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Roselea (Specialised Dementia Care)

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Information Pack
At a glance
Vacancy
Yes
Name
Roselea (Specialised Dementia Care)
Category
Dementia Care (Secure)
Address
Roselea
14 Stanley Street
Claudelands
Hamilton 3214
Postal Address
Same as above
DHB
Waikato
Phone
07 855 1545
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Trina Neville - 078551545
Photos
Tap to view all photos 1/3

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Description
Welcome to Roselea Specialised Dementia Care. We are a standalone boutique dementia facility in Claudelands, Hamilton and specialise in providing 24/7 quality care for people living with a dementia, including long term and respite care.

Our staff are highly trained with all forms of dementia so you can count on us to provide high quality care and support at any stage.

Because of our specialism, we can focus on offering a high level of care in a boutique environment but without the boutique price tag. Our model of care is centred on truly getting to know each person and their family, enabling us to tailor care to each resident's unique needs. We recognise that no two people have the same needs, and as a result, our care is tailored around each individual person.

We consider Roselea an extension of the family home, where our primary aim is to reduce stress and anxiety for our residents by creating an environment that is calming, friendly, and familiar.

We understand the process of finding and living with suitable long-term dementia care for your loved ones can be daunting and emotional, and we’re here not only look after our residents but also their families. If you’re unsure of the process, just give us a call or visit us to determine if Roselea is right for your family.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 11 Feb 2020
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 30
Vacancy Yes
Situated on a peaceful suburban street in Claudelands Hamilton, our recently refurbished one-level 680 square metre home is purpose-built for people living with a dementia. Our facility has inviting spaces that are furnished like a real home rather than a health care facility. Roselea is cosy, comfortable and quiet and reminiscent of residents’ own homes. We have 3 lounge/diners, 19 bedrooms, two courtyards and a secure front garden for our residents to enjoy. We offer plenty of space and freedom to cater for residents’ day-to-day choices, whether their preference is to visit friends’ rooms, take a quick nap in a room with therapeutic music, engage in set activities or just watch the world go by. The choice is entirely theirs and we give them freedom to manage their own schedules.
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Oct 2020
Testimonials
Testimonials
If you wish to know more about our Rest Home, please contact Mental Health Service for the Older Person and Alzheimers Waikato.
We keep a book of the many cards, letters and emails of appreciation and thanks we have received from families and friends of our Residents regarding the quality of care provided by Roselea. You are very welcome to read these.
Updated: 10 Dec 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 70 Yes Our Registered Nurse is available Monday to Friday and one every weekend from 8am to 11pm.
Healthcare Assistants/Caregivers shifts Yes All Health Care Assistants are specialised trained to work with Dementia Residents, completed/completing Career force Dementia Program. Attend monthly in-services, external seminars. Hold First Aid Certificates.
Physiotherapist 0.00 Yes On Doctors Referral or at family request.
Occupational Therapist 0.00 Yes On Doctors Referral or at family request
Social Worker (on site) 0.00 Yes If required, Social Worker is contacted from Mental Health Service for Older People.
Activities Co-ordinator 30 Yes Residents are kept active inside, outside the home perimeter with a variety of activities.We encourage family to take their loved ones on outings. Please discuss with the RN before the outing, to ensure Resident is able for their health and safety.
Hairdresser Yes Comes in approximately every 10 weeks
Podiatrist Yes Podiatrist visits very two monthly
Dietitian Yes We pride ourselves on the high standard of appetising meals served, which are all prepared by our qualified chefs using fresh and seasonal produce. Nutritious meals are very important in maintaining and improving our Residents’ health. Our staff get to know each resident’s food preferences and any dietary needs which are recorded in their personal care plan. Menus are displayed daily and offer options for each meal with a selection of home baking served daily. Roselea has a nutritious and delicious monthly rotating menu for summer and winter. Our breakfast, two-course lunch, tea meal and home baking, combine to offer a delicious and varied menu. Meals are served in our dining room, and beverages and snacks are served throughout the day in the lounge areas. We celebrate special holidays and occasions throughout the year including our residents’ birthdays.
Accredited Visitors Yes Access to Te Rauawaawa Trust Alzheimers Waikato Mental Health Service for the Older People
Kaumatua Yes Catholic Church/Baptist Church/Anglican Church and Holy Communion.
Chaplain/Spiritual Advisor Yes Comes in once a month for Holy Communion.
Other Personnel Yes
Updated: 11 Feb 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes If family want their loved one to end their life at the Home, Hospice/Palliative care/team are involved.
Wound Care Yes As and when required.
Diabetic Care Yes As and when required, Waikato Diabetic Clinic.
Continence Advice Yes Registered Nurse, Incontinence supplier and support from Continence Specialist.
ACC Rehabilitation Yes
Infection Control Yes Waikato Infection Control Peer group. General Practitioner. Waikato District Health Board Infection Control Nurse. Pathlab.
Psychiatric Care Yes We work closely with Mental Health for the Older Person. Community Mental Health if the client is referred to us by them.
Updated: 8 Nov 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We have a "EMERGENCY RESIPITE" contract. We offer Carer Support Respite. We usually have a bed available for respite care and you can pre book a bed for the time you would like to use your carer support days.
Carer Support Yes We offer Carer Support Respite and Short Stay. We offer Day Care. If you are planning a holiday, you can pre-book a bed ahead of your holiday. Phone the Manager for more details.
Subsidised Yes If you have been given Carer Support Days, we are able to offer Carer Support Respite Services.
Private Paying Yes Private Respite Services can also be booked.
Booking can be made in advance Yes It is preferrable if bookings be made in advance. We need to get information about the Respite Resident so a good care plan can be put in place while they are in our care. Please allow one to two hours to discuss this with the Registered Nurse.
Updated: 12 Oct 2017
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Family are welcome to arrange the room with furnishings that their loved one is familiar with.
Single Rooms Yes All single rooms are warm and comfortable and have nice views.
Shared Rooms Yes Warm, spacious, comfortable rooms, with privacy curtains.
Rooms suitable for a couple Yes Warm, spacious, comfortable rooms that would suit a couple.
Negotiate To Bring Own Pet Yes House trained animals are welcome.
Phone Access In Own Room Yes No phones in the room but a Cordless phone is available for incoming and outgoing calls for resident and family.
Resident can adjust heating in own room Yes Under floor heating.
Cater for under 65 yrs with Disability Yes Roselea provides the under 65's with care that focuses on the resident to be as independent as possible to have a good quality of life.
Lounges/seating areas Yes 2 large lounges plus 1 dinning room and 2 sunny courtyards. Bench seats outside on the lawn areas.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Beds are available.
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes 9am to 3pm, Monday to Friday, Daily charge.
Outings Yes We encourage family to take their loved ones on outings.
Whanau Room Yes If you want a private area to talk to your loved one, please ask the Manager. There are two lounges and an area can be set aside for you.
Maori Kaupapa Yes Te Reo is spoken by one of our staff members.
Newsletter Yes We are in contact with Family, EPOA or first contact. Family members have indicated that a newsletter once or twice a year is sufficient for them.
Policy for management of challenging behaviour Yes This is an area we are specialised in. We look outside the square and try to find out what could be causing the behaviour. Staff are highly trained and and policies are in place.
Confused Residents Yes We care for Elderly or young Patients suffering from Alzheimers Disease or other Dementia Related Illness of all ages.
Rural Setting Yes We are situated in one of Hamiltons beautiful streets, in a quiet, tranquil, peaceful atmosphere, in an inner city, tree lined enviornment, close to central City, all amenities. A 5 minute walk takes you to a large, open park with playground and seats.
Smokers Room No We have a Smoke Free policy.
Smoking Permitted No We are a Smoke Free environment. (Only on specific instructions from Consultant, will this be permitted)
Semi-Secure Yes Our garden and courtyard are safe and secure, and the wellbeing of our residents is of utmost importance. • Doors have a security key coded and all the windows have window restrictors which can only be opened to 20cm. • Hot water taps have preset valves to prevent scalding (except the main kitchen and laundry which is kept locked). • Every bedroom has bedside cupboard(s) and a built-in wardrobe. • All rooms including bathrooms, communal rooms and bedrooms have a call bell system. • Flooring is plain to help with depth perceptions that people living with dementia can experience. • All bedrooms have a motion sensor alarm system which alerts night staff when somebody gets up during the night, fallen out of bed or even if an item of furniture is shaking i.e. the bed itself.
Updated: 11 Feb 2020
Special Features
Special Features
Why Roselea

At Roselea, we concentrate only on dementia care and nothing else, so our team is expert at dealing the unique needs of dementia sufferers and how best to help them thrive.

Our rest home was built specifically for people living with dementia to enable them to uphold their independence and live a more comfortable life in a homely and familiar environment. We believe that people living with dementia should have every opportunity to live as independently as possible, function at their greatest potential and enjoy life.

** Tailored and individual care
Because of our specialism, we can focus on offering a high level of care in a boutique environment but without the boutique price tag. Our model of care is centred on truly getting to know each person and their family, enabling us to tailor care to each resident's unique needs. We recognise that no two people have the same needs, and as a result, our care is tailored around each individual person.
At Roselea, every resident is treated as an equal, and is free to make their own choices around timings, clothing, and activities. We have no set visiting times and welcome and support families and friends. The staff team are very generous with their time and affection and like to have fun.

** Feelings matter
At Roselea we believe that as a person’s dementia progresses and their cognition (ability to make decisions) deteriorate, they go from being thinking beings to ‘feeling’ beings. Most of their decisions and communications are based around their present feelings and their sense of reality.
We make a special effort to ‘jump into their bubble’ and connect with their present feelings to interpret their words or communications, regardless of how irrational these may seem to others.
We create a home and offer care which is calming and makes sense of the anxiety they may feel.

** Dedicated staff
We have highly trained staff that specialise in the unique challenges that dementia brings. They are qualified and keep their training of a high standard so you can rest assured that your family members are in good hands.
Updated: 11 Feb 2020
Interests & Activities
Interests & Activities
Alzheimer's Society (Adards Waikato), Blind Foundation, Parkinson's Society, Stroke group, art, cards, church religious services (St Aiden's and Baptist), art and craft, dancing, email, entertainment, exercises, garden, indoor games, library (case by case), massage, birthday celebration, dvd, music, newspaper reading, quizzes, family do outings.
Updated: 12 Oct 2017
Additional Information
Additional Information
TopicDetails
Details about Meals We pride ourselves on the high standard of appetising meals served, which are all prepared by our qualified chefs using fresh and seasonal produce. Nutritious meals are very important in maintaining and improving our Residents’ health. Our staff get to know each resident’s food preferences and any dietary needs which are recorded in their personal care plan. Menus are displayed daily and offer options for each meal with a selection of home baking served daily. Roselea has a nutritious and delicious monthly rotating menu for summer and winter. Our breakfast, two-course lunch, tea meal and home baking, combine to offer a delicious and varied menu. Meals are served in our dining room, and beverages and snacks are served throughout the day in the lounge areas. We celebrate special holidays and occasions throughout the year including our residents’ birthdays.
Staffing Qualifications and Details Roselea’s staff genuinely feel privileged to care for people living with a dementia and help them to improve their mental wellbeing and quality of life. Our staff are loyal, well-trained and are specialised in the unique challenges that dementia brings. They are qualified and keep their training of a high standard so you can rest assured that your family members are in good hands. Registered Nurses, Qualified Carers,Cleaners, Activities Co-Ordinator Trained Cooks with Food Safety Certificates.
What's included in your fees and what's not Long Term Care - Only standard Waikato DHB contracted daily rate, no premium charge; - On charge hairdressing (approx. $18 for men and $28 for women when required) - Podiatry appointment (approx. $40 every two monthly) Respite Care - Standard Waikato DHB contracted daily rate, no premium charge Day Care (6 hours/day) - $44.93/day if not subsidized by government.
Updated: 11 Feb 2020
Languages Spoken
Languages Spoken
LanguageStatusDetails
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes All Staff.
Fijian Yes
Fijian Indian Yes Hindi
Hindi Yes
Interpreter Yes Available on request.
Maori - Te Reo Yes Staff who work here and access to Te Rauwaawa Trust.
Min Chinese Yes
Samoan Yes Samoan
Other Details Yes Interpreters are avaiable on request
Updated: 11 Feb 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Holy Communion once a month, held in the Rest Home.
Baptist Yes
Christian Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes All Religions are welcome. Family and friends are welcome to take Family to Church. Holy Communion is held once a month in the Rest Home.
Updated: 12 Oct 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.20 km Available from 3 streets surrounding Stanley Street.
Shops 1.00 km Five Minute Walk.
Mall 3.00 km Five Minute Car Drive.
Parks 0.20 km Across the Road.
Library 3.00 km Five Minute Car Drive.
Updated: 12 Oct 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
Other details Yes Members of Alzheimers New Zealand (ADARDS)
CareerForce
Updated: 12 Oct 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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