Are there rental options for older people in New Zealand?
Home ownership in New Zealand has been declining for the past 30 years, a fact that has been exacerbated more recently by rising inflation and the increased cost of living. As a result, an increasing number of older people rent. While there are a variety of rental options that may...
How does an interRAI assessment work?
In New Zealand, an assessment tool called interRAI helps older people access the services they need and helps sector professionals find out more about the needs of all New Zealanders. You may be referred for an interRAI assessment or you can self-refer via older person’s services. The process begins with...
Reviewing our financial affairs. A few things to consider.
The financial world is evolving and as we age, we will come across situations we may not be ready for, such as how we access our money, where it’s held and how we can use it such as, the changes to banks and banking processes, cryptocurrency etc.. Some will remain...
Your rights when receiving a health or disability service.
When receiving a health or disability service you have the right: To be treated with respect. To be treated fairly without pressure or discrimination. To dignity and independence. To receive a quality service and to be treated with care and skill. To be given information that you can understand in...
I want to help someone who is dying. What do I need to know?
When we or someone close to us is dying, we want to know this can be done peacefully, comfortably and with dignity. It can be distressing watching a loved one in their final stages of life; the brighter news, however is, that there is help available. The following gives an...
What is the Winter Energy Payment?
The Winter Energy Payment is an extra payment provided to those eligible to help with the cost of home heating during the cooler months of the year. It is a non-taxable amount paid from May – October. To find current Winter Energy Payment rates, visit the Work and Income website....
I feel down quite a lot. Is this a normal part of ageing?
No, it’s not a normal part of ageing but it’s a common experience of ageing. Let us explain some more. Western tradition has tended to see our physical health as being separate to anything else in our lives. Increasingly though, we are all becoming aware that our physical, mental, emotional,...
What's the best way to use this website?
Eldernet Life is about change and whatever your next step, Eldernet is here to help you make decisions that are right for you. Residential Care Search New Zealand’s most comprehensive directory of rest homes and specialist residential care – including up-to-date vacancies. While you’re there, why not order yourself a...
How does a day programme work?
Day programmes offer older people an opportunity to connect with a like-minded community, socialise in a stimulating environment and participate in a range of meaningful activities. As well as giving older people a fun day out, day programmes also provide carers and family with time out to take a break....
Am I eligible for free health services in New Zealand?
You may be able to access free or subsidised health and disability services if you meet the following criteria: a NZ citizen or permanent resident or an Australian citizen or permanent resident who’s lived, or intends to live, in NZ for at least 2 years or a work visa holder...
I want to read reviews of retirement villages
The Eldernet Group prides itself on being an independent and unbiased source of information for older people and their families. While we acknowledge that reviews may be used by some people to make decisions about where to live, we also recognise that no one person’s experience is the same as...
My family want me to move rest homes - what should I do?
Families generally have the best of intentions when it comes to where you live – they want to be nearer to you so they can visit more regularly or be closer whenever you need help. However, what is best for your family may not be the best thing for you....
What is the Maximum Contribution?
Everyone in a certified and contracted care home is required to pay for their accommodation and services. If you have little to no assets the government uses your NZ Super to pay for your care. If you have assets and/or income over the required thresholds, you are required to contribute/pay...
How much does home help for those with high needs cost?
The thing to remember about these services that they are usually required every day, and the type of care that’s needed, more complex. Naturally these factors increase the cost as can be seen in the table below. High level services generally include a mix of formal home help and personal...
What is a premium room?
A premium room (or a room that has premium accommodation charges) is a room that has features that are NOT required under the Age Related Residential Care Agreement (ARRC) (i.e., they are over and above the standard features and services). Important: Those who pay for premium accommodation do not get...
What does it mean to have dignity at end of life?
End of life care is an important service in New Zealand. Reaching out early on for help allows care specialists to better understand your needs and respond suitably. When we or someone close to us is dying, we want to know this can be done peacefully, comfortably and with dignity....
How are rest homes different to retirement villages?
Rest homes and retirement villages are terms that are often used incorrectly and interchangeably which causes confusion. Not only do they serve different purposes they are governed by different legislation and regulations. To many people, the word rest home includes ANY facility where older people live and where they can...
What does a hospice do?
In New Zealand hospice staff and their associated palliative care and volunteer teams are skilled at helping you manage your end of life care. Hospice often provide inpatient services for respite, symptom and pain management, or support if their care cannot be provided elsewhere. At the end of life, some...
Keeping safe at home
We should all feel safe and secure in our homes, whether we own, rent, or live in a retirement village. Here, we share some valuable home safety tips for people of all ages as well as some useful tools for older people looking for extra security measures to assist when...
What is respite? Carer Gateway. Carer Gateway is not a service in NZ

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