSOPHY

We are not just a home away from home, we are a family.

Our goals are:

*To ensure that all residents' physical, emotional and spiritual needs are met, at all times, in a caring environment that is safe and adaptable to personal preferences and changing capabilities.

*To ensure that all residents are treated fairly, regardless of age, gender, racial or ethnic background, disability or other status.

*To provide opportunities for full development of each resident's own potential and the right to access educational, cultural, spiritual and recreational resources of society to ensure the greatest quality of life possible.

*To encourage independence within the limits of each individual's capabilities.

*To respect the dignity, beliefs, needs, confidentiality, privacy of residents and their right to make decisions about the care and quality of life that they may want and receive.

*To maintain the residents' contact and involvements with their own families and the community.

Care Offering

Hillcrest Rest Home provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.

Areas of Expertise
  • Oxygen Management
  • End of Life/Palliative Care
  • Dialysis
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Stroke Rehabilitation
  • Infection Control
  • Surgical Followup
Availability

Yes we have availability

One room available

Updated: 8 Dec 2025
Short Term / Respite

Yes currently accepting short stay admissions, please contact us for specific availability

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Care Features & Services

Residents at Hillcrest Rest Home have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.

Click on a feature or service to see more information.

Registered Nurse

Healthcare Assistants/Caregivers

Physiotherapist

Occupational Therapist

Social Worker (on site)

Diversional Therapist

Activities Co-ordinator

Hairdresser

Podiatrist

Dietitian

Kaumatua

Chaplain/Spiritual Advisor

Other Personnel

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Languages Spoken

Deaf Blind Sign Language

English

Filipino

Māori - Te Reo

Samoan

Vietnamese

Religious/Spiritual Affiliations

Inter denominational

(Other comments)

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May Bring Own Furniture

Single Rooms

Rooms suitable for a couple

Ensuite

Alcohol Permitted

Pets In Residence

Negotiate To Bring Own Pet

Phone Access In Own Room

Wifi

Resident can adjust heating in own room

Cater for under 65 yrs with Disability

Lounges/seating areas

Provide End of Life/Palliative Care

Day Programme for day stay clients

Outings

Whānau Room

Māori Kaupapa

Residents Committee

Family Committee

Newsletter

Policy for management of challenging behaviour

Confused Residents

Rural Setting

Smoking Permitted

Semi-Secure

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National Certificate in Diversional Therapy

Aged Care Association New Zealand (ACA)

Police checked

Other Key Information

It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!

What's included in your fees and what's not?

With the exception of two purpose units the standard fee is the government approved per daily rate. Any additional charges incurred are explained in the agreement both parties sign when the resident moves into Hillcrest Rest Home.

Details about meals

Our meals are home cooked, we provide all consideration for special diets e.g. vegetarian, low fat and diabetic etc. Fresh daily baking for morning and afternoon tea's. Our main meal is served at midday and our teatime is a savoury meal served after a soup followed by fresh fruit.

Special features

Hillcrest is capable of caring for residents who need physical rehabilitation after an operation or fall. We work with occupational and physiotherapists who assist when required.

Interests & activities

Activity programme for residents,
Able to access the following groups (Age Concern, Alzheimer's Society, Blind Foundation, Stroke Group, Parkinson's Society etc),
BBQ in summer, visitors may attend
Big print books, jigsaw puzzles
Bingo and board games,
Bowls (indoor),
Breakfast in bed (most residents have breakfast in the dining room),
Children (we welcome grandchildren etc visit),
Classical and folk music played throughout the day,
Craft,
Entertainers,
Flower arranging,
Garden and Gardening,
Happy Hour (usually on Sundays),
Meal choices,
Newspaper reading (daily - Dominion Post and/or Hawkes Bay Today),
Outings,
Parties to celebrate birthdays and events,
Piano on site, Picnic facilities (or go out for picnics),
Quizzes,
Religious services,
Shopping (use a family car for individual excursions),
Sing-a-longs,
Videos,
Vegetarian (as required),
Views (many rooms have a lovely view across the hills of Havelock North),
Visitors are welcome at any time., Art, Breakfast in bed, Electric beds, Games, Minibus, RSA, , Sky TV

Location

73 Simla Avenue, Havelock North, Havelock North 4130

Public Transport

0.40 km

Bus stop on Simla Ave

Shops

1.50 km

Fuel station and associated small store

Mall

2.20 km

Havelock North Village

Parks

1.50 km

Keirunga Gardens and Tainui Reserve

Library

2.10 km

Havelock North Village

To find out more about Hillcrest Rest Home or to book a viewing get in touch today.

Key Contacts

Manager

Teresa Loughlin

Owner

Teresa Loughlin

Registered Nurse

Reinz Caduhada

Manager

Brendon

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Eldernet Knowledge Lab

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