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Updated: 8 Dec 2025

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About Bupa The Gardens Care Home

Bupa The Gardens Care Home logo

At The Gardens, we offer rest home and hospital level care.

Understanding what you and your family needs is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents often say that they love the friendly environment and they feel very much at home here.

We make sure we get to know each of our residents well, so that we can give care in the way they like. Understanding what has been important in their lives, as well as their particular likes and dislikes, and preferences helps us give care in the way that is best for them.

Focusing on making each day the best it can be for your loved one is what’s most important to us.

We would be delighted to have the opportunity to talk with you about our care. Please phone Donna Inwood, our Care Home Manager, or feel free to drop in at any time.

  • Small and friendly
  • 24 hour assistance
  • Outdoor spaces to enjoy

Care Offering

Bupa The Gardens Care Home provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.

At rest home level care, individuals may require help with things like personal hygiene, meals, and medication. Some individuals may have some memory loss or a form of dementia, which can usually be supported, providing a safe and suitable environment for their needs.

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • End of Life/Palliative Care
  • Dialysis
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Stroke Rehabilitation
  • Tracheotomy Care
Availability

Yes we have availability

Come and visit our beautiful home and see all that we have to offer here at The Gardens with warm, cosy rooms with garden views and spacious and bright studio units with private facilities and patio, a great place to sit outside and enjoy the warmth of the sun.

Updated: 8 Dec 2025
Short Term / Respite

We are currently not accepting short stay admissions

Premium Accommodation Charges

From $20 up to $60 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Hospital level care is for older people with complex medical needs that go beyond what rest home level care provides. This includes people with chronic health conditions, potential cognitive decline, limited mobility, or those recovering from illness, who require clinical support and oversight.

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • End of Life/Palliative Care
  • Dialysis
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Stroke Rehabilitation
  • Tracheotomy Care
Availability

We currently have no availability

We have a bright, cosy room just waiting for you.

Updated: 8 Dec 2025
Short Term / Respite

We are currently not accepting short stay admissions

Premium Accommodation Charges

From $10 up to $60 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Accommodation Options

You can be sure that you will receive high quality care regardless of the room type you choose. All rooms at Bupa The Gardens Care Home are of a certified standard, guaranteed by rigorous audits. For more information on room types explore Eldernet's Knowledge Lab.

Premium rooms offer enhanced amenities or attributes, over and above that of a standard room, for example they could include an ensuite or shared bathroom, a balcony, view, or a room that is larger than a standard room.

Care Features & Services

Residents at Bupa The Gardens Care Home have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.

Click on a feature or service to see more information.

Registered Nurse

Enrolled Nurse

Healthcare Assistants/Caregivers

Physiotherapist

Activities Co-ordinator

Hairdresser

Podiatrist

Dietitian

Accredited Visitors

Kaumatua

Chaplain/Spiritual Advisor

Other Personnel

Click on a feature or service to see more information.

Languages Spoken

Deaf Blind Sign Language

Dutch

English

Farsi (Persian)

Filipino

German

Hindi

Interpreter

Māori - Te Reo

Other Information

Religious/Spiritual Affiliations

Anglican

Baptist

Christian

Inter denominational

Methodist

Presbyterian

Roman Catholic

Salvation Army

Click on a feature or service to see more information.

May Bring Own Furniture

Single Rooms

Rooms suitable for a couple

Ensuite

Alcohol Permitted

Pets In Residence

Negotiate To Bring Own Pet

Phone Access In Own Room

Resident can adjust heating in own room

Cater for under 65 yrs with Disability

Lounges/seating areas

Primary Health Funded Short Term Care

Palliative Care Contract

Day Programme for day stay clients

Outings

Whānau Room

Māori Kaupapa

Residents Committee

Family Committee

Newsletter

Policy for management of challenging behaviour

Confused Residents

Rural Setting

Smoking Permitted

Semi-Secure

Click on a feature or service to see more information.

Registered Retirement Village?

Retirement Villages Association of New Zealand [Inc] (RVA)

Other Key Information

It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!

What's included in your fees and what's not?

A government subsidy may be available for part or all of your care.

Details about meals

Our menus are dietitian approved and cater to individual preferences and requirements.

Interests & activities

Our programme covers a range of activities and changes on a regular basis. We cater for peoples special interests and hobbies including art, games, music, outings and much more. It is important to us that you live your day your way.

, Activity programme, Art, Mah Jong, Music

Location

15 Hodgkins Street, Pukehangi, Rotorua 3015

Public Transport

0.50 km

Nearest bus stop 5 minutes walk away.

Shops

5.00 km

weekday daily bus service to town

Mall

5.00 km

Parks

0.50 km

Library

Library visit every fortnight

To find out more about Bupa The Gardens Care Home or to book a viewing get in touch today.

Key Contacts

Manager

Donna Inwood

Owner

Bupa Care Services

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Eldernet Knowledge Lab

The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.

How much does living in a residential care home cost?

Learn about fees, financial contributions and subsidies.

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What is a standard rest home/care home room?

What must be provided in aged residential care.

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What are levels of care in New Zealand?

What is rest home, hospital, dementia, and psychogeriatric care?

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What is the asset limit for the rest home subsidy in 2025?

A guide to asset thresholds for aged care subsidies.

Read more