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About The Helier
At The Helier, we offer a welcoming and supportive environment with beautiful harbour views and care available 24/7, giving you and your family peace of mind.
Our Care Residences and services have been thoughtfully designed to support your health, comfort, and wellbeing, with a focus on personalised care and a warm, respectful approach.
We provide a range of care options, including long-term care, and short-term respite care, at rest home or hospital-level.
Our dedicated nursing team takes the time to understand what matters most to you, developing an individualised care plan that supports your wellbeing and day-to-day comfort.
In addition to core care services, residents also have the option to access additional companion and hospitality services, offering extra lifestyle choices and added comforts if desired.
With a choice of residence layouts, The Helier offers a comfortable place to call home, backed by professional care and a community-focused approach.
Why choose The Helier
Care Offering
The Helier provides a range of care offerings and services. If you are unsure which type of care is right for you or your loved one or would like to learn more about key terms and concepts, explore Eldernet's Knowledge Lab.
Rest Home
Available
Hospital
Available
Respite
Enquire
Standard/Premium Availability
Yes we have availability
Short Term Only/ Will Accept under 65
Care Suite Availability
Yes we have availability
Short Term / Respite
Yes currently accepting short stay admissions, please contact us for specific availability
Accommodation Options
- Premium rooms
- Care suites (Sold on ORA)
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- End of Life/Palliative Care
- IV Antibiotic Capability
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- ACC Rehabilitation
The Helier: Areas of Expertise
- Oxygen Management
- Gastronomy/Nasogastric Management
- End of Life/Palliative Care
- IV Antibiotic Capability
- Wound Care
- Diabetic Care
- Continence Advice
- Stomal Therapy
- Stroke Rehabilitation
- ACC Rehabilitation
- Infection Control
- Surgical Followup
- Clinical Management
- Other Specialties
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Standard/Premium Availability
Yes we have availability
Short Term Only/ Will accept under 65
Care Suite Availability
Yes we have availability
Short Term / Respite
Yes currently accepting short stay admissions, please contact us for specific availability
Regulatory Information
Ministry of Health Certified
Yes
Contract with Health New Zealand Te Whatu Ora
Yes
Respite care at The Helier offers short-term support in an environment where exceptional care meets refined hospitality. Whether you are convalescing after a hospital stay or operation, or simply need a period of additional support, our highly personalised approach is designed to promote comfort, confidence and wellbeing from the moment you arrive.
During your stay, you will be supported by an experienced clinical team delivering 24/7 nursing care, with nurse practitioners onsite regularly. You’ll have a spacious studio Care Residence, complete with a generous ensuite bathroom and kitchenette, with most residences having their own balcony or patio. All of your meals are taken care of, with nutritionally balanced chef-prepared cuisine that doesn’t compromise on flavour. You’ll have access to The Helier’s exceptional amenities too, including our stunning care lounges, private dining area and patio and hair salon – with accompanied access to the day spa and boutique cinema.
If your rehabilitation plan includes physiotherapy and/or hydrotherapy, The Helier has specialised Scadinavian HUR physio equipment and an accessible indoor pool, allowing you the option to have your rehabilitation appointments onsite.*
*Additional fees apply for access to rehabilitation services, day spa and salon services and other optional services.
Accommodation Options
You can be sure that you will receive high quality care regardless of the room type you choose. All rooms at The Helier are of a certified standard, guaranteed by rigorous audits. For more information on room types explore Eldernet's Knowledge Lab.
Our Care Suites offer space, flexibility and extra features. Suitable for either Rest Home or Hospital care, you don’t have to move if your needs change between these levels. All Care Suites come complete with a heat pump and full en-suite bathroom, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces.
- Studio or 1-Bedroom layout
- Kitchenette with mini fridge
- Full private ensuite bathroom
Our Premium Accommodation Rooms are studio-style rooms with an ensuite bathroom and kitchenette, thoughtfully designed to provide comfort and privacy. Some rooms also feature a private patio or balcony.
A premium accommodation charge applies.
- Studio layout
- Kitchenette with mini fridge
- Full private ensuite bathroom
Available Care Suites
28 Waimarie Street, Saint Heliers, Auckland
$535,000
28 Waimarie Street, Saint Heliers, Auckland
$600,000
28 Waimarie Street, Saint Heliers, Auckland
$740,000
28 Waimarie Street, Saint Heliers, Auckland
$1,100,000
28 Waimarie Street, Saint Heliers, Auckland
$1,500,000
Care Features & Services
Residents at The Helier have access to care, services, and activities that promote wellbeing, this is underpinned by our trust and reputation. Explore our offerings below, for more information on care homes and what they offer explore Eldernet's Knowledge Lab.
Click on a feature or service to see more information.
Registered Nurse
Nurse Practitioner
Healthcare Assistants/Caregivers
Physiotherapist
Occupational Therapist
Activities Co-ordinator
Hairdresser
Podiatrist
Dietitian
Chaplain/Spiritual Advisor
Other Personnel
Click on a feature or service to see more information.
English
Click on a feature or service to see more information.
May Bring Own Furniture
Rooms suitable for a couple
Ensuite
Alcohol Permitted
Wifi
Resident can adjust heating in own room
Lounges/seating areas
Cafe
LGBTQIA+ Friendly
Provide End of Life/Palliative Care
Outings
Whānau Room
Newsletter
Click on a feature or service to see more information.
Aged Care Association New Zealand (ACA)
Retirement Villages Association of New Zealand [Inc] (RVA)
Other Key Information
It's not unusual to want to know more about payments and meals. We also invite you to explore the special features and activities we offer. If you have any other questions, please reach out, we’d love to hear from you!
Special features
Let style surround you, with luxurious linen, premium furniture and carefully considered spaces everywhere you look. Combine that with personalised care to meet your specific needs and premium hospitality services, and you have a redefined care experience.
BESPOKE CULINARY EXPERIENCE
Enjoy first class dining choices prepared by our Executive Chef. These are specifically designed with optimal nutritional value, and can be customised for your requirements.
BUTLER SERVICE
Enjoy our on-call butler service, available to guide you through our menus and deliver room service when you’d prefer to stay in.
PERSONAL LAUNDRY VALET
Take full advantage of your personal laundry valet where dedicated staff will manage everything from linen to personal clothing items.
CAR SERVICE
Head out with ease, with our driver operated Mercedes van available to take you to any outings. Or if you prefer a more private experience, take advantage of the chauffeur service in the resident Jaguar, perfect for special occasions or events you wish to attend.
HOUSEKEEPING
Our housekeeping team will ensure your care residences will always look their best, just as you have always enjoyed.
Interests & activities
Our dedicated lifestyle and resident coordinator will arrange events, entertainment and access to companions for outings and experiences based around learning, connection, relaxation and enjoyment.
Location
28 Waimarie Street, Saint Heliers, Auckland 1071Shops
1.00 km
Just around the corner from the shops in St Heliers, it's easy to meet family for a coffee or lunch at one of the many eateries or pick up the essentials from the local shops such as 4 Square or the pharmacy.
Mall
5.20 km
Eastridge Shopping Centre is less than 10 minutes away.
Parks
0.60 km
The Helier overlooks Glover Park and is just a short drive from several lush green spaces.
Library
1.10 km
St Heliers Library is close by on St Heliers Bay Road
To find out more about The Helier or to book a viewing get in touch today.
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Eldernet Knowledge Lab
The Eldernet Group is here to support older New Zealanders and their whānau with trusted, independent information to help them make informed decisions. Visit our Knowledge Lab, to find expert insights on care, finances, support options and more.
How much does living in a residential care home cost?
Learn about fees, financial contributions and subsidies.
What is a standard rest home/care home room?
What must be provided in aged residential care.
What are levels of care in New Zealand?
What is rest home, hospital, dementia, and psychogeriatric care?
What is the asset limit for the rest home subsidy 2025-2026?
A guide to asset thresholds for aged care subsidies.
NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who 'buy' into a retirement village. If you intend to 'purchase' you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.
In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet.
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