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Freedom Medical Alarms

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Name
Freedom Medical Alarms
Category
Medical Alarms
Address
Nationwide
Regions
Nationwide
Phone
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Go Worry-Free with Freedom Medical Alarms Go Worry-Free with Freedom Medical Alarms Go Worry-Free with Freedom Medical Alarms

A Freedom Medical Alarm provides the reassurance to live at home independently with the confidence help is one button press away anywhere, anytime. Our alarms are directly linked to the 111 Ambulance Communication Centre, and available nationwide.

For many older adults, and some individuals with injuries or disabilities, living independently at home is incredibly important – though it can come with its own set of risks. But with a Freedom Medical Alarm, potentially vulnerable individuals can rest easy knowing that emergency assistance is only a button press away, 24/7.

Freedom Medical Alarms’ home-based and go-anywhere medical alarm devices give people nationwide the freedom to live life their way, knowing that they have direct access to the 111 Ambulance Communication Centre. Whether they’re looking to enhance safety at home or want the reassurance that help is at hand when out and about, Freedom Medical Alarms can make all the difference.

With fully funded options available for many, and no extra charge for an additional in-home pendant at the same address, Freedom Medical Alarms provides peace of mind and crucial assistance when it’s needed most.

Available Nationwide.
Testimonials
Testimonials
David, Freedom Medical Alarms client's next of kin.
“Since Mum has had her Freedom Alarm I haven’t had to worry so much. I know if anything happens she’s got good people looking after her.”

Helena, Freedom Medical Alarms client.
“I now have the confidence in doing all manner of tasks around my home, and outside in my beloved garden!”

Jane, Freedom Medical Alarms' client.
"My children are reassured knowing they will be notified if I activate my alarm. It means they can come and help me, especially if there is a delay in the ambulance getting to me.”

Updated: 5 May 2025

Service Description
Service Description
Freedom Medical Alarms provide both In-Home and Roaming alarms to help keep New Zealanders living independently for as long as possible. There are two alarms to choose from, giving you options to choose the right alarm for your lifestyle. Our representatives will visit you at home to talk about the alarm options and provide a free demonstration. Our alarms are manufactured right here in New Zealand by a Kiwi-owned company and are easy to use, whilst still using the very latest technology.

In-Home Alarm:
Feel safe and comfortable around your home and garden with our In-Home SEVEN base unit and accompanying wrist or neck pendant.

Roaming Alarm:
Live your life with no limits with our GO Pendant. The GO Pendant uses GPS technology and cellular coverage to keep you connected no matter where in the country you go (product requires cellular coverage).

Both In-Home & Roaming Alarms:
Enjoy the best of both worlds by using our GO Pendant when you’re out and about, and the added support of our In-Home Seven alarm at home.

The In-Home alarm consists of a base unit and wearable pendant. The base unit plugs into mains power and automatically connects to the cellular network to send alarm signals. When the pendant or base unit is activated, it sends signals directly through to the 111 Ambulance Communication Centre. The 111 Ambulance Communication Centre phones the alarm base unit back and speaks to you through a two-way speaker. If you are unable to reply or they cannot hear you, an ambulance is still arranged and will be dispatched to you as soon as possible.

Updated: 5 May 2025

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Available nationwide

Updated: 9 May 2025

Meeting the needs of older people
Meeting the needs of older people
Being directly connected to emergency triage specialists means our clients receive the right help in the right timeframe. Clients’ crucial information such as medical history, address, and key details, are stored securely and immediately available to the emergency communications staff at the time of the alarm activation. Paramedics can quickly gain access to clients’ homes and provide help with all the relevant information and no unnecessary delays. This means a faster response, better tailored to your needs.

Emergency Ambulance charges resulting from the use of a Freedom Medical Alarm are covered by us as part of our service.

A secure keysafe is provided at no extra charge with every alarm installation, which enables the quick access needed for paramedics in an emergency.

Freedom Medical Alarms is part of the New Zealand Health Group, New Zealand’s largest provider of healthcare, disability and wellbeing support in the home and community. We can connect you to the right home and community healthcare specialists to provide the extra support you need.

Updated: 30 Jul 2024

Access
Access
Access Status Details
A mobile service Yes
Easy access Yes

Updated: 9 May 2025

After Hours
After Hours
After Hours Status Details
After Hours Yes 0800 380 280 Freedom Medical Alarms are monitored continuously – 24 hours a day, 7 days a week

Updated: 5 May 2025

Payment
Payment
Payment Status Details
Subsidy may be available Yes Freedom Medical Alarms is a Work and Income New Zealand (WINZ) accredited supplier, approved by the Ministry of Social Development (MSD). You could get the medical alarm system fully funded, provided you are eligible. Talk to our team on 0800 380 280.

Updated: 9 May 2025

Languages Spoken
Languages Spoken
Language Status Details
Deaf Blind Sign Language Yes
English Yes
Māori - Te Reo Yes
Other Information Yes Multi-lingual interpreters available on request.

Updated: 5 May 2025

Equipment Options
Equipment Options
Equipment Options Status Details
Service/Repair Yes Maintenance service and repair is at no extra charge.

Updated: 9 May 2025

ACC
ACC
ACC Status Details
Approved Yes Your Freedom Medical Alarms could be fully funded. Speak to our team today for more information on 0800 380 280.

Updated: 9 May 2025

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Police checked Yes
Trade Registered Yes Freedom Medical Alarms are members of The Telecare Services Association of New Zealand.

Updated: 9 May 2025

Equipment & Products
Equipment & Products
Equipment & Products Status Details
Personal Alarms Yes 1) Both In-Home and Roaming alarm options available. 2) Easy-Press pendants and Falls-Detection Pendants available for your specific needs. 3) Secure keysafe provided with every alarm installation.

Updated: 9 May 2025