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Bupa Te Whānau Care Home

603 Queen Street, Levin, Levin 5510

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Updated: 8 Dec 2025

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About Bupa Te Whānau Care Home

Bupa Te Whānau Care Home logo

Te Whānau Care Home has an excellent reputation for providing a very high standard of care, in lovely, nurturing surroundings.

Te Whānau is modern, light, cheerful and comfortable. The gardens and courtyard provide lovely views from inside, as well as sunny, peaceful places to sit outside.

Te Whānau is close to Levin's many shops and services. Our mobility van is out and about each week, so it's easy to get a ride to town or it's a pleasant walk.

Te Whānau is part of the Bupa group of rest homes, hospitals, and retirement villages. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link.

  • Small and friendly
  • 24 hour assistance
  • Outdoor spaces to enjoy

Care Offering

Bupa Te Whānau Care Home provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.

At rest home level care, individuals may require help with things like personal hygiene, meals, and medication. Some individuals may have some memory loss or a form of dementia, which can usually be supported, providing a safe and suitable environment for their needs.

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • Bariatric (Care of the very overweight)
  • End of Life/Palliative Care
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Tracheotomy Care
  • Infection Control
Availability

Yes we have availability

Please feel free to call Kelly Stichbury, Care Home Manager or come in and discuss the personalised care your loved one requires.

Updated: 5 Dec 2025
Short Term / Respite

We are currently not accepting short stay admissions

Premium Accommodation Charges

up to $12 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Hospital level care is for older people with complex medical needs that go beyond what rest home level care provides. This includes people with chronic health conditions, potential cognitive decline, limited mobility, or those recovering from illness, who require clinical support and oversight.

Areas of Expertise
  • Oxygen Management
  • Gastronomy/Nasogastric Management
  • End of Life/Palliative Care
  • Wound Care
  • Diabetic Care
  • Continence Advice
  • Stomal Therapy
  • Tracheotomy Care
  • Infection Control
  • Surgical Followup
Availability

Yes we have availability

Long term. Please feel free to call Kelly Stichbury, Care Home Manager or come in and discuss the personalised care your loved one requires.

Updated: 5 Dec 2025
Short Term / Respite

We are currently not accepting short stay admissions

Premium Accommodation Charges

up to $12 /day

Regulatory Information

Ministry of Health Certified

Yes

Contract with Health New Zealand Te Whatu Ora

Yes

Audit Report

Accommodation Options

You can be sure that you will receive high quality care regardless of the room type you choose. All rooms at Bupa Te Whānau Care Home are of a certified standard, guaranteed by rigorous audits. For more information on room types explore Eldernet's Knowledge Lab.

All our residents receive the same consistent level of high-quality care. Then you have the option to choose between either standard or premium accommodation. Standard rooms attract no premium fees or additional charges.

Premium rooms offer enhanced amenities or attributes, over and above that of a standard room, for example they could include an ensuite or shared bathroom, a balcony, view, or a room that is larger than a standard room.

Care Features & Services

Residents at Bupa Te Whānau Care Home have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.

Click on a feature or service to see more information.

Registered Nurse

Nurse Practitioner

Healthcare Assistants/Caregivers

Physiotherapist

Occupational Therapist

Diversional Therapist

Activities Co-ordinator

Hairdresser

Podiatrist

Dietitian

Accredited Visitors

Kaumatua

Chaplain/Spiritual Advisor

Other Personnel

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Languages Spoken

Chinese

English

Filipino

Interpreter

Māori - Te Reo

Tongan

Religious/Spiritual Affiliations

Anglican

Baptist

Methodist

Presbyterian

Salvation Army

(Other comments)

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May Bring Own Furniture

Single Rooms

Rooms suitable for a couple

Connecting Rooms

Ensuite

Alcohol Permitted

Pets In Residence

Negotiate To Bring Own Pet

Phone Access In Own Room

Wifi

Resident can adjust heating in own room

Cater for under 65 yrs with Disability

Lounges/seating areas

LGBTQIA+ Friendly

Provide End of Life/Palliative Care

Day Programme for day stay clients

Outings

Whānau Room

Māori Kaupapa

Residents Committee

Family Committee

Newsletter

Policy for management of challenging behaviour

Confused Residents

Smoking Permitted

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Other details

Other Key Information

It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!

What's included in your fees and what's not?

A government subsidy may be available for part or all of your care.

Details about meals

Our menus are dietitian approved and cater to individual preferences and requirements.

Special features

Te Whanau is surrounded by gardens and large lawns in quiet, peaceful surroundings. Within the home, it is light with wide corridors and a choice of comfortable lounge areas to just sit quietly and make a cup of tea or if you want, join in with the activities programme.

Interests & activities

A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Visitors are always welcome.

Location

603 Queen Street, Levin, Levin 5510

Public Transport

Buses, Trains, Taxi's

Shops

0.50 km

Main shopping

Mall

0.50 km

In main shopping area

Parks

1.00 km

3 main parks in Levin

Library

0.50 km

In main shopping area

To find out more about Bupa Te Whānau Care Home or to book a viewing get in touch today.

Key Contacts

Manager

Kelly Stichbury

Owner

Bupa Care Services

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Eldernet Knowledge Lab

The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.

How much does living in a residential care home cost?

Learn about fees, financial contributions and subsidies.

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What is a standard rest home/care home room?

What must be provided in aged residential care.

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What are levels of care in New Zealand?

What is rest home, hospital, dementia, and psychogeriatric care?

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What is the asset limit for the rest home subsidy in 2025?

A guide to asset thresholds for aged care subsidies.

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