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The benefits of using the patient portal

A patient portal allows you to see your own health information. It is accessed via a secure website. While not yet available at all practices you can enquire about it. You can generally join up via your health care providers website or enquire about it when you next visit. It usually allows you to:

  • request repeat prescriptions
  • book appointments
  • see your lab results
  • see your GP's clinical notes
  • see your current diagnosis
  • see a list of your medical conditions
  • see a list of the medications you are on
  • see your immunisation and vaccination history
  • receive reminders and recalls from the practice team
  • send and receive secure messages to and from your GP or a practice nurse.

The greatest benefit of using the patient portal is that it helps you feel much more in control of your own healthcare. No longer are you a recipient but a participant in your own health care. It’s a big change in the way things have been done in the past and many people find it very empowering.

Updated: 15 Jun 2022
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