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Royal Heights Rest Home - Waitemata West

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Royal Heights Rest Home
Rest Home Care
154 Royal Rd
Massey 0614
Royal Heights
Postal Address
154 Royal Road, Royal Heights, Massey 0614, Auckland.
(09) 833 9333
(09) 833 4993
View Email Address
Visit Website
Pam Miller - 09 833 9333
Royal Heights Care - 09 833 9333
Update Reminders
Simon - 021365247
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Royal Heights Rest Home is a modern 45 bed, purpose built facility, with planted courtyard areas. It features a large, open, light and airy lounge and dinning area.

The site is elevated and offers views over the Waitakere Ranges, an adjacent park and Auckland City. Royal Heights has direct access to a park and is a short walk to Royal Heights Shopping Centre with easy access off the NW motorway. A mix of different sized and layout rooms are available.

There is a focus on the activities program with regular outings and entertainment.

Royal Heights has now achieved the highest available four year certification period twice running.

Permanent stay or short term respite and day stay available.

Please call the nurse manager with queries or to make a time to visit.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 30 Sep 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 45
Vacancy Soon
Call for waiting list. Modern purpose built home set around landscaped courtyards. All single rooms with ensuite. We have a comprehensive activities and entertainment program. Call to enquire about room availability or a visit.
Impending vacancy Yes - Please call for enquiry
Additional Room CostsSome Rooms
Updated: 20 Jun 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes As required
Own Social Worker Negotiable As required
Activities Co-ordinator Yes Our activities Co-ordinator brings to the position a positive and enthusiastic approach to encourage participation. He works with staff and volunteers to provide a varied program throughout the week.
Hairdresser Yes Salon on site. Regular visits.
Podiatrist Yes Visits regularly
Dietitian Negotiable We have access to a dietitian that we use when required. Reviews and approves our seasonal menus.
Accredited Visitors Yes Great volunteers who support our activities programme and other aspects.
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes Fortnightly church service and study groups. We also have representatives from churches visiting individual residents.
Other Personnel Negotiable As required
Updated: 8 Feb 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite and day stay service available.
Carer Support Yes We accept carer support funding.
Subsidised Yes We accept all forms of funding, such as Carer Support, NASC respite, POAC and others.
Private Paying Yes
Booking can be made in advance Yes Please call to discuss your needs and time frame.
Updated: 7 Sep 2017
Under 65 yrs with Disability Yes LTS-CHC Funding Contract held.
Day Care Yes We have a very active day care program. Carer Support, NASC and other funding accepted.
Rooms (Single) Yes We have a variety of different sized and configured rooms. Each room has its own ensuite toilet.
Rooms (Suit Couple) Yes We have a couple of rooms that can have adjoining access. We also have a couple of larger rooms that suit a double bed or two singles.
Ensuite Yes
May Bring Own Furniture Yes We encourage our residents to create a room that has their individuality stamped on it. We are however mindful of keeping the room clutter free. Items such as personal bed spreads are always welcome.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes May arrange personal number with provider. We also have a phone for resident's use.
Wifi Yes Service available with some charges.
Resident can adjust heating in own room Yes Each individual rooms heater can have thermostat adjusted.
Maori Kaupapa Yes By request.
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Lounges/seating areas Yes Various lounges and seating areas to allow for either more social gatherings or to get away to a quieter space. Multiple television spaces and entertainment areas.
Outings Yes Regular bus trips and other outings.
Rural Setting No Extensive gardens. Great elevated views over the Waitakere Ranges, Auckland City and also the adjacent park.
Smoking Permitted Yes in designated area.
Sprinklers Yes This is a purpose built system and has a very safe fire alarm system with full sprinker cover.
Audit report available Yes We are proud to have achieved 4 years certification twice.
Updated: 7 Sep 2017
Interests & Activities
Interests & Activities
Activity programme
On site hair salon
Regular Bus Trips/Outings
Regular entertainers
Friday Happy Hour
Mixed denomination Church service

Art, Garden, Gardening, Gas Fire, Housie, Library, Newspaper reading, Outings, Pianist, Pool table
Updated: 30 Sep 2016
Additional Information
Additional Information
Details re Meals All meals are prepared by our staff on-site fresh daily. We are able to cater for varied needs and have speciality days and functions.
Updated: 8 Feb 2017
Languages Spoken
Languages Spoken
English Yes
Fijian Yes
German Yes
Interpreter Yes Available on request.
Swiss German Yes
Tongan Yes
Updated: 29 Nov 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We encourage residents to participate in the various activities that are available. However it is not a requirement that you attend.
Updated: 8 Feb 2017
Public Transport 0.10 km Bus Stop 160m away. Easy access to Western motorway for Taxi or shuttle service.
Shops 0.10 km Royal Heights Shopping Centre is an easy 1 minute walk (150 meters on the same side of the road). This has a Countdown supermarket, Kiwibank and Post shop, Mobil Service Station, Pharmacy and various food, beverage and other shops.
Mall 2.00 km Westgate shopping centre is 5 minutes drive.
Parks 0.01 km Royal Heights Park is adjacent to facility with direct access.
Library 0.01 km Mobile Library visits regularly. We also have an on site library.
Updated: 8 Feb 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes http://www.health.govt.nz/your-health/certified-providers/aged-care/royal-heights-rest-home
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 27 Sep 2016