The Accident Compensation Corporation is a no-fault injury scheme, where you may be able to get costs related to your injury paid for. Everyone in New Zealand is covered if they are injured in an accident.
Following an injury, it is important to get treatment, for example, from your doctor, physiotherapist, an after-hours medical centre or the hospital. Your health professional will make a claim to ACC on your behalf. Claims can be made up to 12 months after your injury.
ACC will then decide whether to accept the claim. If it is accepted, ACC will text you to let you know, and may also send a letter. If you do not agree with the decision you can ask for a review, as long as it's within three months of the decision date.
Depending on your injury ACC may pay a proportion of medical costs, provide assistance with home help, special aids or equipment, transport, modifications to your house or car, education, training, therapy and support. If you are still working and can't work because of your injury, ACC may also pay up to 80% of your income while you recover.
You may have to pay for some treatment before the outcome of ACC's decision, so keep receipts as you may be able to claim these back if your case is accepted. Use ACC approved providers for any services related to your injury, as ACC will not make payments to non-approved providers.
Updated: 16 Oct 2026