Rose Lodge Rest Home

This can be discussed personally with you.

Home cooked, nutritious meals with a 4 week seasonal menu rotation.
Special needs and diets are catered for with a dietitian available for advice.

Rose Lodge is a homely 14 bed, Stage 2 home that provides care for elderly with SNL of 2, 3, and 4.

Formerly a private home, we have retained many of the same features and advantages. Because we are small, we are able to form very close relationships with our residents.

Centrally located in Epsom and easily accessed by public transport, our home is set in a quality, peaceful suburban street. You are welcomed by our beautiful garden. We also have a vegie garden where residents are welcomed to work in if they would like to.

Our dedicated team are well trained, suitably qualified and professional, with on-going training something we all take very seriously. Most importantly though, we're all compassionate, empathetic people who cherish and care for our residents as our own family.

We have provided the following information about the operation of our service to help you get to know us better and how we operate.

INVOLVEMENT OF FAMILY:

Families, friends and other people of significance to our Residents are important people in our community. We encourage their involvement in our community.

CODE OF CLIENTS RIGHTS AND RESPONSIBILITY

We acknowledge each of us have rights, and these rights do not change when we require care in a residential setting. Our Code of Residents Rights and Responsibilities is designed to ensure Clients in our home live a quality life and have peace of mind knowing their individual rights and responsibilities, and what to do If they believe a right is violated.

RESIDENT CARE REVIEW:

It is important for us to regularly take time to discuss each Resident's progress with the Team. Every six months we hold a Resident Care Review. The Resident's support person (with the Resident's permission) or enduring power of Attorney is seen as an important part of this Team and is invited to attend. They are informal discussions to assist us to provide the best care possible. If the support person or enduring power of attorney is unable to attend, our manager or Registered Nurse will be happy to discuss progress with you.

CULTURAL NEEDS:

Our community is one which includes people from many ethnic backgrounds. If you have any special needs or practices relating to your ethnic background, please tell us so that we can ensure these are met empathetically and with consideration.

CHALLENGING BEHAVIORS:

As this is your home, you should feel safe residing with us. Our staff are trained to manage such situations effectively.

CONTINUOUS QUALITY IMPROVEMENT PROGRAMME:

Our aim is to strive to provide an excellent service. To assist us to achieve this our facility has operational a continuous quality improvement programme which operates in every service we provide - Administration, Care and Support, Food , House keeping, and Laundry. To measure our success in achieving our quality standards we carry out audits and satisfaction surveys on a regular, planned basis. We ask for your co operation if you are approached.

LAUNDRY:

Linen for Residents personal hygiene needs and bedding is provided and laundered by our laundry service. If a Resident wishes to have their own linen or favourite bed spread, please ensure these are named. They will be laundered at the facility. All items of personal clothing are laundered on the premises. It is essential that all clothing items are clearly labeled with the Resident's name.

MAINTENANCE PROBLEMS:

We have operational a comprehensive Health and Safety Programme which includes regular site inspections. However if you do notice any item not functioning properly or requiring repair we ask that you advise us immediately. The Residents, visitors and staffs safety are important to us.

EMERGENCIES:

We have taken time to plan for the unlikely event of an emergency threatening the safety of the Residents. Staff are trained in procedures to minimise risk to our Residents and themselves. Should an emergency occur, please follow the instructions of our staff. If you become aware of an emergency situation please notify a staff member immediately. Our Staff are fully trained to deal with evacuations if necessitated, and we have regular training and trial evacuations. If you happen to be in the facility when such an exercise is taking place, we apologise for any inconvenience or disruption to you, but we ask that you assist us by following the instructions of Staff.

Our Activity coordinator provides our residents with a wide range of activities to choose from. The weekly program is designed after consultation with our residents. It is planned to ensure everyones' needs and interests are met. Activities can include games, quizzes and brain teasers, debates, baking and cooking, arts and crafts, gardening, music and dance, card making and scrap-booking. We have a mini coach available which is utilized fortnightly for recreational outings and shopping expeditions.

For those who love a good book, we have a visiting library service to cater for all tastes and also provide big print books.

Celebrations are a necessary part of life at Rose Lodge and we do this in style with guests and family members invited by our residents.

Church and spiritual needs are an individual choice and we make every effort to ensure you have the attention you require from your specified spiritual advisor.

Children are always welcome in our home and add a balance to life - be warned - you may have to share the littlies with everyone else!

Exercise is not a chore at Rose Lodge! Dancing and music is a regular occurrence, happening at least once a week. We have a professional, in-house musician and visiting entertainers' who lead the fun with our residents, families, visitors and staff enjoying the music too.

For those who are a little less comfortable in a group and need some quiet time, there are plenty of opportunities to do so, with a team member if required.

Our weekly newsletter keeps our residents, families and team up-to-date with the comings and goings in our little home.