Rowena Jackson
At a glance
- Vacancy
- No
- Care Apartment Vacancy
- No
- Name
- Rowena Jackson
- Category
- Rest Home Care
- Address
- 40 O'Byrne St North
Waikiwi
Invercargill 9810 - Postal Address
- 40 O'Byrne Street
Waikiwi
Invercargill 9810 - DHB
- Southern (Southland)
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Steve Wakeman - (03) 215 9988
- Owner
- Ryman Healthcare
- Clinical Manager:
- Sue O'Brien
Other services
Media
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Winner: 2021 Trusted Brand Aged Care & Retirement Villages
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Rowena Jackson Retirement Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.
We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Rowena Jackson is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.
Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.
Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Rowena Jackson, our dedication to care begins even before you or your loved one has moved in.
The Lifestyle at Rowena Jackson Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Rowena Jackson Retirement Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.
We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health. Rowena Jackson is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.
Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.
Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Rowena Jackson, our dedication to care begins even before you or your loved one has moved in.
The Lifestyle at Rowena Jackson Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 15 Sep 2021 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 59 |
| Vacancy | No |
| Rowena Jackson Retirement Village offers the finest in retirement living in Southland. With independent living, assisted-living apartments and a resthome and hospital with a special care unit the village offers a full range of lifestyle options. For more information please phone our village manager on 215 9988. | |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms as at 25 Jan 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 25 Jan 2022 | |
Care Apartment Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 46 |
| Care Apartment Vacancy | No |
| Care Apartment Impending vacancy | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 25 Jan 2022 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | At Rowena Jackson we provide primary nursing, we have a registered nurse on morning and afternoon shift, with a registered nurse available to attend to any medical/emergency needs of the residents over night. | |
| Nurse Practitioner | Negotiable | We are able to access the expert advice of a nurse practitioner should this be required. | |
| Enrolled Nurse | Yes | Enrolled Nurses work along side the Registered nurses and Care Givers to provide high quality care to all of our residents. | |
| Healthcare Assistants/Caregivers | Yes | At Rowena Jackson we provide primary care giving, on admission you/your relative will be introduced to your primary care giver. We do primary care giving on all shifts. | |
| Physiotherapist | Negotiable | There is a physiotherapist who visits our facililty regularly and will review residents as required. | |
| Diversional Therapist | Yes | Activities co-ordinator is trained in Diversional therapy. | |
| Activities Co-ordinator | Yes | We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish. | |
| Hairdresser | Yes | We have a fully equiped hairdressing salon on site. | |
| Podiatrist | Yes | We have a podiatrist who visits weekly to tend to residents needs. | |
| Dietitian | Yes | Dietitian referrals are made in consultation with the resident/relatives/GP/nursing staff. Referrals are made if a concern is identified, such as chronic wound, weight loss/gain. | |
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements. | |
| Updated: 15 Sep 2021 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen therapy is available to residents who have been identified as needing this as part of their medical management. |
| Gastronomy/Nasogastric Management | Yes | As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Nicola Keast or Sue O'Brien for more information. |
| End of Life/Palliative Care | Yes | The staff at Rowena Jackson are competent and confident in providing end of life/palliative care to residents and their relatives. |
| Wound Care | Yes | At Rowena Jackson the registered and enrolled nurses are competent in managing wound care. |
| Diabetic Care | Yes | At Rowena Jackson the registered and enrolled nurses are trained in managing diabetes. The kitchen is able to meet residents dietary requirements, with assisting with managing diabetes. |
| Continence Advice | Yes | There is a dedicated continence resource nurse at Rowena Jackson. |
| Stomal Therapy | Yes | Staff are trained in the care of stoma management. |
| Stroke Rehabilitation | Yes | The staff at Rowena Jackson work in partnership with residents to achieve the goal of stroke rehabilitation. |
| Infection Control | Yes | There is a dedicated nurse to managing/oversight of infection control at Rowena Jackson, with twice yearly infection control audits carried out. |
| Clinical Management | Yes | Sue O'Brien has a great wealth of knowledge and experience, having worked in aged care and here at Rowena Jackson for over 15 years. |
| Other Specialties | Yes | Nursing staff will refer to other nursing specialities provided by the Southern DHB in consultation with the resident/relatives/GP. |
| Updated: 15 Sep 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Call Nicola Keast or Sue O'Brien to enquire about respite care |
| Carer Support | Yes | Call Nicola Keast or Sue O'Brien to enquire. |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 15 Sep 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We provide all rooms with a single bed, chest of drawers, bedside cabinet, television and a tall backed chair. Sheena or Nicola are happy to discuss with potential residents individual requirements or furniture they may wish to bring |
| Single Rooms | Yes | All our rooms are single with their own toilet and sink |
| Rooms suitable for a couple | Yes | We will work very hard to accommodate the needs of couples |
| Ensuite | Yes | All rooms have their own ensuite which has a toilet, and hand basin. |
| Alcohol Permitted | Yes | Some of our residents keep their own alcohol in their rooms so they can enjoy a pre dinner drink with family or friends and we are happy to accommodate this. We also provide a free happy hour once a week for all residents |
| Negotiate To Bring Own Pet | Yes | Cats are not recommended although many of our residents and staff love them. |
| Phone Access In Own Room | Yes | Rooms have phone connection point, please contact your usual telecommunications provider to organise phone connection. |
| Wifi | Yes | Wifi available to all residents, and the password is given to residents on arrival. Wifi is available to relatives/friends during your visit, please ask the staff in the area for the password. |
| Resident can adjust heating in own room | No | All rooms have underfloor heating |
| Lounges/seating areas | Yes | There is one main lounge and dining room that has sky TV, another lounge with french doors leading out to an internal courtyard also has sky TV. |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | Casual day care available, please contact Nicola Keast to enquire. |
| Outings | Yes | Every week there is an arranged outing for residents. Other outings for individuals can be arranged with the activities coordinator. |
| Whanau Room | Yes | We have small intimate lounges scattered through out the complex available for visitors, families/whanau. Most are equipped with tea and coffee making facilities |
| Residents Committee | Yes | The rest home residents meet once every two months. |
| Family Committee | Yes | Relatives meetings are held twice a year. |
| Newsletter | Yes | The Rowena Rambler is circulated out three times a year |
| Policy for management of challenging behaviour | Yes | Staff are trained in managing challenging situations. |
| Confused Residents | Yes | The nursing staff are trained in assessment to assess for acute delirium. |
| Rural Setting | No | Rowena Jackson is surrounded by beautiful gardens |
| Smoking Permitted | Yes | This is not encouraged however there is a very small area outside to the south of the rest home that has been set aside for smokers |
| Semi-Secure | Yes | All doors leading to outside of the buildings are locked in the evening, with security checks carried out by the afternoon/night staff. Security company carries out external checks of the facility overnight. |
| Updated: 15 Sep 2021 | ||
Special Features
| The most modern Retirement Village in Southland. Surrounded by beautifully established gardens with all care packages available from independent living in modern well designed Town Houses to serviced apartments through to Rest home and Hospital care all with single rooms and ensuites and a small friendly secure wing. This is the ultimate in retirement living. Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information. |
| Updated: 15 Sep 2021 |
Interests & Activities
| We have a full range of activities available within and around the village with dedicated activities coordinators on staff. If you wish to know more please enquire. We look forward to hearing from you. |
| Updated: 15 Sep 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | The fee covers most of the care. Some medications are on charged if not subsidised by Pharmac. Some Doctor fees are on charged. If you are unsure please ask | |
| Staffing qualifications and details | Village Manager - Nicola Keast Clinical Manager - Sue O'Brien Rest home Coordinator - Sheena Taki We have a dedicated team of care staff working along side the Registered Nurse and Coordinator who are all very experienced. | |
| Details about meals | Breakfast in bed is available every morning. Dinner is served at 12 midday. The evening meal is served at 5pm and again at 5.30pm A selection of delicious home cooked muffins and sandwiches as well as slices and cakes are served at morning and afternoon teas as well as supper. The menu is designed by a qualified dietitcian and caters for specialist diets of all types. | |
| Associated Complexes | Rowena Jackson has an attached Hospital and Secure wing. There are also available Town houses and Serviced apartments for more independent living. We are a part of the Rymans Healthcare Group of care facilities. Ryman Healthcare is one of New Zealand’s leading providers of Retirement Village Living for New Zealanders over the age of 65. The company has built an unprecedented reputation building exceptional Retirement Villages, employing professional and caring staff and as a result, are six-time winners of the Australasian Aged Care Awards for “Best Retirement Village in New Zealand”. | |
| Updated: 15 Sep 2021 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | There is a multi cultural dedicated team of staff employed at Rowena Jackson. If there is a language difficulty please ask and we will aim to assist. |
| Updated: 15 Sep 2021 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Hindu | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | We respect all denominations and provide services throughout the year of various faiths. Please ask. |
| Updated: 15 Sep 2021 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | At entrance to village is the local bus stop. This is situated on the main North Road |
| Shops | 0.50 Km | Waikiwi shops. The Woolworths supermarket is situated here |
| Mall | 2.00 Km | Windsor Village. There is a lovely selection of boutique type clothing shops and cafes here. The rest home doe take residents here for shopping and food for some outings |
| Parks | 1.00 Km | Donovan Park. Queens Park 2km. |
| Library | 3.00 Km | Central City. Rowena Jackson does have its own library. The public library also supplies books to the village on a monthly basis for lending |
| Updated: 15 Sep 2021 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | Yes | Ryman Healthcare Accreditation |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 15 Sep 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
