Te Mana
At a glance
- Vacancy
- No
- Name
- Te Mana
- Category
- Rest Home
- Address
- 23 Gatman Street
Birkdale
Auckland 0626 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sharon Chatterton - 021 922 052
- Owner
- Oceania Healthcare - 0800 333 688
Other services
Photos
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Map
Reviews
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Te Mana is a place where staff go out of their way to make residents and their families feel welcome. Specialising in Hospital level care, you can have peace of mind knowing we’re equipped to cater to individual needs and provide support for residents who need extra help. Te Mana offers a choice of standard and premium care rooms, so no matter your needs or budget, there are options to suit.
Te Mana offers the following levels of care:
• Rest Home
• Hospital
• Respite
• Palliative/End of Life
We don’t have visiting hours at Te Mana because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and a catch-up. We’re conveniently located close to the motorway, so it’s a breeze for visitors to pop in or get you out and about to local shops and cafes.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Te Mana offers the following levels of care:
• Rest Home
• Hospital
• Respite
• Palliative/End of Life
We don’t have visiting hours at Te Mana because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and a catch-up. We’re conveniently located close to the motorway, so it’s a breeze for visitors to pop in or get you out and about to local shops and cafes.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 30 May 2023 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 5 |
| Vacancy | No |
| We welcome visitors to Te Mana to view what we have to offer. | |
| Impending vacancy | No - Beautifully refurbished room |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $18.00/day up to $27.00/day as at 20 Dec 2023 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 19 Apr 2024 | |
Testimonials
| "immediately impressed with warm hearted welcome and exceeds our expectations. Never once during this time were we made to feel that we were an intrusion, but instead treated with much love and respect and shown a level of care, hospitality and professionalism that left us in complete awe" - Daughter of a resident. "wonderful place for elderly, they feel so comfortable and happy here" - friend of a resident Mum is doing really well, the family have noticed a vast improvement in her health already. The family is so pleased and say that there is 'new hope.' Mum can be difficult but staff are great, they are very friendly and approachable. Jane, administrator especially has been wonderful. Mum is very sociable, but is not getting very involved in the activities, but she is being encouraged to try them. I think Te Mana is wonderful and hopes to become a resident one day, "its perfect". |
| Updated: 30 May 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hours 7 days Nurses on site. We have 2 Registered Nurses in the morning, 2 Registered Nurses in the afternoon and 1 at night. Our Clinical Manager is a Registered Nurses working Mon-Friday 8:00am-4:30pm and on-call. | |
| Nurse Practitioner | Yes | Very privileged to have NP Michal Boyd, very well respected professional in Gerontology nursing | |
| Healthcare Assistants/Caregivers | Yes | Most of our HCA's are nurses from their own countries, which is fabulous to help converse with the RN's. We have 8 HCA staff in the morning. 5 HCA in the afternoon. 2 HCA on Night Duty working with RN- Night. | |
| Physiotherapist | Yes | our PhysioTherapist comes weekly and we have a Physio Therapist Assistant working Monday to Friday setting up and performing individual exercise plans for our residents. | |
| Occupational Therapist | Negotiable | comes upon request and referrals. | |
| Diversional Therapist | Yes | We liase with our Diversional Therapist to ensure our residents activity needs are being met. Working 5 days per week | |
| Activities Co-ordinator | Yes | We have a talented DT and one Activities Coordinator working Monday to Sunday. | |
| Hairdresser | Yes | Bilija our Hairdresser comes on a fortnightly basis. Her rates are reasonable and our resident love her services. | |
| Podiatrist | Yes | comes on a 4- 6 weekly basis, and coming on site as requested. Our Podiatrist has been part of Te Mana for many years so knows the staff well which helps them to give ultimate service to our residents | |
| Dietitian | Yes | our Dietitian is available upon request and referrals. Available to assist with special dietary needs. We also have a company employed Dietician who puts together an amazing 4 weekly rotating menu every 6 months | |
| Accredited Visitors | Yes | Volunteers come on site, some of them comes in weekly basis or fortnightly. | |
| Kaumatua | Yes | Available on request | |
| Chaplain/Spiritual Advisor | Yes | Services held Wednesday - Inter denominational Catholic - communion every Tuesday | |
| Updated: 15 May 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen concentrators and cyclinders are available on site |
| Gastronomy/Nasogastric Management | Yes | Trained RN's in this field |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | We provide impeccable Palliative Care under the guidance of our Hospice trained team of nurses, and we work closely with Hospice. |
| Wound Care | Yes | Highly trained RN's that are competent in reducing and elimination of pressure areas and knowledge in wound care |
| Diabetic Care | Yes | Competent Nurses work under guidance of Nurse Practitioner to ensure resident has most up to date information around their treatment plan of Diabetes |
| Continence Advice | Yes | Three day evaluation of all admissions for level of continence followed by consultation with resident and family as to the best way to manage any issues. |
| Stroke Rehabilitation | Yes | Strokes can occur at any age and our facility manages both under and over 65's |
| Tracheotomy Care | Yes | Staff are experienced with Tracheotomy Care |
| Spinal Injuries Care | Yes | We accept Spinal injuries who are well cared for under the nursing skills of the team with a holistic approach |
| Infection Control | Yes | Very experienced staff around infection control who undergo yearly training and monthly meetings. |
| Surgical Followup | Yes | We follow up with hospital appointments. If the family is not available, our staff can accompany and arrange transportation for the resident. |
| Clinical Management | Yes | A clinical Manager is on site 5 days a week overseeing all clinical staff. |
| Updated: 30 May 2023 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite is available. Bookings can be confirmed up to 3 weeks out or waitlist is in placew |
| Carer Support | Yes | Carer Support welcome |
| Other Short Stay Programme | Yes | Day care is provided either private or with Carer Support subsidy |
| High Care Needs | Yes | YPD, Hospital or respite care for people with high needs |
| Subsidised | Yes | Career Support is accepted |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Up to 3 weeks in advance |
| Updated: 30 May 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | All rooms have an existing wardrobe, bedside cabinet and vanity unit |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | We endeavour to have couples in room beside each other. |
| Connecting Rooms | Yes | we have two bedrooms connected by bathroom. |
| Ensuite | Yes | 4 Rooms have shared ensuites |
| Alcohol Permitted | Yes | Residents can have wine or beer with their meals and are able to keep in own room if it is used respectfully |
| Phone Access In Own Room | Yes | Residents can have their own phones installed. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Each room has an individual heat pump that can be adjusted to suit the resident. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | Are dotted around the facility to give you privacy during your visit |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | Our Nurses are trained in Palliative care and work under the guidance of Hospice trained Nurse team on site. |
| Day Programme for day stay clients | Yes | Yes we have clients who come for Day Care |
| Outings | Yes | Twice a week and special van outings for the residents enjoyment |
| Whānau Room | Yes | Can be booked when required. |
| Newsletter | Yes | Every month |
| Policy for management of challenging behaviour | Yes | Staff trained to follow the policy |
| Confused Residents | Yes | |
| Smokers Room | No | Smokers permitted to smoke outside the Facility No smoking policy |
| Smoking Permitted | No | No smoking policy |
| Semi-Secure | Yes | |
| Updated: 23 May 2023 | ||
Special Features
| Two magnificent courtyard for the enjoyment of residents and families, one is covered and resembles an Atrium |
| Updated: 30 May 2023 |
Interests & Activities
| I love music programme which as won awards.Activity programme, BBQ, Bingo, Breakfast in bed, Church, Concerts, Arts & Craft, Happy Hour and Entertainers, Exercises, Raised Garden, Seedling Project, Internet access, Skype, Sky TV Lounge, Newspaper reading, Van Outings, Parties, Pianist, Reading, Shopping, Fish Aquarium, Housebound Library Service, Puzzles, Flower Arranging, Regular bus trips to a large variety of places, in and out of Auckland, , Age Concern, Big print books, Board games, Bowls, Cards, Children, Cooking, Dancing, Electric beds, Email, Entertainers, Moove and Groove, , Parkinson's Society, Quizzes, Sing-a-longs |
| Updated: 30 May 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Ensuited room additional charge and some our other rooms are premiums with additional features. | |
| Staffing qualifications and details | 24 hours registered nurse on site. Qualified care givers on site 24 hours. | |
| Details about meals | Individually catered | |
| Visitor information | Encouraged 10-4pm but by arrangement is permitted. | |
| Transport | Mini bus provided for appointments and van trips. | |
| Associated Complexes | We are a part of the Oceania Group of care facilities | |
| Updated: 30 May 2023 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | By arrangment |
| Korean | Yes | |
| Māori - Te Reo | Yes | |
| Nepali | Yes | |
| Samoan | Yes | |
| Serbian | Yes | |
| Serbo-Croatian | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Tuvalu | Yes | |
| Ukranian | Yes | |
| Vietnamese | Yes | |
| Updated: 23 May 2023 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | Weekly - Catholic, Baptist, Methodist |
| Jehovah Witness | Yes | by arrangement |
| Orthodox Christian | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Updated: 30 May 2023 | ||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Indian | Yes | |
| Vegetarian | Yes | |
| Updated: 23 May 2023 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Bus stop 1x block away |
| Shops | Dairy approx 2-3 blocks | |
| Mall | 4.00 Km | Highbury Shopping Mall - approx 4 kms by car |
| Library | 5.00 Km | Birkenhead - approx 5 kms |
| Updated: 30 May 2023 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Care Association New Zealand | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
|
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| Updated: 30 May 2023 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.