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Queen Rose Retirement Home

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Information Pack
At a glance
Vacancy
Yes
Name
Queen Rose Retirement Home
Category
Rest Home Care
Address
63 Queens Drive
Saint Kilda
Dunedin 9012
Postal Address
Same as above
DHB
Southern (Otago)
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Personnel
Manager
Andrea De Leon - (03) 455 4680
Owner
Robin Jackson
Photos
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Visitors with limitations - please call us first
Queen Rose Retirement Home is a 29 bed Boutique Rest Home owned by a family of shareholders: Robin and Shirley Jackson, Graham and Donnesse McBratney, Andrew and Myrtle Brown. Some of these family members work in the building on a daily basis as caregivers, this allows us to really get to know the residents in our care. The owners have been in the care industry since 1985 and have a wealth of experience, which is available to our clientele.

We are committed to providing Quality Care and a service with an emphasis on maintaining a strong sense of dignity and independence for residents with varying physical challenges.

We believe that all care and service must be delivered with compassion, professionalism and empathy and within the practice of Quality Assurance.
To show our commitment to our clients and their care we have 2 Registered Nurses giving us 7 day a week cover on duty.
Our staff are also trained up to
"Level 4" by Careerforce standards.

Queen Rose Rest Home is situated at 63 Queens Drive, St Kilda, Dunedin. We are between St Kilda beach and Countdown and within walking distance to both.

We look forward to showing you around our facility.

We also have a storage and purpose built charging shed for mobility scooters.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 29 Mar 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 29
Vacancy Yes
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 3 Dec 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 29 Yes Our Registered Nurses now cover 7days a week.
Healthcare Assistants/Caregivers Yes All caregivers are trained to the latest Career Force programme and all hold current first aid certs. Over half the care givers hold LEVEL 4 in care of the elderly.All others hold level 3.
Physiotherapist 0.00 Negotiable
Occupational Therapist 0.00 Negotiable
Social Worker (on site) 0.00 Yes Each Resident is allocated a social worker before they come into care.
Activities Co-ordinator 30 Yes The Public Relations Officer, Shirley Jackson is the activities co-ordinator. Activities every afternoon except Sunday. There are 2 bus trips per week ,also other activities are: Housie, Movies, Exercises, Crafts, Concerts, Card Games etc.
Hairdresser 8 Yes Our Hairdresser, Donnesse comes in every Monday and Thursday morning. This is a service that each resident pays for privately. You are welcome to use Donnesse's service or have your own hairdresser come in to Queen Rose to do your hair.
Podiatrist Yes Available by appointment
Dietitian Yes All meals dietician approved
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable We have a monthly church service which is inter-denominational.
Other Personnel Negotiable
Updated: 29 Mar 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes This service is available if there is a vacancy
Carer Support Yes This service is available if there is a vacancy
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Only if vacancy pending. Cancellations may incur a cost, check at time of booking.
Updated: 29 Mar 2018
Features
Features
Feature Status Details
May Bring Own Furniture Yes If able to fit into your room
Single Rooms Yes All 29 rooms are single
Rooms suitable for a couple No
Ensuite Yes Most rooms have a toilet and wash hand basin
Alcohol Permitted Yes Enquire with Management at time of booking.
Phone Access In Own Room Yes Own private line (cost) or portable business phones available
Resident can adjust heating in own room Yes Rooms individually heated
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Two lounges, also other quiet areas inside and out available.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes
Outings Yes Bus trips every Monday & Friday as well as planned outings.
Whanau Room Yes
Residents Committee Yes
Policy for management of challenging behaviour Yes
Smokers Room Yes Covered in outdoor smokers area
Smoking Permitted Yes In designated outdoor smoking area only
Updated: 29 Mar 2018
Special Features
Special Features
Queen Rose has a purpose built shed and charging point for mobility scooters.
Updated: 28 May 2021
Interests & Activities
Interests & Activities
Activity programme, Age Concern, BBQ, Bowls, Breakfast in bed, Canine friends, Church, Concerts, Entertainment, Exercises, Garden, Happy Hour, Housie, Music, Newspaper reading, Bus Trips Weekly, Parties, Pianist, Shopping, Sky TV, Videos
Updated: 29 Mar 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Are listed on the Agreement Form and on the various contracts held by Queen Rose Retirement Home.
Staffing qualifications and details The staff are of the mature age group and staff turnover is extremely rear. Excellent care and high standard of upto date training is a requirement of ALL staff.
Details about meals All meals produced fresh each day. Breakfast in bed. Fresh baking each day. Individual meal sizes available.
Associated Complexes Fees as per Govt fee, and SDHB contracts. NO add ons.
Updated: 26 May 2021
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 29 Mar 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes Any enquiries for the above situations , please enquire on application.
Updated: 29 Mar 2018
Distances
Distances
Location Distance Details
Public Transport 0.50 Km Andersons Bay Road
Shops 0.50 Km Andersons Bay Road
Mall 1.00 Km South Dunedin Shopping Centre
Parks 0.50 Km Parks,Play grounds and Beach.
Library 0.50 Km Mobile Library Service
Updated: 29 Mar 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 29 Mar 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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