Haven Care- 安⼼护理
At a glance
- Name
- Haven Care- 安⼼护理
- Category
- Home help & personal care
- Address
- Auckland
- Postal Address
- Botany Downs
Auckland 2163 - Regions
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
Facebook
InstagramPersonnel
- Manager
- Trish Lowe - 021661780
Photos
Map
With lived experience, we understand that finding the right care for you or your loved ones can feel overwhelming. Haven Care is here to make things easier – with flexibility, choice, and services shaped around your needs. Whether it’s companionship, household support, personal care, early dementia support, post‑operative recovery, or nursing for higher needs, we’ll walk alongside you and your whānau.
To support comfortable communication, we have caregivers who speak English, Chinese (Cantonese and Mandarin), along with several other languages, so you can connect with someone who communicates in the way that feels most natural to you.
Our vision is a home care experience where you and your loved ones feel respected, supported, and free to choose how you live.
Service Description
| Personal care Our experienced caregivers assist with daily care needs such as showering, grooming, dressing, and mobility support, helping you feel refreshed and comfortable. Companionship Companionship filled with warmth and joy through meaningful conversations, engaging games, and gentle activities that nurture both mind and spirit. Errands and appointments From shopping trips to appointments, or simply getting out and about, we’re here to help you stay connected and independent. Medication management Our team will help you manage your prescribed medications safely, offering reminders and assistance whenever needed. Early dementia care With compassion at the heart of our care, we support daily routines, engage memory-sparking activities, and encourage gentle movement to promote overall wellbeing. Meal preparation and light housekeeping Nutritious meals, tidy spaces, and a helping hand with laundry and light cleaning - it’s all part of how we support you at home. Post-operative and respite care Recover safely at home with professional post-operative care. And for those who need a wee breather, our respite care offers peace of mind while we care for your loved ones. Nursing care For extra reassurance, our experienced registered nurses provide professional care in your own home, including medication support, wound care, and health monitoring. |
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Updated: 22 Sep 2025 |
Meeting the needs of older people
| We believe every older person deserves care that honours their dignity, values their independence, and brings comfort to daily life. Our role is to walk alongside them with compassion, respect, and practical support. |
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Updated: 22 Sep 2025 |
Suburbs/Districts/Towns Serviced
| Urban Auckland |
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Updated: 22 Apr 2026 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Registered Nurse (eg Wound Care, Medication) | Yes | No | Yes | |
| Carer Support | Yes | No | Yes | |
| Sitter Service/Companions | Yes | No | Yes | |
| Live In Care (24 Hr) | Yes | No | Yes | |
| Personal Care (Showering, Dressing) | Yes | No | Yes | |
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Updated: 17 Sep 2025 |
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Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control. | Yes | |
| Surgical Followup | Yes | |
| Dementia Care | Yes | Early dementia care. |
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Updated: 22 Apr 2026 |
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Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Fresh or Hot) | Yes | No | Yes | Our companions and caregivers can cook meals tailored to your dietary needs and preferences, in your own home or retirement village. |
| Home Help (Housework/Cleaning etc.) | Yes | No | Yes | |
| Shopping Assistance | Yes | No | Yes | |
| Transport Assistance | Yes | No | Negotiable | |
|
Updated: 22 Apr 2026 |
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Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | |
|
Updated: 21 Sep 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| English | Yes | |
| Japanese | Yes | |
| Korean | Yes | |
| Mandarin | Yes | |
| Tagalog | Yes | |
|
Updated: 17 Sep 2025 |
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Trust & Reputation
| Trust & Reputation | Status | Details |
|---|---|---|
| Police checked | Yes | |
|
Updated: 17 Sep 2025 |
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Clinical Expertise & Services
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
|
Updated: 17 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
|
Updated: 21 Sep 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| High Care Needs | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 17 Sep 2025 |
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Interests & Activities
| Age Concern, Alzheimer's Society, Board games, Cards, Exercises, Mah Jong, Reading, Senior Citizens, Stroke Group, Parkinson's Society, Outings |
|
Updated: 17 Sep 2025 |
What's New
Haven Care - more choices for your family
At Haven Care, we help with the everyday things that keep someone safe and comfortable at home. Personal care, meals, medication assistance, companionship, errands, dementia support, nursing - whatever makes life a bit easier. |
|
Updated: 23 Jun 2026 |
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