Pinehaven Cottage

”"We cant thank you enough for your care, professionalism, expertise and patience with our mum. You have always been so consistent and kind towards mum even in her difficult moments. Your support to us as a family has ben amazing and made this time of our lives easier to navigate, thank you so much."”

Janet, Gill and Ron Dec 2025

”Thank you all for the love and care you gave mum, she was at Pinehaven for 8years and was happy and content there. My love and gratitude to you all for your kind and caring ways, bless you all."”

Sheryl Aug 2025

”"To the staff and residents thank you for your kindness and caring during my time at Pinehaven"”

Betty Oct 2025

”"To the incredible staff at Pinehaven, thank you for your exceptional care and love, you went above and beyond to take care of our mum/wife. Your love and kindness is amazing".”

Kelly family Sept 2025

”"We would like to thank you all for your support & wonderful care of Dad, much love and appreciation"”

Liza Aug 2025

”"On behalf of Barbara's family I would like to take the opportunity to thank you all for the wonderful care you took of Barbara and the exceptional end of life empathy and consideration to the whole family. We cannot express our gratitude highly enough and nor can we recommend your facility and staff highly enough" Thank you and regards,”

Steve and Jane July 2025

”"Thank you so much to every single one of you! for everything you did for mum while she was in your care, and we want you to know how grateful we are for that. You guys are awesome!”

Rachel, Ray & Rosie July 2025

”"To the amazing Pinehaven team, thank you so much for the wonderful support you gave dad during his time at Pinehaven. We are so appreciative of all your love and care and for making his time here as positive as possible"”

Toni & Simon June 2025

”"To the beautiful staff of Pinehaven, we will be forever grateful to you all for the exceptional love and care you provided to our cherished husband, dad, poppa Graham"”

Heartfelt thanks from the Mattson family x June 2025

”"Thank you for the wonderful, kind and respectful care of mum. She was definitely settled and enjoyed her two and a bit years at Pinehaven"”

Maxine June 2025

”Albie & I appreciate the time, thought and kindness you have shown us in the past three years thank you so much. Peace and goodwill.”

Donna & Albie Feb 2025

”"From the bottom of my heart, I would like to thank you and your team for your love and professionalism – you are just the very best! You opened up the rest home to all my friends and relatives, no questions asked – and showed genuine love and care. It warms my heart to know that there are such good people in this world."”

Sincere thanks from me and my family over here in Australia. John Dec 2024

”To the wonderful hard working team at Pinehaven, thank you so very much in the way you looked after my dear husband"”

Janet Sept 2024

”" I would like to thank you and all the staff at Pinehaven for the excellent care that was given to my husband in the three years he was a resident at Pinehaven. From the beginning right until the end he was cared for, loved and treated with compassion and kindness by your experienced staff. We, as a family, are very thankful to you all."”

Elaine August 2024

”"Words will never be enough to express how grateful I am to have found Pinehaven for my husband, you should be very proud of yourselves for the service you provide to societies most vulnerable. Over the past 2+ years on my countless visits I never witnessed anything other than loving care often under very trying circumstances. Thank you all so much for your exceptionable care, even though he will never remember, I will never forget"”

Adele. April 2024

”"Thank you so much for your care of my sister over the past four and a half years, I am so very grateful for your compassion and skill despite her dementia she was happy to be at Pinehaven"”

Fay. Feb 2024

”"Many thanks for all that you have done for Peter during his stay. We are Sincerely grateful for the extended family you all became and the much love you always shared, God Bless"”

Jacque and family. Oct 2023

”"We cannot thank you enough for your prompt and professional approach in providing care, fun and love to my husband/father, especially at the end of his life. Thank you for your kindness in those moments. And in a climate of so many restrictions in order to keep your residents and staff safe you have been an absolutely wonderful supportive team" Thank you so much again”

Clancy, April 2022

”"Thank you so much for your kind care of mum over the past five years. With lockdowns and all, you have provided excellent fun and care. Also appreciate the many activities provided to ensure life was still a participation event".”

Thanks so much Alison, Jan 2022.

”Thank you so much for your kind care of mum over the past five years. With lockdowns and all, you have provided excellent fun and care. Also appreciate the many activities provided to ensure life was still a participation event".”

Thanks so much Alison, Jan 2022.

”"I just wanted to write this letter of appreciation for the wonderful care that my wife received during the time she was a resident at Pine Haven Cottage. All the staff have been wonderful, nurses, carers and also the administration staff were very compassionate, thoughtful and caring to both Hazel and myself. This dementia journey is not an easy one for anyone but all the people at Pine Haven Cottage have been absolutely marvelous and they have made this a lot easier than it would otherwise be".”

Bob. July 2021