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About Bupa Mary Shapley Care Home
At Mary Shapley we will do our very best to make you feel at home. Our wonderful, kind staff focuses on what makes your day the best it can be. That’s why we say, ”there’s only one way to care – your way.”
We bring together high quality nursing and genuine care, making sure you choose how you want to fill your days, and we’ll always make your visitors feel welcome, any time. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.
We are located in central Whakatane across the road from the public hospital. Our residents can enjoy being outdoors, enjoying the sun and friendship of other residents, in several garden areas around our home.
We can also guide and support you through the process of coming to live at Mary Shapley, if you wish.
We would be delighted to have the opportunity to talk with you about our care.
Care Offering
Bupa Mary Shapley Care Home provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.
Rest Home
No Vacancy
Hospital
No Vacancy
At rest home level care, individuals may require help with things like personal hygiene, meals, and medication. Some individuals may have some memory loss or a form of dementia, which can usually be supported, providing a safe and suitable environment for their needs.
Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- Palliative Care (Contracted)
- End of Life/Palliative Care
- Dialysis
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
Bupa Mary Shapley Care Home: Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- Palliative Care (Contracted)
- End of Life/Palliative Care
- Dialysis
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
- Infection Control
- Surgical Followup
- Community Health
- Clinical Management
- Other Specialties
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Availability
We currently have no availability
1
Updated:
8 Dec 2025
Short Term / Respite
Yes currently accepting short stay admissions, please contact us for specific availability
Premium Accommodation Charges
From $10 up to $21 /day
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Hospital level care is for older people with complex medical needs that go beyond what rest home level care provides. This includes people with chronic health conditions, potential cognitive decline, limited mobility, or those recovering from illness, who require clinical support and oversight.
Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- Palliative Care (Contracted)
- End of Life/Palliative Care
- Dialysis
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
Bupa Mary Shapley Care Home: Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- Palliative Care (Contracted)
- End of Life/Palliative Care
- Dialysis
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- Tracheotomy Care
- Spinal Injuries Care
- Infection Control
- Surgical Followup
- Community Health
- Clinical Management
- Other Specialties
Are you sure you want to close?
Any unsaved changes will be lost.
Availability
We currently have no availability
2
Updated:
8 Dec 2025
Short Term / Respite
We are currently not accepting short stay admissions
Premium Accommodation Charges
From $10 up to $21 /day
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Accommodation Options
You can be sure that you will receive high quality care regardless of the room type you choose. All rooms at Bupa Mary Shapley Care Home are of a certified standard, guaranteed by rigorous audits. For more information on room types explore Eldernet's Knowledge Lab.
All our residents receive the same consistent level of high-quality care. Then you have the option to choose between either standard or premium accommodation. Standard rooms attract no premium fees or additional charges.
Premium rooms offer enhanced amenities or attributes, over and above that of a standard room, for example they could include an ensuite or shared bathroom, a balcony, view, or a room that is larger than a standard room.
Care Features & Services
Residents at Bupa Mary Shapley Care Home have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.
Click on a feature or service to see more information.
Registered Nurse
Healthcare Assistants/Caregivers
Physiotherapist
Occupational Therapist
Social Worker (on site)
Diversional Therapist
Activities Co-ordinator
Hairdresser
Podiatrist
Dietitian
Accredited Visitors
Kaumatua
Chaplain/Spiritual Advisor
Other Personnel
Click on a feature or service to see more information.
Languages Spoken
English
Filipino
Interpreter
Māori - Te Reo
Other Information
Religious/Spiritual Affiliations
Anglican
Baptist
Christian
Denominations/Faiths represented
Inter denominational
(Other comments)
Click on a feature or service to see more information.
May Bring Own Furniture
Single Rooms
Ensuite
Alcohol Permitted
Pets In Residence
Negotiate To Bring Own Pet
Phone Access In Own Room
Wifi
Resident can adjust heating in own room
Cater for under 65 yrs with Disability
Lounges/seating areas
Primary Health Funded Short Term Care
Provide End of Life/Palliative Care
Day Programme for day stay clients
Outings
Whānau Room
Māori Kaupapa
Residents Committee
Family Committee
Newsletter
Policy for management of challenging behaviour
Confused Residents
Smoking Permitted
Click on a feature or service to see more information.
Registered Retirement Village?
Retirement Villages Association of New Zealand [Inc] (RVA)
Other Key Information
It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!
What's included in your fees and what's not?
A government subsidy may be available for part or all of your care.
Details about meals
Our menus are dietitian approved and cater to individual preferences and requirements.
Tea 5:30pm
Supper 7:30pm
Special features
Mary Shapley Rest Home and Hospital has a strong family spirit and a reputation for providing wholehearted care.
Our recently refurbished rest home and hospital is warm and comfortable and we enjoy wonderful support and involvement from the local community. Mary Shapley Village, with its independent units and serviced apartments, completes the close-knit community.
Mary Shapley is centrally located within easy walking distance of Kopeopeo shopping centre and is located across the road from Whakatane Public Hospital.
Our wonderful staff are dedicated to providing wholehearted care and continually go beyond what is basic requirement to truly understand individual needs. Our care comes from the heart as well as the head. We treat our residents with respect and compassion.
We have an extensive activities programme including regular outings, entertainment, concerts, exercise therapy, visiting library service, newspaper readings, music and sing-alongs, housie, quizzes and happy hours. An interdenomination church service is held weekly.
Enjoy the Whakatane lifestyle with us.
Interests & activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Location
4 Spence Lane, Whakatāne, Whakatāne 3120Public Transport
0.19 km
Bus stop
Shops
0.85 km
Supermarket
Mall
3.00 km
Whakatane Town Centre
Parks
0.00 km
To find out more about Bupa Mary Shapley Care Home or to book a viewing get in touch today.
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Eldernet Knowledge Lab
The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.
How much does living in a residential care home cost?
Learn about fees, financial contributions and subsidies.
What is a standard rest home/care home room?
What must be provided in aged residential care.
What are levels of care in New Zealand?
What is rest home, hospital, dementia, and psychogeriatric care?
What is the asset limit for the rest home subsidy in 2025?
A guide to asset thresholds for aged care subsidies.
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